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Added 28 mins ago
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Added 8 hours ago
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Added 9 hours ago
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Seasonal Guest Experience Lead | Banff Avenue
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Lammle's Western Wear

Store Manager

Edmonton, AB, Canada

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Job details

Experience: 2-3 years of retail management experience is a must, preferable in a high-volume retail environment
Posting language: English
Posted: Oct 30, 2026

Original job description

When you walk into a Lammle’s store, you’re welcomed with genuine Western hospitality that makes you feel like part of the family. You live and breathe the Western lifestyle and genuinely enjoy it. Your ability to build relationships comes naturally, whether its helping customers find the perfect pair of cowboy boots or creating a memorable experience.

You are motivated by achieving results, exceeding business objectives and goals, and delivering exceptional customer service in a retail environment. As a leader, you foster an environment that inspires and develops your team, creating high performers. You thrive in a fast-paced setting, balancing multiple priorities with confidence and energy.

Most importantly, you’re passionate about every customer and team member’s experience, delivering the authentic hospitality, expertise, and sense of community that define the Lammle’s Experience.

Taking the reins as a Lammle’s Store Manager:

Customer First

Deliver exceptional customer service that reflects the Lammle’s Experience in every interaction
Lead by example on the sales floor, fostering genuine customer relationships and driving sales performance
Create a welcoming retail environment where customers feel valued, understood, and connected to the Western lifestyle
Actively support company initiatives and promotions, follow company visual standards, and identify opportunities to enhance the customer experience

Operational Excellence

Lead day-to-day retail operations, focusing on efficiency, consistency, and accountability
Execute company policies, programs, and operational standards with integrity and excellence
Maintain inventory accuracy and compliance standards in partnership with Asset Protection and other departments
Uphold accurate operational reporting, payroll, timekeeping, and administrative processes
Ensure the store is clean, organized, and always aligned with health and safety practices
Oversee the proper operation and maintenance of equipment and train staff accordingly

Merchandise Mindset

Use impactful merchandising and visual presentation to bring the Lammle’s vision to life
Drive seasonal merchandising strategies, promotions, and product placement initiatives
Coach and train the team on product knowledge, merchandising standards, and selling techniques
Ensure store displays, storefronts, and promotional presentations align with company standards and brand image
Complete markdowns accurately and in line with company policy
Identify opportunities to maximize sales through strategic merchandising and product placement
Demonstrate a genuine passion for Western wear and strong product knowledge

People Focused

Be a champion of Lammle’s mission, values, and performance culture in all that you do
Recruit, develop, and retain top talent to build a high-performing and engaged team
Inspire, coach, and mentor team members, creating a clear path for growth and development
Foster a positive, inclusive, and accountable work culture built on trust and respect
Conduct performance conversations and annual performance reviews
Maintain open, honest, and transparent communication with employees and partners across the organization
Recognize and develop future leaders to support Lammle’s continued success

Skills:

Engage, inspire, empower and motivate high performers and a success full team

Strong personal skills, outgoing and able to communicate with co-workers and customers
Sales and customer service orientated, ability to identify opportunities and problem solve
Critical thinking skills, proactive and innovative
Self-motivated, having an ownership mentality and a can-do approach.

Qualifications:

2-3 years of retail management experience is a must, preferable in a high-volume retail environment
Passion for Western wear, culture, and Tack Experience, is an asset
Flexibility including evenings, and weekends

Why you should Saddle Up with Lammle’s:

Competitive compensation package
Health and Wellness Benefits
Earned Vacation
Company paid holidays
Generous Employee Discount
Growth opportunities

Working Conditions

Ability to stand and walk for extended periods during shifts of up to 8 hours
Ability to lift, carry, and move merchandise weighing up to 50 pounds
Comfortable working in a fast-paced retail environment

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More about this job

Responsibilities

The Store Manager is responsible for leading day-to-day retail operations, driving sales performance, and delivering exceptional customer service. They also oversee team development, inventory accuracy, and the execution of visual merchandising standards.

Requirements

Candidates must have 2-3 years of retail management experience, preferably in a high-volume environment. A passion for Western wear and the ability to work flexible hours, including evenings and weekends, are required.

Skills

Retail management
Customer service
Sales performance
Team leadership
Merchandising
Inventory management
Operational excellence
Staff training
Communication
Problem solving
Critical thinking
Product knowledge
Coaching
Recruitment
Performance management
Time management

Benefits

Health and Wellness Benefits
Earned Vacation
Company paid holidays
Generous Employee Discount
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Western lifestyle
Customer experience
Sales floor leadership
Operational reporting
Payroll
Asset protection
Health and safety
Visual merchandising
Product knowledge
Talent development
Performance culture
Inventory accuracy
Retail operations
Western wear
Tack
High-volume retail

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