AVP, GTO Strategy & Transformation

Manulife

Toronto, ON

• Full-time

…productivity, and support functions. Current focus areas may include contact centre transformation, containment optimization, service modernization, and AI-enabled efficiency programs -…

Contact Center Solution Architect

LanceSoft, Inc.

Toronto, ON

• Contract

IVR / Contact Centre Solution Architect (Salesforce experience with Amazon Connect)

Senior Technical Architect, Genesys Cloud

Miratech

Toronto, ON

• Full-time

You will own end-to-end technical solution design across a large-scale enterprise contact centre platform in a highly regulated environment. Acting as a trusted technical leader, you will…

Senior Technical Architect, Genesys Cloud

Miratech

Toronto, ON

• Full-time

You will own end-to-end technical solution design across a large-scale enterprise contact centre platform in a highly regulated environment. Acting as a trusted technical leader, you will…

Application Architect - #26-26043

US Tech Solutions

Toronto, ON

• $70 to $75 CAD / hour
• Contract

Certifications Required: Anything within Amazon contact centre (Amazon Solution Architecture or associated with Amazon Connect)

IVR / Contact Centre Solution Architect

Apptoza Inc.

Toronto, ON

• Contract

Role: IVR / Contact Centre Solution Architect

IT - Application Architect II

Robertson & Company Ltd.

Toronto, ON

• Contract

Contact Centre experience (IVR flows, desktop solutions, telecom etc.)

Application Architect

Global Technical Talent, an Inc. 5000 Company

Toronto, ON

• $58 to $70 CAD / hour
• Contract

Contact centre experience (IVR flows, desktop solutions, telecom, etc.)

Lead Developer/Application Architect - Contact Centre Space

Procom

Toronto, ON

• Contract

Lead Developer/Application Architect - Contact Centre Space - Job Description:

Jr.Application Architect/Lead Developer-Contact Center

TekStaff IT Solutions

ON · Ontario, Canada

• Contract

2.) contact Centre experience (IVR flows, desktop solutions, telecom etc.)

Application Architect – Contact Centre & Cloud Solutions

Infotek Consulting Inc.

Toronto, ON

• $65 to $72 CAD / hour
• Contract

Seeking two Application Architects to support architecture and solution design for enterprise Contact Centre technology initiatives. The role will work across business and technology teams…

Genesys Support Engineer

Connex Telecommunications Inc.

Richmond Hill, ON

We are seeking an experienced Genesys Cloud Technical Business Systems Analyst with expertise in contact centre transformation, customer experience optimization, routing, queuing, IVR…

IVR / Contact Centre Solution Architect

J&M Group

Toronto, ON

• Full-time

Design IVR flows, queues, routing profiles and Contact Lens.

Solution Consultant - NAM

Omilia

Canada

• Full-time

…organisations, positioning Omilia as the platform of choice for contact centre AI…

Artificial Intelligence (AI) Architect

Symbiotic Digital

Unorganized North Algoma, Ontario · Downtown Toronto (Ryerson), Ontario

• Contract

contact centre modernization initiatives within a public sector environment.

Solution Consultant, NAM

Omilia

Remote, Canada

• Remote

…organisations, positioning Omilia as the platform of choice for contact centre AI…

Contact Center AI Platform-Tech Lead

Definity Insurance Company

Toronto, ON

• Full-time

The Contact Center AI (CCAI) Platform Technical Lead is a senior hands-on technology leader responsible for defining the strategy, architecture, and delivery of AI-powered customer…