Imaging Technician

Waterloo, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 21, 2026
Experience: 1) Experience operating office equipment and ability to trouble shoot minor hardware and software issues. 1+ years of experience.
Posting language: English
Posted: Oct 22, 2026

Original job description

Story Behind the Need:

Business group: The business group focuses on the scanning and processing of health and dental claims, as well as supporting various business units within wealth management and insurance. Our primary purpose is to ensure that each document is accurately identified and categorized, facilitating its proper entry into the in-house system. We are committed to maintaining the highest standards of confidentiality, safeguarding sensitive information throughout the entire claims process.

Candidate Value Proposition:

The successful candidate will have the exciting opportunity to transition into a full-time position. The role begins with a three-month contract to ensure a good fit for both the contractor and the team. The manager is particularly interested in finding someone who is committed to a long-term career with us. Once the candidate demonstrates their capability and alignment with the role, there is a strong likelihood of extension or conversion to a permanent position at ***.

Job Description:

Summary: The main function of an imaging technician is to assist with providing electronic images to different business unites on a timely basis.

Job Responsibilities:

Open, prepare, and sort all mail slated for digital imaging and subsequent processing.

Analyze content of documents to identify the business unit to which it belongs.

Apply appropriate tracking methodology for specific mail streams and processes.

Performing document scanning on high-speed scanners.

Monitor workflow queues to troubleshoot imaging issues as necessary.

Soft Skills:

Strong organizational and time management skills.

Critical attention to detail and accuracy.

Ability to work independently as well as part of a team.

Excellent customer service skills.

Must Have Experience:

Experience operating office equipment and ability to trouble shoot minor hardware and software issues. 1+ years of experience.

This role requires lifting scanned boxes approximately 20-30 lbs.

Tech savvy and quick learner who is able to pick up on internal systems

Nice-To-Have Skills:

Proven knowledge of all BU doc types

Demonstrated PC skills

Education: high school required.

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More about this job

Responsibilities

Prepare and sort incoming mail, identify and categorize documents by business unit, and apply tracking methods for different mail streams. Scan documents using high-speed scanners and monitor workflow queues to resolve imaging issues and deliver electronic images to business units promptly.

Requirements

A high school education and at least one year of experience operating office equipment, including troubleshooting minor hardware and software issues, are required. Candidates should be comfortable lifting boxes weighing approximately 20–30 pounds, be tech-savvy and quick to learn internal systems, and demonstrate strong organization, accuracy, time management, and customer service skills.

Skills

Document Scanning
Mail Sorting
Document Classification
High-Speed Scanner Operation
Workflow Monitoring
Troubleshooting
Office Equipment Operation
Attention To Detail
Organization
Time Management
Customer Service
Teamwork
Independent Work
Computer Skills
Confidentiality
Physical Lifting

Visa sponsorship

Not detected in the job text

Keywords

Health Claims
Dental Claims
Document Imaging
Digital Imaging
Document Scanning
High-Speed Scanners
Mail Processing
Document Classification
Business Units
Tracking Methodology
Workflow Queues
Office Equipment
Hardware Troubleshooting
Software Troubleshooting
Internal Systems
Confidentiality
Financial Services
Insurance
Wealth Management

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