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Added 13 mins ago
H
Senior Project Manager, Power Generation
HDR
Calgary, AB
- Full-time
…renewable energy generation projects while serving as Owner’s Engineer and/or…
Added 13 mins ago
GC
Supplier Quality Engineer
Global Connect Technologies
Canada
- Full-time
We are seeking a highly experienced and hands-on Supplier Quality Engineer (SQE) with strong expertise in casting and machining processes, particularly aluminum castings. The role requires…
Added 13 mins ago
SL
Python Developer
Staffingine LLC
Toronto, ON
- Full-time
Python Backend Engineer/Senior Software Engineer
Added 13 mins ago
L
Senior Director, Raw Materials Innovation - Materials & Technology
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Vancouver, BC
- Full-time
At lululemon, we set audacious goals, nurture big growth, and engineer products that help our guests feel and perform their best. Leadership is more than a role or title here - it is a way…
Added 13 mins ago
MM
Engineer
Mitchell Martin Inc.
Toronto, ON
- $26.95 to $38.5 USD / hour
- Other
Engineer - Toronto, ON - Contract - $26.95-$38.50 Per Hr
Added 13 mins ago
RC
Senior Mechanical Engineer
RecruitPod Canada Inc.
Vancouver, BC
- Full-time
Added 13 mins ago
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Junior Python Engineer
Staffingine LLC
Toronto, ON
- Contract
Python backend engineer- 3- 6 years – 3 roles – University degree from Canada (Required)
Added 13 mins ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 13 mins ago
PG
Azure Data Engineer
Pacer Group
Toronto, ON
- $50 to $55 CAD / hour
- Contract
Experience with MySQL, data quality validation, Git/Azure DevOps, and technical leadership.
Added 13 mins ago
SL
Data Engineer
Staffingine LLC
Toronto, ON
- Contract
We are looking for an experienced Data Engineer with strong hands-on expertise in Databricks, Azure database technologies, Oracle, and Python. The ideal candidate should have experience…
Added 13 mins ago
SJ
Staff Software Engineer
So Jobs
Toronto, ON
- $173,000 to $197,400 CAD / year
- Full-time
We are seeking a Staff Software Engineer to provide hands-on technical leadership, drive architectural excellence, and develop highly resilient, scalable applications. This role blends…
Added 13 mins ago
M
Senior Android Developer
MapsPeople
Toronto, ON
- Full-time
You are a collaborative engineer who enjoys working on shared platforms rather than isolated features. You take pride in building clean, reliable SDKs that others depend on and enjoy…
Added 13 mins ago
SI
Full Stack Engineer
Stelvio Inc.
Saskatoon, SK
- Full-time
…cross-functional teams, you’ll help design, develop and maintain high-quality software…
Added 13 mins ago
SI
Full Stack Engineer
Stelvio Inc.
Saskatoon, SK
- Full-time
…cross-functional teams, you’ll help design, develop and maintain high-quality software…
Added 13 mins ago
M
Machine Learning Engineer
Mission.dev
Canada
- Full-time
Build scalable pipelines for processing high-quality synthetic and real-world training data.
Added 1 hour ago
C
Chief Steam Engineer
Carlisle
Crossfield, AB
- Full-time
The Chief Steam Engineer provides technical leadership to operations and maintenance for steam and utilities while ensuring the facility operates in accordance with ABSA requirements,…
Added 1 hour ago
CC
Chief Steam Engineer
Carlisle Construction Materials
Crossfield, AB
- Full-time
The Chief Steam Engineer provides technical leadership to operations and maintenance for steam and utilities while ensuring the facility operates in accordance with ABSA requirements,…
Added 1 hour ago
A
CAD-DFT Engineer
Arm
Toronto, ON
- Full-time
…within Arm's Solutions Engineering organization! As a CAD-DFT Engineer, you will develop and apply scalable strategies, sequences, and automation to optimize Arm-based SoC implementation.…
Added 1 hour ago
Y
Senior Full Stack Developer – Cloud & Platform Engineering
Yochana
Calgary, AB
- Full-time
…learn it, because it is part of the estate you'll be helping to engineer and govern. More detail…
Added 1 hour ago
PS
Refrigeration Operator
Pacific Seafood
Port Hardy, BC
- $27.71 to $30.03 CAD / hour
- Full-time
…core values of our Diamond Philosophy: Teamwork, Productivity, Quality, and Excellence - which means consistently doing your best and always striving to do…
Added 1 hour ago
CI
GenAI Prompt/Automation Engineer
COGNITO INC
Toronto, ON
- Contract
We are looking to hire GenAI Prompt/Automation Engineer at Brampton/Toronto, ON.
Added 1 hour ago
M
CFD Engineer - AI Trainer
Mindrift
Remote, Canada
- Part-time
- Remote
Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.
Added 2 hours ago
LI
Jira Software Engineer
LanceSoft, Inc.
ON · Ontario, Canada
- $45 to $50 CAD / hour
- Contract
…API integrations, and AI-driven automation to improve request quality, operational efficiency, and decision-making. The successful candidate will own the end-to-end lifecycle of intake…
Added 2 hours ago
G
AI Engineer
Guidepoint
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Guidepoint seeks an experienced AI Engineer as an integral member of the Toronto-based AI team. The Toronto Technology Hub serves as the base of our Data/AI/ML team, dedicated to building a…
Added 2 hours ago
MP
Radio Frequency Engineer
Mpowering People
Calgary, AB
- Full-time
We are looking for an RF Engineer to join the Hardware Development team in Calgary, Alberta. In this role, you will contribute to the design and validation of RF GNSS and anti-jam…

LanceSoft, Inc.

Jira Software Engineer

ON, Canada
Ontario, Canada, Canada

$45 to $50 CAD / hour · Contract

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Job details

Pay: $45 to $50 CAD / hour
Job type: Contract
Apply by: Nov 11, 2026
Experience: Minimum 3 years of experience in Jira Service Management administration, development, configuration, workflow automation, or related enterprise platform engineering.
Posting language: English
Posted: Oct 12, 2026

Original job description

Role: Jira Service Management Intake Automation Developer

Hiring Mode: Contract

Pay: CAD 45-50/Hr.

Role Overview:

We are seeking a Jira Service Management Intake Automation Developer to design, develop, and maintain scalable intake platforms that streamline how teams submit, triage, prioritize, route, and track work across the enterprise.
This role combines Jira Service Management (JSM) administration and workflow automation with Java and Python development, API integrations, and AI-driven automation to improve request quality, operational efficiency, and decision-making. The successful candidate will own the end-to-end lifecycle of intake solutions, from requirements gathering and workflow design to implementation, deployment, monitoring, and continuous improvement.

Key Responsibilities

Design, configure, and maintain Jira Service Management portals, intake forms, request types, custom fields, workflows, approvals, queues, SLAs, permissions, and validation rules.
Develop automation solutions to classify, prioritize, route, assign, and track requests while minimizing manual intervention.
Create reusable workflows for task creation, subtasks, dependencies, notifications, escalations, SLA management, and status transitions.
Develop and maintain production-grade Java applications, Spring Boot services, Python scripts, and utilities to support intake automation and enterprise workflows.
Build and maintain REST APIs, webhooks, middleware, and event-driven integrations using Java, Python, JSON, HTTP, and related technologies.
Integrate Jira Service Management with enterprise platforms such as Confluence, Slack, Microsoft Teams, GitHub, Azure DevOps, email, and identity management systems.
Apply AI, Generative AI, and natural language processing (NLP) to improve request classification, structured data extraction, duplicate detection, priority recommendations, and routing accuracy.
Design responsible AI workflows incorporating validation, confidence thresholds, explainability, security, privacy, human oversight, and fallback mechanisms.
Develop dashboards and reports to monitor intake volumes, demand patterns, aging, throughput, SLA compliance, routing accuracy, and automation effectiveness.
Analyze operational data to identify bottlenecks, improve intake processes, and drive continuous service improvement.
Troubleshoot production issues using logs, metrics, audit records, distributed tracing, and automated tests.
Establish best practices for testing, monitoring, deployment, rollback, access control, security, and governance across Jira, application, integration, and AI solutions.
Collaborate with engineering, product, program management, QA, operations, and business stakeholders to translate requirements into reliable technical solutions.
Maintain technical documentation covering architecture, integrations, workflows, business rules, automation logic, and AI behavior.

Required Qualifications and Skills:

Minimum 3 years of experience in Jira Service Management administration, development, configuration, workflow automation, or related enterprise platform engineering.
Strong proficiency in Jira Service Management portals, request types, workflows, queues, SLAs, permissions, and automation rules.
Hands-on experience with Java and Spring Boot and/or Python application development.
Experience developing and integrating REST APIs, webhooks, JSON-based services, HTTP endpoints, and enterprise applications.
Understanding of authentication and authorization mechanisms, including OAuth 2.0, along with secure integration practices.
Knowledge of AI/GenAI, NLP, or intelligent automation applied to business processes and enterprise workflows.
Experience with SQL, production troubleshooting, testing, logging, monitoring, and observability.
Familiarity with Agile methodologies, cross-functional collaboration, technical documentation, and iterative delivery.
Strong analytical, problem-solving, communication, and debugging skills.

Preferred Qualifications and Skills

Experience with additional Atlassian tools and extensions, including Atlassian Forge, ScriptRunner, Assets, Advanced Roadmaps, and Marketplace applications.
Familiarity with AI development frameworks and technologies such as LangChain, Amazon Bedrock, retrieval-augmented generation (RAG), embeddings, vector search, and AI evaluation.
Experience with AWS or other cloud platforms for deploying and operating enterprise applications.
Knowledge of CI/CD pipelines, automated testing, Docker, Kubernetes, Infrastructure as Code (IaC), and Configuration as Code.
Understanding of responsible AI principles, enterprise security, data privacy, and AI governance.
Relevant Atlassian, Java, Python, cloud, or AI certifications are an advantage.

Key Success Criteria:

Improved intake quality, request completeness, and routing accuracy.
Reduced manual effort through workflow automation and intelligent request processing.
Reliable integrations between Jira Service Management and enterprise systems.
Improved SLA compliance, request visibility, operational reporting, and workflow performance.
Secure, scalable, maintainable, and well-documented automation solutions.

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More about this job

Responsibilities

Design, build, and maintain Jira Service Management intake workflows and automation, including integrations with enterprise platforms and Java or Python services. Apply AI-driven request processing, monitor operational performance, troubleshoot production issues, and establish secure, reliable, well-documented solutions.

Requirements

Requires at least three years of experience with Jira Service Management administration, development, configuration, or workflow automation, along with hands-on Java and Spring Boot and/or Python development. Candidates should also have experience with APIs and integrations, secure authentication, AI or NLP applications, SQL, production troubleshooting, and cross-functional Agile delivery.

Skills

Jira Service Management
Workflow Automation
Java
Spring Boot
Python
REST APIs
Webhooks
AI and Generative AI
Natural Language Processing
SQL
OAuth 2.0
Enterprise Integrations
Production Troubleshooting
Monitoring and Observability
Agile Methodologies
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Jira Service Management
Atlassian
Java
Spring Boot
Python
REST APIs
Webhooks
JSON
HTTP
OAuth 2.0
Artificial Intelligence
Generative AI
Natural Language Processing
LangChain
Amazon Bedrock
Retrieval-Augmented Generation
Embeddings
Vector Search
SQL
Confluence
Slack
Microsoft Teams
GitHub
Azure DevOps
AWS
Docker
Kubernetes
CI/CD
Infrastructure as Code
Agile

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