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Added 51 mins ago
LI
Jira Software Engineer
LanceSoft, Inc.
ON · Ontario, Canada
- $45 to $50 CAD / hour
- Contract
Added 51 mins ago
G
AI Engineer
Guidepoint
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Guidepoint seeks an experienced AI Engineer as an integral member of the Toronto-based AI team. The Toronto Technology Hub serves as the base of our Data/AI/ML team, dedicated to building a…
Added 1 hour ago
AS
DevOps Engineer (Azure)
Ardent SoftSol Inc.
Calgary, AB
- $58 to $63 CAD / hour
- Contract
This job posting is for an existing, active vacancy and we are looking for GitOps Administrator / DevOps Engineer (Azure) immediately with experience in GitOps DevOps , Azure
Added 1 hour ago
T
GenAI Prompt Engineer
TechDoQuest
Toronto, ON
- Contract
Added 1 hour ago
QI
Machine Learning Engineer, AI Processors (Sr to Staff)
Qualcomm Innovation Center, Inc.
Markham, ON
- Full-time
We are seeking a talented Machine Learning Engineer to join the Qualcomm AI Processor Solutions team, where you will help develop next-generation AI applications for Qualcomm Snapdragon…
Added 2 hours ago
CL
Senior Site Reliability Engineer, Data Infrastructure
Chainlink Labs
Remote, Canada
- Full-time
- Remote
The Senior Site Reliability Engineer will own the reliability and operational performance of large-scale distributed systems and data infrastructure. This role will strengthen the…
Added 3 hours ago
DS
Member of Technical Staff – AI Evaluation
Digivance Solutions
Canada
- Full-time
What does it take to evaluate an AI system that can engineer real-world physical systems?
Added 4 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Apply a data-driven, first-principles approach, leveraging scientific modeling, experimentation, and advanced analytics to understand, predict, and optimize complex physical phenomena.
Added 8 hours ago
N
Senior Machine Learning Applications and Compiler Engineer, LPX
NVIDIA
Canada
- Full-time
We are now looking for a Senior Machine Learning Applications and Compiler Engineer!
Added 9 hours ago
OI
Data Implementation Engineer
Odaia Intelligence Inc.
Remote, Canada
- Full-time
- Remote
As a Data Implementation Engineer reporting to the Manager, Technical Implementations, you will play a critical role in configuring and implementing our AI-driven platform to enable our…
Added 9 hours ago
OI
Senior Data Implementation Engineer
Odaia Intelligence Inc.
Remote, Canada
- Full-time
- Remote
As a Senior Data Implementation Engineer, reporting to the Manager, Technical Implementations, you will own complex customer implementations end-to-end and act as a technical escalation…
Added 10 hours ago
O
FPGA AI Accelerator Engineer
O-HIVE.AI
Windsor, ON
- Full-time
We are seeking a talented and motivated FPGA Engineer to join our engineering team and contribute to the development of hardware-accelerated spatial vision and edge AI systems.
Added 10 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Apply a data-driven, first-principles approach, leveraging scientific modeling, experimentation, and advanced analytics to understand, predict, and optimize complex physical phenomena.
Added 13 hours ago
GF
Founding Engineer
Glass Factory
Montreal, QC
- Full-time
Being a Founding Engineer at Glass Factory means building the technical foundation of the company. You will own meaningful product surfaces end-to-end, from idea to production. This role…
Added 13 hours ago
RE
Senior Drilling & Completions Engineer
Rubellite Energy
AB · Calgary, Alberta
- Full-time
stewardship, with data analytics and a mindset for continuous improvement to maximize asset
Added 14 hours ago
IC
Cloud Infrastructure & DevSecOps Engineer
InfoTrack Canada
Toronto, ON
- $130,000 to $150,000 CAD / year
As the Cloud Infrastructure and DevSecOps Engineer, you will own the end-to-end cloud infrastructure and deployment pipeline for InfoTrack Canada. You will unblock critical environment…
Added 14 hours ago
X
AI Specialist - AI For Research
Xanadu
Toronto, ON
- Full-time
4+ years of ML/Research Engineer experience developing models and/or AI tools in a scientific/engineering research environment.
Added 14 hours ago
X
Senior Software Developer - Automation Systems
Xanadu
Toronto, ON
- Full-time
Familiarity with ML/AI fundamentals, and experience benchmarking LLM/agentic workflows (nice to have - we will help the right engineer grow into the ML/AI domain).
Added 14 hours ago
X
Data Platform Engineer
Xanadu
Toronto, ON
- Full-time
As a Data Platform Engineer, you will take Xanadu’s existing data pipelines and transform them into a cohesive data platform. Working alongside hardware researchers, data scientists, and…
Added 16 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Apply a data-driven, first-principles approach, leveraging scientific modeling, experimentation, and advanced analytics to understand, predict, and optimize complex physical phenomena.
Added 17 hours ago
AC
Senior Analytics Engineer
Aviva Canada
Markham, ON
- Full-time
…scalable, well‑governed data foundation that enables advanced analytics and supports future growth across Claims and…
Added 17 hours ago
LD
Staff Data Engineer
Loblaw Digital
Toronto, ON
- Full-time
As a Staff Data Engineer, you will play a technical leadership and architecture role on the Retail Media Platform team. This is a senior, hands-on position focused on designing, building,…
Added 19 hours ago
AS
Senior Data Developer
AgileGrid Solutions
Canada
- Full-time
We are seeking a highly skilled Senior Data Developer (Engineer) to join our dynamic team. This role is instrumental in establishing a robust data foundation for Contact Distributor, our…
Added 19 hours ago
SC
Senior Analytics Engineer
Securian Canada
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
As a Senior Analytics Engineer, you'll play a key role in building the trusted analytics foundation that helps shape strategic decisions across Securian Canada. Your work will influence how…
Added 19 hours ago
SC
Senior Analytics Engineer
Securian Canada
Waterloo, ON
- $100,000 to $130,000 CAD / year
- Full-time
As a Senior Analytics Engineer, you'll play a key role in building the trusted analytics foundation that helps shape strategic decisions across Securian Canada. Your work will influence how…

LanceSoft, Inc.

Jira Software Engineer

ON, Canada
Ontario, Canada, Canada

$45 to $50 CAD / hour · Contract

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Job details

Pay: $45 to $50 CAD / hour
Job type: Contract
Apply by: Nov 11, 2026
Experience: Minimum 3 years of experience in Jira Service Management administration, development, configuration, workflow automation, or related enterprise platform engineering.
Posting language: English
Posted: Oct 12, 2026

Original job description

Role: Jira Service Management Intake Automation Developer

Hiring Mode: Contract

Pay: CAD 45-50/Hr.

Role Overview:

We are seeking a Jira Service Management Intake Automation Developer to design, develop, and maintain scalable intake platforms that streamline how teams submit, triage, prioritize, route, and track work across the enterprise.
This role combines Jira Service Management (JSM) administration and workflow automation with Java and Python development, API integrations, and AI-driven automation to improve request quality, operational efficiency, and decision-making. The successful candidate will own the end-to-end lifecycle of intake solutions, from requirements gathering and workflow design to implementation, deployment, monitoring, and continuous improvement.

Key Responsibilities

Design, configure, and maintain Jira Service Management portals, intake forms, request types, custom fields, workflows, approvals, queues, SLAs, permissions, and validation rules.
Develop automation solutions to classify, prioritize, route, assign, and track requests while minimizing manual intervention.
Create reusable workflows for task creation, subtasks, dependencies, notifications, escalations, SLA management, and status transitions.
Develop and maintain production-grade Java applications, Spring Boot services, Python scripts, and utilities to support intake automation and enterprise workflows.
Build and maintain REST APIs, webhooks, middleware, and event-driven integrations using Java, Python, JSON, HTTP, and related technologies.
Integrate Jira Service Management with enterprise platforms such as Confluence, Slack, Microsoft Teams, GitHub, Azure DevOps, email, and identity management systems.
Apply AI, Generative AI, and natural language processing (NLP) to improve request classification, structured data extraction, duplicate detection, priority recommendations, and routing accuracy.
Design responsible AI workflows incorporating validation, confidence thresholds, explainability, security, privacy, human oversight, and fallback mechanisms.
Develop dashboards and reports to monitor intake volumes, demand patterns, aging, throughput, SLA compliance, routing accuracy, and automation effectiveness.
Analyze operational data to identify bottlenecks, improve intake processes, and drive continuous service improvement.
Troubleshoot production issues using logs, metrics, audit records, distributed tracing, and automated tests.
Establish best practices for testing, monitoring, deployment, rollback, access control, security, and governance across Jira, application, integration, and AI solutions.
Collaborate with engineering, product, program management, QA, operations, and business stakeholders to translate requirements into reliable technical solutions.
Maintain technical documentation covering architecture, integrations, workflows, business rules, automation logic, and AI behavior.

Required Qualifications and Skills:

Minimum 3 years of experience in Jira Service Management administration, development, configuration, workflow automation, or related enterprise platform engineering.
Strong proficiency in Jira Service Management portals, request types, workflows, queues, SLAs, permissions, and automation rules.
Hands-on experience with Java and Spring Boot and/or Python application development.
Experience developing and integrating REST APIs, webhooks, JSON-based services, HTTP endpoints, and enterprise applications.
Understanding of authentication and authorization mechanisms, including OAuth 2.0, along with secure integration practices.
Knowledge of AI/GenAI, NLP, or intelligent automation applied to business processes and enterprise workflows.
Experience with SQL, production troubleshooting, testing, logging, monitoring, and observability.
Familiarity with Agile methodologies, cross-functional collaboration, technical documentation, and iterative delivery.
Strong analytical, problem-solving, communication, and debugging skills.

Preferred Qualifications and Skills

Experience with additional Atlassian tools and extensions, including Atlassian Forge, ScriptRunner, Assets, Advanced Roadmaps, and Marketplace applications.
Familiarity with AI development frameworks and technologies such as LangChain, Amazon Bedrock, retrieval-augmented generation (RAG), embeddings, vector search, and AI evaluation.
Experience with AWS or other cloud platforms for deploying and operating enterprise applications.
Knowledge of CI/CD pipelines, automated testing, Docker, Kubernetes, Infrastructure as Code (IaC), and Configuration as Code.
Understanding of responsible AI principles, enterprise security, data privacy, and AI governance.
Relevant Atlassian, Java, Python, cloud, or AI certifications are an advantage.

Key Success Criteria:

Improved intake quality, request completeness, and routing accuracy.
Reduced manual effort through workflow automation and intelligent request processing.
Reliable integrations between Jira Service Management and enterprise systems.
Improved SLA compliance, request visibility, operational reporting, and workflow performance.
Secure, scalable, maintainable, and well-documented automation solutions.

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More about this job

Responsibilities

Design, build, and maintain Jira Service Management intake workflows and automation, including integrations with enterprise platforms and Java or Python services. Apply AI-driven request processing, monitor operational performance, troubleshoot production issues, and establish secure, reliable, well-documented solutions.

Requirements

Requires at least three years of experience with Jira Service Management administration, development, configuration, or workflow automation, along with hands-on Java and Spring Boot and/or Python development. Candidates should also have experience with APIs and integrations, secure authentication, AI or NLP applications, SQL, production troubleshooting, and cross-functional Agile delivery.

Skills

Jira Service Management
Workflow Automation
Java
Spring Boot
Python
REST APIs
Webhooks
AI and Generative AI
Natural Language Processing
SQL
OAuth 2.0
Enterprise Integrations
Production Troubleshooting
Monitoring and Observability
Agile Methodologies
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Jira Service Management
Atlassian
Java
Spring Boot
Python
REST APIs
Webhooks
JSON
HTTP
OAuth 2.0
Artificial Intelligence
Generative AI
Natural Language Processing
LangChain
Amazon Bedrock
Retrieval-Augmented Generation
Embeddings
Vector Search
SQL
Confluence
Slack
Microsoft Teams
GitHub
Azure DevOps
AWS
Docker
Kubernetes
CI/CD
Infrastructure as Code
Agile

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