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Added 25 mins ago
CC
Machine Operator (Day Shift)
Carlisle Construction Materials
Crossfield, AB
- Full-time
…specific jobs to cycling materials through to the finished product. Working 40 hours a week work week with occasional overtime, no travel…
Added 25 mins ago
I
Product Operations Manager - GTA
Indigo
Toronto, ON
- $68,000 to $75,000 CAD / year
- Full-time
The Product Operations Manager translates Indigo’s visual merchandising priorities into locally relevant execution, strengthening community connection and brand affinity while delivering a…
Added 25 mins ago
I
Customer Experience Manager - GTA
Indigo
Toronto, ON
- $68,000 to $75,000 CAD / year
- Full-time
Partner on regular visual merchandising assessments; provide product, customer experience, and sales insight
Added 25 mins ago
C
Program Manager - Retail Technology
Cogniify
Vancouver, BC
- $175,000 to $183,000 CAD / year
- Full-time
Work closely with retail business, product, research and IT stakeholders across Vancouver, Seattle and Portland, as well as an offshore development team in India.
Added 25 mins ago
I
General Manager - GTA
Indigo
Toronto, ON
- $61,500 to $81,500 CAD / year
- Full-time
…effective across customer experience, visual merchandising, product flow, scheduling, loss prevention, and talent…
Added 25 mins ago
HA
Senior Product Manager
Hridayananda Advisory
Toronto, ON
- Full-time
· 5 - 8 years of experience Product management experience, owning products from 0-to-1
Added 25 mins ago
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Java Developer (local to Alberta)
Apptad
Calgary, AB
- Full-time
We are looking for a Java developer to join our team and help deliver key initiatives. The candidate should be a solid Java programmer, with strong design and implementation fundamentals.…
Added 25 mins ago
PB
Senior SEO Strategist
Powered by search
Remote, Canada
- Full-time
- Remote
Build trust with senior marketing, demand generation, product marketing, and executive stakeholders
Added 25 mins ago
EB
Beauty Advisor - The Cosmetic Company Store - Seasonal - Part Time - Cookstown, ON
ELC Beauty LLC
Cookstown, ON
- Part-time
Added 41 mins ago
Senior Software Developer, Workspace Safety and Security Team, AI/ML GenAI
Google
Waterloo, ON
…mobile; the list goes on and is growing every day. As a software developer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 41 mins ago
Partner Developer, YouTube
Google
Toronto, ON
…technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging…
Added 41 mins ago
Software Developer III, Google Cloud Platforms, EasySaaS Deployments
Google
Waterloo, ON
…mobile; the list goes on and is growing every day. As a software developer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and…
Added 41 mins ago
C
Plant Manager
Carlisle
Crossfield, AB
- Full-time
Ensure that all systems and processes are followed to ensure product quality and customer satisfaction including achieving delivery and quality KPIs. Support development and maintenance of…
Added 55 mins ago
TH
Department Supervisor: Full Time - DUNCAN
The Home Depot Canada
Duncan, BC
- Full-time
…service and achieve top line sales with strong merchandising and product…
Added 55 mins ago
TH
SUPERVISEUR 23/24/59
The Home Depot Canada
Duncan, BC
- Full-time
…service and achieve top line sales with strong merchandising and product…
Added 55 mins ago
SH
Cafe Supervisor, Neighbours
Starwood Hotels
Mayfair, SK
- Full-time
…smoothly and efficiently. From maintaining exceptional service and product quality to overseeing daily operations, stock management, and health and safety standards, you will play a key…
Added 55 mins ago
CC
Plant Manager
Carlisle Construction Materials
Crossfield, AB
- Full-time
Ensure that all systems and processes are followed to ensure product quality and customer satisfaction including achieving delivery and quality KPIs. Support development and maintenance of…
Added 55 mins ago
LI
Jira Software Engineer
LanceSoft, Inc.
ON · Ontario, Canada
- $45 to $50 CAD / hour
- Contract
Role: Jira Service Management Intake Automation Developer
Added 55 mins ago
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AI Engineer
Guidepoint
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Influence the Roadmap: Partner closely with product and business stakeholders to translate user needs into technical requirements, define priorities, and shape the future of our AI product…
Added 55 mins ago
MP
Radio Frequency Engineer
Mpowering People
Calgary, AB
- Full-time
Work closely with systems, digital, mechanical, PCB and manufacturing teams to ensure design robustness and product quality
Added 55 mins ago
M
Senior Manager of Software Engineering
Morningstar
Toronto, ON
- Full-time
Partner closely with Product Management to shape roadmaps, clarify priorities, and balance near-term needs with platform modernization.
Added 1 hour ago
G
Product Analyst
GamblingCareers.com
Montreal, QC
- Full-time
We are looking for a dedicated Product Analyst to join our growing team. In this role, you will support the creative divisions within, working alongside other analysts and experts in data…
Added 1 hour ago
P
Product Lead
Pontosense
Toronto, ON
- Full-time
Lead the product that home care organizations and partners use to keep older adults safe, at a fast-growing senior care technology company in 24 countries.
Added 1 hour ago
P
Manager, Customer Support
Pontosense
Toronto, ON
- Full-time
We are scaling. Our consumer product launches in January, one of the largest deals in our history is in delivery, and the team doubles over the next year. Every one of those adds customers,…
Added 1 hour ago
P
Director of HR
Pontosense
Toronto, ON
- Full-time
We are scaling. The team grows 20 percent in the coming months and doubles over the next year. Our consumer product launches in January, and one of the largest deals in our history is in…

LanceSoft, Inc.

Jira Software Engineer

ON, Canada
Ontario, Canada, Canada

$45 to $50 CAD / hour · Contract

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Job details

Pay: $45 to $50 CAD / hour
Job type: Contract
Apply by: Nov 11, 2026
Experience: Minimum 3 years of experience in Jira Service Management administration, development, configuration, workflow automation, or related enterprise platform engineering.
Posting language: English
Posted: Oct 12, 2026

Original job description

Role: Jira Service Management Intake Automation Developer

Hiring Mode: Contract

Pay: CAD 45-50/Hr.

Role Overview:

We are seeking a Jira Service Management Intake Automation Developer to design, develop, and maintain scalable intake platforms that streamline how teams submit, triage, prioritize, route, and track work across the enterprise.
This role combines Jira Service Management (JSM) administration and workflow automation with Java and Python development, API integrations, and AI-driven automation to improve request quality, operational efficiency, and decision-making. The successful candidate will own the end-to-end lifecycle of intake solutions, from requirements gathering and workflow design to implementation, deployment, monitoring, and continuous improvement.

Key Responsibilities

Design, configure, and maintain Jira Service Management portals, intake forms, request types, custom fields, workflows, approvals, queues, SLAs, permissions, and validation rules.
Develop automation solutions to classify, prioritize, route, assign, and track requests while minimizing manual intervention.
Create reusable workflows for task creation, subtasks, dependencies, notifications, escalations, SLA management, and status transitions.
Develop and maintain production-grade Java applications, Spring Boot services, Python scripts, and utilities to support intake automation and enterprise workflows.
Build and maintain REST APIs, webhooks, middleware, and event-driven integrations using Java, Python, JSON, HTTP, and related technologies.
Integrate Jira Service Management with enterprise platforms such as Confluence, Slack, Microsoft Teams, GitHub, Azure DevOps, email, and identity management systems.
Apply AI, Generative AI, and natural language processing (NLP) to improve request classification, structured data extraction, duplicate detection, priority recommendations, and routing accuracy.
Design responsible AI workflows incorporating validation, confidence thresholds, explainability, security, privacy, human oversight, and fallback mechanisms.
Develop dashboards and reports to monitor intake volumes, demand patterns, aging, throughput, SLA compliance, routing accuracy, and automation effectiveness.
Analyze operational data to identify bottlenecks, improve intake processes, and drive continuous service improvement.
Troubleshoot production issues using logs, metrics, audit records, distributed tracing, and automated tests.
Establish best practices for testing, monitoring, deployment, rollback, access control, security, and governance across Jira, application, integration, and AI solutions.
Collaborate with engineering, product, program management, QA, operations, and business stakeholders to translate requirements into reliable technical solutions.
Maintain technical documentation covering architecture, integrations, workflows, business rules, automation logic, and AI behavior.

Required Qualifications and Skills:

Minimum 3 years of experience in Jira Service Management administration, development, configuration, workflow automation, or related enterprise platform engineering.
Strong proficiency in Jira Service Management portals, request types, workflows, queues, SLAs, permissions, and automation rules.
Hands-on experience with Java and Spring Boot and/or Python application development.
Experience developing and integrating REST APIs, webhooks, JSON-based services, HTTP endpoints, and enterprise applications.
Understanding of authentication and authorization mechanisms, including OAuth 2.0, along with secure integration practices.
Knowledge of AI/GenAI, NLP, or intelligent automation applied to business processes and enterprise workflows.
Experience with SQL, production troubleshooting, testing, logging, monitoring, and observability.
Familiarity with Agile methodologies, cross-functional collaboration, technical documentation, and iterative delivery.
Strong analytical, problem-solving, communication, and debugging skills.

Preferred Qualifications and Skills

Experience with additional Atlassian tools and extensions, including Atlassian Forge, ScriptRunner, Assets, Advanced Roadmaps, and Marketplace applications.
Familiarity with AI development frameworks and technologies such as LangChain, Amazon Bedrock, retrieval-augmented generation (RAG), embeddings, vector search, and AI evaluation.
Experience with AWS or other cloud platforms for deploying and operating enterprise applications.
Knowledge of CI/CD pipelines, automated testing, Docker, Kubernetes, Infrastructure as Code (IaC), and Configuration as Code.
Understanding of responsible AI principles, enterprise security, data privacy, and AI governance.
Relevant Atlassian, Java, Python, cloud, or AI certifications are an advantage.

Key Success Criteria:

Improved intake quality, request completeness, and routing accuracy.
Reduced manual effort through workflow automation and intelligent request processing.
Reliable integrations between Jira Service Management and enterprise systems.
Improved SLA compliance, request visibility, operational reporting, and workflow performance.
Secure, scalable, maintainable, and well-documented automation solutions.

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More about this job

Responsibilities

Design, build, and maintain Jira Service Management intake workflows and automation, including integrations with enterprise platforms and Java or Python services. Apply AI-driven request processing, monitor operational performance, troubleshoot production issues, and establish secure, reliable, well-documented solutions.

Requirements

Requires at least three years of experience with Jira Service Management administration, development, configuration, or workflow automation, along with hands-on Java and Spring Boot and/or Python development. Candidates should also have experience with APIs and integrations, secure authentication, AI or NLP applications, SQL, production troubleshooting, and cross-functional Agile delivery.

Skills

Jira Service Management
Workflow Automation
Java
Spring Boot
Python
REST APIs
Webhooks
AI and Generative AI
Natural Language Processing
SQL
OAuth 2.0
Enterprise Integrations
Production Troubleshooting
Monitoring and Observability
Agile Methodologies
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Jira Service Management
Atlassian
Java
Spring Boot
Python
REST APIs
Webhooks
JSON
HTTP
OAuth 2.0
Artificial Intelligence
Generative AI
Natural Language Processing
LangChain
Amazon Bedrock
Retrieval-Augmented Generation
Embeddings
Vector Search
SQL
Confluence
Slack
Microsoft Teams
GitHub
Azure DevOps
AWS
Docker
Kubernetes
CI/CD
Infrastructure as Code
Agile

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