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Added 13 days ago
SI
Java Python Developer
Smart IT Frame LLC
Toronto, ON
- Contract
Role: Application Developer Software Engineer
Added 13 days ago
SI
Application Developer with Java, React.JS, Python and Linux experience
Smart IT Frame LLC
Toronto, ON
- Contract
Role: Application Developer Software Engineer with experience in Java, React.JS, Python and Linux
Added 13 days ago
HR
Technical Specialist, Senior - Vital Software
Hitachi Rail
Toronto, ON
- Full-time
Angular, TypeScript, WebSockets, Java-based back-end development.
Added 13 days ago
G
Associate, Client Engineer (Vancouver)
Glia
Vancouver, BC
- Full-time
We're growing rapidly, and seeking a passionate professional to join our Client Engineering team in Vancouver as Client Engineer.
Added 13 days ago
S
AI Software Engineer
Snowflake
Remote, Canada
- $176,300 to $226,300 CAD / year
- Full-time
- Remote
We're looking for a Software Engineer - AI to join our growing Toronto engineering team. You'll design, build, and ship AI-powered systems and services that are used by thousands of…
Added 13 days ago
V
Application Security Engineer
VGS
Canada
- Full-time
As an Application Security Engineer, you will partner directly across Security and Engineering to build a friction-free, developer-centric security program. You will shape our Secure SDLC,…
Added 13 days ago
M
Winter Co-op 2027 - Data Engineering
Manulife
Toronto, ON
- Full-time
As a Data Engineer Co-op, you’ll gain hands-on experience building and supporting the data systems that power business insights and decision-making. You’ll work with modern data tools and…
Added 13 days ago
M
Winter Co-op 2027 - Data Engineering
Manulife
Waterloo, ON
- Full-time
As a Data Engineer Co-op, you’ll gain hands-on experience building and supporting the data systems that power business insights and decision-making. You’ll work with modern data tools and…
Added 13 days ago
MR
Test Automation Engineer
Montreal Robot Inc.
Montreal, QC
- Full-time
Proficient in a programming or scripting language e.g., JavaScript, Java, gherkin, and others
Added 13 days ago
RI
Senior Backend Java Engineer - Risk Calculations
Rose International
Mississauga, ON
- Full-time
…enterprise software solutions. The role involves extensive Java development, microservices, cloud computing using AWS, and containerization technologies including OpenShift and Kubernetes.…
Added 13 days ago
SI
Java Software Engineer - Strong in Python, Reactjs and Linux experience
Smart IT Frame LLC
Toronto, ON
- Contract
Job Title: Java Software Engineer - Strong in Python, Reactjs and Linux experience
Added 13 days ago
RC
Senior AI Engineer
Realtek Consulting LLC
Toronto, ON
- Contract
Strong JVM engineering (Java; Kotlin or Scala a plus) with solid practices: Git workflows, code review, automated testing, structured logging, and clean design.
Added 13 days ago
SI
Application Developer Software Engineer
Smart IT Frame LLC
Toronto, ON
- Contract
Job Title: Application Developer Software Engineer
Added 13 days ago
KG
Agent & DevOps Platform Engineer
K&K Global Talent Solutions INC.
Toronto, ON
- Full-time
Technology: Java, .NET, Groovy, or Node.js, AI/LLM
Added 13 days ago
KG
AI Platform Engineer – DevOps & LLMOps
K&K Global Talent Solutions INC.
Toronto, ON
- Full-time
Position: AI Platform Engineer – DevOps & LLMOps
Added 13 days ago
W
Software Engineer or Senior Software Engineer - Data Hub
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
We utilize technologies like Kubernetes, Spark, Python, Java, XO, Terraform, Kubernetes, Iceberg, EMR, and Sagemaker.
Added 13 days ago
V
Software Engineer - ML Launchpad
Verily
Waterloo, ON
- Full-time
Proficiency in at least one major programming language (e.g., Python, Java, Go).
Added 13 days ago
Android Engineer, Terminal - CA
Stripe
Toronto, ON
Experience working with at least one of the following- Kotlin, Java, Swift, Objective-C, Go, or Python
Added 13 days ago
Software Development Engineer, Web Frameworks
Amazon
Vancouver, BC
We are seeking a Software Development Engineer to develop features to Amazon’s most used Java development framework. The right candidate will possess a strong Java development background…
Added 13 days ago
TI
DevOps Engineer
Themesoft Inc.
Halifax, NS
- Contract
2+ years of development experience in one of the following languages: Java, Python, Javascript/TypeScript, C#, C/C++, Python
Added 13 days ago
M
Senior Android Developer
MapsPeople
Toronto, ON
- Full-time
Implement new features in our existing Android SDK, written in a combination of Java and Kotlin
Added 13 days ago
SI
Full Stack Engineer
Stelvio Inc.
Saskatoon, SK
- Full-time
Proficiency in languages such as Java, C#, Python or JavaScript.
Added 13 days ago
SI
Full Stack Engineer
Stelvio Inc.
Saskatoon, SK
- Full-time
Proficiency in languages such as Java, C#, Python or JavaScript.
Added 13 days ago
SI
Java Software Engineer
Smart IT Frame LLC
Mississauga, ON
- Full-time
Seeking a Senior Java Developer with strong Solace PubSub+ expertise to design, build, and optimize high-throughput, low-latency event-driven microservices for enterprise trading platforms.
Added 13 days ago
LI
Jira Software Engineer
LanceSoft, Inc.
ON · Ontario, Canada
- $45 to $50 CAD / hour
- Contract
This role combines Jira Service Management (JSM) administration and workflow automation with Java and Python development, API integrations, and AI-driven automation to improve request…

LanceSoft, Inc.

Jira Software Engineer

ON, Canada
Ontario, Canada, Canada

$45 to $50 CAD / hour · Contract

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Job details

Pay: $45 to $50 CAD / hour
Job type: Contract
Apply by: Nov 11, 2026
Experience: Minimum 3 years of experience in Jira Service Management administration, development, configuration, workflow automation, or related enterprise platform engineering.
Posting language: English
Posted: Oct 12, 2026

Original job description

Role: Jira Service Management Intake Automation Developer

Hiring Mode: Contract

Pay: CAD 45-50/Hr.

Role Overview:

We are seeking a Jira Service Management Intake Automation Developer to design, develop, and maintain scalable intake platforms that streamline how teams submit, triage, prioritize, route, and track work across the enterprise.
This role combines Jira Service Management (JSM) administration and workflow automation with Java and Python development, API integrations, and AI-driven automation to improve request quality, operational efficiency, and decision-making. The successful candidate will own the end-to-end lifecycle of intake solutions, from requirements gathering and workflow design to implementation, deployment, monitoring, and continuous improvement.

Key Responsibilities

Design, configure, and maintain Jira Service Management portals, intake forms, request types, custom fields, workflows, approvals, queues, SLAs, permissions, and validation rules.
Develop automation solutions to classify, prioritize, route, assign, and track requests while minimizing manual intervention.
Create reusable workflows for task creation, subtasks, dependencies, notifications, escalations, SLA management, and status transitions.
Develop and maintain production-grade Java applications, Spring Boot services, Python scripts, and utilities to support intake automation and enterprise workflows.
Build and maintain REST APIs, webhooks, middleware, and event-driven integrations using Java, Python, JSON, HTTP, and related technologies.
Integrate Jira Service Management with enterprise platforms such as Confluence, Slack, Microsoft Teams, GitHub, Azure DevOps, email, and identity management systems.
Apply AI, Generative AI, and natural language processing (NLP) to improve request classification, structured data extraction, duplicate detection, priority recommendations, and routing accuracy.
Design responsible AI workflows incorporating validation, confidence thresholds, explainability, security, privacy, human oversight, and fallback mechanisms.
Develop dashboards and reports to monitor intake volumes, demand patterns, aging, throughput, SLA compliance, routing accuracy, and automation effectiveness.
Analyze operational data to identify bottlenecks, improve intake processes, and drive continuous service improvement.
Troubleshoot production issues using logs, metrics, audit records, distributed tracing, and automated tests.
Establish best practices for testing, monitoring, deployment, rollback, access control, security, and governance across Jira, application, integration, and AI solutions.
Collaborate with engineering, product, program management, QA, operations, and business stakeholders to translate requirements into reliable technical solutions.
Maintain technical documentation covering architecture, integrations, workflows, business rules, automation logic, and AI behavior.

Required Qualifications and Skills:

Minimum 3 years of experience in Jira Service Management administration, development, configuration, workflow automation, or related enterprise platform engineering.
Strong proficiency in Jira Service Management portals, request types, workflows, queues, SLAs, permissions, and automation rules.
Hands-on experience with Java and Spring Boot and/or Python application development.
Experience developing and integrating REST APIs, webhooks, JSON-based services, HTTP endpoints, and enterprise applications.
Understanding of authentication and authorization mechanisms, including OAuth 2.0, along with secure integration practices.
Knowledge of AI/GenAI, NLP, or intelligent automation applied to business processes and enterprise workflows.
Experience with SQL, production troubleshooting, testing, logging, monitoring, and observability.
Familiarity with Agile methodologies, cross-functional collaboration, technical documentation, and iterative delivery.
Strong analytical, problem-solving, communication, and debugging skills.

Preferred Qualifications and Skills

Experience with additional Atlassian tools and extensions, including Atlassian Forge, ScriptRunner, Assets, Advanced Roadmaps, and Marketplace applications.
Familiarity with AI development frameworks and technologies such as LangChain, Amazon Bedrock, retrieval-augmented generation (RAG), embeddings, vector search, and AI evaluation.
Experience with AWS or other cloud platforms for deploying and operating enterprise applications.
Knowledge of CI/CD pipelines, automated testing, Docker, Kubernetes, Infrastructure as Code (IaC), and Configuration as Code.
Understanding of responsible AI principles, enterprise security, data privacy, and AI governance.
Relevant Atlassian, Java, Python, cloud, or AI certifications are an advantage.

Key Success Criteria:

Improved intake quality, request completeness, and routing accuracy.
Reduced manual effort through workflow automation and intelligent request processing.
Reliable integrations between Jira Service Management and enterprise systems.
Improved SLA compliance, request visibility, operational reporting, and workflow performance.
Secure, scalable, maintainable, and well-documented automation solutions.

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More about this job

Responsibilities

Design, build, and maintain Jira Service Management intake workflows and automation, including integrations with enterprise platforms and Java or Python services. Apply AI-driven request processing, monitor operational performance, troubleshoot production issues, and establish secure, reliable, well-documented solutions.

Requirements

Requires at least three years of experience with Jira Service Management administration, development, configuration, or workflow automation, along with hands-on Java and Spring Boot and/or Python development. Candidates should also have experience with APIs and integrations, secure authentication, AI or NLP applications, SQL, production troubleshooting, and cross-functional Agile delivery.

Skills

Jira Service Management
Workflow Automation
Java
Spring Boot
Python
REST APIs
Webhooks
AI and Generative AI
Natural Language Processing
SQL
OAuth 2.0
Enterprise Integrations
Production Troubleshooting
Monitoring and Observability
Agile Methodologies
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Jira Service Management
Atlassian
Java
Spring Boot
Python
REST APIs
Webhooks
JSON
HTTP
OAuth 2.0
Artificial Intelligence
Generative AI
Natural Language Processing
LangChain
Amazon Bedrock
Retrieval-Augmented Generation
Embeddings
Vector Search
SQL
Confluence
Slack
Microsoft Teams
GitHub
Azure DevOps
AWS
Docker
Kubernetes
CI/CD
Infrastructure as Code
Agile

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