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Added 41 mins ago
C
Chief Steam Engineer
Carlisle
Crossfield, AB
- Full-time
In addition to Chief Steam Engineer responsibilities, this position provides operational support for railcar unloading activities to ensure the safe and efficient receipt of raw materials.
Added 55 mins ago
SI
Java Software Engineer - Strong in Python, Reactjs and Linux experience
Smart IT Frame LLC
Toronto, ON
- Contract
You will work in a dynamic DevSecOps team involved in full SDLC of application development to support a largescale highly available distributed payment system.
Added 55 mins ago
CC
Chief Steam Engineer
Carlisle Construction Materials
Crossfield, AB
- Full-time
In addition to Chief Steam Engineer responsibilities, this position provides operational support for railcar unloading activities to ensure the safe and efficient receipt of raw materials.
Added 55 mins ago
A
CAD-DFT Engineer
Arm
Toronto, ON
- Full-time
…within Arm's Solutions Engineering organization! As a CAD-DFT Engineer, you will develop and apply scalable strategies, sequences, and automation to optimize Arm-based SoC implementation.…
Added 55 mins ago
R&
Systems Engineer, Electronic Warfare & Spectrum Monitoring - Canada
Rohde & Schwarz
Toronto, ON
- Full-time
…in 2026, Rohde & Schwarz is seeking an experienced Systems Engineer to support and grow our Electronic Warfare (EW), Spectrum Monitoring, and ISR system business within the Canadian Armed…
Added 55 mins ago
R&
Systems Engineer, Electronic Warfare & Spectrum Monitoring - Canada
Rohde & Schwarz
Ottawa, ON · Kanata, ON
- Full-time
…in 2026, Rohde & Schwarz is seeking an experienced Systems Engineer to support and grow our Electronic Warfare (EW), Spectrum Monitoring, and ISR system business within the Canadian Armed…
Added 55 mins ago
R&
Systems Engineer, Electronic Warfare & Spectrum Monitoring - Canada
Rohde & Schwarz
Ottawa, ON
- Full-time
…in 2026, Rohde & Schwarz is seeking an experienced Systems Engineer to support and grow our Electronic Warfare (EW), Spectrum Monitoring, and ISR system business within the Canadian Armed…
Added 55 mins ago
Y
Senior Full Stack Developer – Cloud & Platform Engineering
Yochana
Calgary, AB
- Full-time
We are seeking a Senior Full Stack Developer to design, build, and support secure, scalable, cloud native applications across the full stack. This role combines hands on software…
Added 55 mins ago
Y
GitOps Administrator / DevOps Engineer (Azure)
Yochana
Calgary, AB
- Full-time
Position Name – GitOps Administrator / DevOps Engineer (Azure)
Added 1 hour ago
Electrical and Control Senior Specialist
Lloyds Register
Burlington, ON
We are looking for a Technical Support Office (TSO) colleague to provide a world-wide, plan approval service to shipbuilders, ship owners and manufacturers. The purpose of this role is to…
Added 1 hour ago
LI
Jira Software Engineer
LanceSoft, Inc.
ON · Ontario, Canada
- $45 to $50 CAD / hour
- Contract
Develop and maintain production-grade Java applications, Spring Boot services, Python scripts, and utilities to support intake automation and enterprise workflows.
Added 1 hour ago
NS
Senior Site Reliability Engineer – Adobe Cloud & Edge Delivery
N2P Systems
Toronto, ON
- Full-time
We are seeking a Senior Site Reliability Engineer focused on CDN, edge delivery, web performance, and reliability for a high-traffic, public-facing enterprise web platform. The role…
Added 2 hours ago
IG
Propulsion Controls Software Engineer
Infotree Global Solutions
Windsor, ON
- Contract
Seeking an experienced Propulsion Controls Prototype Software Engineer to support the development, integration, and rapid prototyping of advanced control software for engine control modules…
Added 2 hours ago
AS
Senior Full Stack Developer - Azure
Ardent SoftSol Inc.
Calgary, AB
- Contract
We are seeking a Senior Full Stack Developer to design, build, and support secure, scalable, cloud native applications across the full stack. This role combines hands on software…
Added 2 hours ago
AS
DevOps Engineer (Azure)
Ardent SoftSol Inc.
Calgary, AB
- $58 to $63 CAD / hour
- Contract
This job posting is for an existing, active vacancy and we are looking for GitOps Administrator / DevOps Engineer (Azure) immediately with experience in GitOps DevOps , Azure
Added 2 hours ago
PP
Outside Sales Engineer
Preston Phipps Inc
Mississauga, ON
- Full-time
Preston Phipps is looking for a technically curious, relationship‑driven sales engineer to support our growth across Central Canada. In this role, you’ll learn how to become a trusted…
Added 2 hours ago
Product Manager - Des Moines, IA
Hubbell Incorporated
Edmonton, AB
Drive the initiative for new product development, including ideation, business case formation, pricing, product application, and product changes. Develop programs to manage NPD products and…
Added 2 hours ago
QI
Staff ASIC Verification Engineer, Low Power AI
Qualcomm Innovation Center, Inc.
Markham, ON
- Full-time
We are looking for a Staff ASIC Verification Engineer to be part of our team to innovate and design complex leading, ultra-low power, solutions for audio and AI/context aware applications.
Added 2 hours ago
QI
Machine Learning Engineer, AI Processors (Sr to Staff)
Qualcomm Innovation Center, Inc.
Markham, ON
- Full-time
We are seeking a talented Machine Learning Engineer to join the Qualcomm AI Processor Solutions team, where you will help develop next-generation AI applications for Qualcomm Snapdragon…
Added 3 hours ago
Q
DSP Application Engineer, Principal
Qualcomm
Ottawa, ON
- Full-time
…a smarter, connected future for all. As a Qualcomm Hardware Application Engineer, you will provide technical expertise of hardware through trainings, product demonstrations, and the design,…
Added 5 hours ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 5 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 8 hours ago
SL
Engineering Manager
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 9 hours ago
HR
OCS Senior Engineer
Hitachi Rail
Mississauga, ON
- Full-time
Hitachi Rail (STS) is seeking an enthusiastic self-motivated Senior OCS (Overhead Catenary System) Engineer to work on our HMLRT project. As the successful candidate your ideas for…
Added 9 hours ago
TC
Senior Network Engineer - Data Center & Network Infrastructure
Tata Consultancy Services
Montreal, QC
- Full-time
Looking for a Senior Network Engineer with strong experience in designing, implementing, and supporting enterprise-scale Data Center and Network Infrastructure environments. The candidate…

LanceSoft, Inc.

Jira Software Engineer

ON, Canada
Ontario, Canada, Canada

$45 to $50 CAD / hour · Contract

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Job details

Pay: $45 to $50 CAD / hour
Job type: Contract
Apply by: Nov 11, 2026
Experience: Minimum 3 years of experience in Jira Service Management administration, development, configuration, workflow automation, or related enterprise platform engineering.
Posting language: English
Posted: Oct 12, 2026

Original job description

Role: Jira Service Management Intake Automation Developer

Hiring Mode: Contract

Pay: CAD 45-50/Hr.

Role Overview:

We are seeking a Jira Service Management Intake Automation Developer to design, develop, and maintain scalable intake platforms that streamline how teams submit, triage, prioritize, route, and track work across the enterprise.
This role combines Jira Service Management (JSM) administration and workflow automation with Java and Python development, API integrations, and AI-driven automation to improve request quality, operational efficiency, and decision-making. The successful candidate will own the end-to-end lifecycle of intake solutions, from requirements gathering and workflow design to implementation, deployment, monitoring, and continuous improvement.

Key Responsibilities

Design, configure, and maintain Jira Service Management portals, intake forms, request types, custom fields, workflows, approvals, queues, SLAs, permissions, and validation rules.
Develop automation solutions to classify, prioritize, route, assign, and track requests while minimizing manual intervention.
Create reusable workflows for task creation, subtasks, dependencies, notifications, escalations, SLA management, and status transitions.
Develop and maintain production-grade Java applications, Spring Boot services, Python scripts, and utilities to support intake automation and enterprise workflows.
Build and maintain REST APIs, webhooks, middleware, and event-driven integrations using Java, Python, JSON, HTTP, and related technologies.
Integrate Jira Service Management with enterprise platforms such as Confluence, Slack, Microsoft Teams, GitHub, Azure DevOps, email, and identity management systems.
Apply AI, Generative AI, and natural language processing (NLP) to improve request classification, structured data extraction, duplicate detection, priority recommendations, and routing accuracy.
Design responsible AI workflows incorporating validation, confidence thresholds, explainability, security, privacy, human oversight, and fallback mechanisms.
Develop dashboards and reports to monitor intake volumes, demand patterns, aging, throughput, SLA compliance, routing accuracy, and automation effectiveness.
Analyze operational data to identify bottlenecks, improve intake processes, and drive continuous service improvement.
Troubleshoot production issues using logs, metrics, audit records, distributed tracing, and automated tests.
Establish best practices for testing, monitoring, deployment, rollback, access control, security, and governance across Jira, application, integration, and AI solutions.
Collaborate with engineering, product, program management, QA, operations, and business stakeholders to translate requirements into reliable technical solutions.
Maintain technical documentation covering architecture, integrations, workflows, business rules, automation logic, and AI behavior.

Required Qualifications and Skills:

Minimum 3 years of experience in Jira Service Management administration, development, configuration, workflow automation, or related enterprise platform engineering.
Strong proficiency in Jira Service Management portals, request types, workflows, queues, SLAs, permissions, and automation rules.
Hands-on experience with Java and Spring Boot and/or Python application development.
Experience developing and integrating REST APIs, webhooks, JSON-based services, HTTP endpoints, and enterprise applications.
Understanding of authentication and authorization mechanisms, including OAuth 2.0, along with secure integration practices.
Knowledge of AI/GenAI, NLP, or intelligent automation applied to business processes and enterprise workflows.
Experience with SQL, production troubleshooting, testing, logging, monitoring, and observability.
Familiarity with Agile methodologies, cross-functional collaboration, technical documentation, and iterative delivery.
Strong analytical, problem-solving, communication, and debugging skills.

Preferred Qualifications and Skills

Experience with additional Atlassian tools and extensions, including Atlassian Forge, ScriptRunner, Assets, Advanced Roadmaps, and Marketplace applications.
Familiarity with AI development frameworks and technologies such as LangChain, Amazon Bedrock, retrieval-augmented generation (RAG), embeddings, vector search, and AI evaluation.
Experience with AWS or other cloud platforms for deploying and operating enterprise applications.
Knowledge of CI/CD pipelines, automated testing, Docker, Kubernetes, Infrastructure as Code (IaC), and Configuration as Code.
Understanding of responsible AI principles, enterprise security, data privacy, and AI governance.
Relevant Atlassian, Java, Python, cloud, or AI certifications are an advantage.

Key Success Criteria:

Improved intake quality, request completeness, and routing accuracy.
Reduced manual effort through workflow automation and intelligent request processing.
Reliable integrations between Jira Service Management and enterprise systems.
Improved SLA compliance, request visibility, operational reporting, and workflow performance.
Secure, scalable, maintainable, and well-documented automation solutions.

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More about this job

Responsibilities

Design, build, and maintain Jira Service Management intake workflows and automation, including integrations with enterprise platforms and Java or Python services. Apply AI-driven request processing, monitor operational performance, troubleshoot production issues, and establish secure, reliable, well-documented solutions.

Requirements

Requires at least three years of experience with Jira Service Management administration, development, configuration, or workflow automation, along with hands-on Java and Spring Boot and/or Python development. Candidates should also have experience with APIs and integrations, secure authentication, AI or NLP applications, SQL, production troubleshooting, and cross-functional Agile delivery.

Skills

Jira Service Management
Workflow Automation
Java
Spring Boot
Python
REST APIs
Webhooks
AI and Generative AI
Natural Language Processing
SQL
OAuth 2.0
Enterprise Integrations
Production Troubleshooting
Monitoring and Observability
Agile Methodologies
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Jira Service Management
Atlassian
Java
Spring Boot
Python
REST APIs
Webhooks
JSON
HTTP
OAuth 2.0
Artificial Intelligence
Generative AI
Natural Language Processing
LangChain
Amazon Bedrock
Retrieval-Augmented Generation
Embeddings
Vector Search
SQL
Confluence
Slack
Microsoft Teams
GitHub
Azure DevOps
AWS
Docker
Kubernetes
CI/CD
Infrastructure as Code
Agile

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