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Added 23 mins ago
GM
DevOps Software Quality Automation Tools Engineer
General Motors
Markham, ON
- Full-time
…infrastructure pieces for continuous integration and delivery, automated testing, quality gates, behavior-driven development tooling, software visualization, and coverage…
Added 23 mins ago
GM
Senior DevOps Software Quality Automation Tools Engineer
General Motors
Markham, ON
- Full-time
…infrastructure pieces for continuous integration and delivery, automated testing, quality gates, behavior-driven development tooling, software visualization, and coverage…
Added 38 mins ago
Software Development Engineer, Web Frameworks
Amazon
Vancouver, BC
We are seeking a Software Development Engineer to develop features to Amazon’s most used Java development framework. The right candidate will possess a strong Java development background…
Added 1 hour ago
GF
LEAD SPECIALIST MINING ENGINEER - CORPORATE DEVELOPMENT
Gold Fields Windfall
Montreal, QC
- Full-time
Our client is currently seeking a LEAD SPECIALIST MINING ENGINEER - CORPORATE DEVELOPMENT.
Added 1 hour ago
L
Senior Director, Raw Materials Innovation - Materials & Technology
lululemon
Vancouver, BC
- Full-time
At lululemon, we set audacious goals, nurture big growth, and engineer products that help our guests feel and perform their best. Leadership is more than a role or title here - it is a way…
Added 1 hour ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 1 hour ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Our Development Engineering team is looking to hire an experienced Product Development Engineer. The successful candidate will lead the technical development of packaging products working…
Added 1 hour ago
EI
Ingénieur concepteur // Design Engineer
Enduride inc.
Quebec, QC
- Full-time
We are looking for a Design Engineer who can navigate between customer needs, manufacturing realities, technical considerations, and business objectives to move projects forward and…
Added 1 hour ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Collaborate with cross-functional experts across Product Development, Advanced Development, Testing, and Validation teams to translate emerging technologies into scalable, customer-focused…
Added 1 hour ago
SJ
Staff Software Engineer
So Jobs
Toronto, ON
- $173,000 to $197,400 CAD / year
- Full-time
We are seeking a Staff Software Engineer to provide hands-on technical leadership, drive architectural excellence, and develop highly resilient, scalable applications. This role blends…
Added 1 hour ago
SI
Full Stack Engineer
Stelvio Inc.
Saskatoon, SK
- Full-time
Knowledge of software testing and quality assurance principles.
Added 1 hour ago
SI
Full Stack Engineer
Stelvio Inc.
Saskatoon, SK
- Full-time
Knowledge of software testing and quality assurance principles.
Added 2 hours ago
R&
Systems Engineer, Electronic Warfare & Spectrum Monitoring - Canada
Rohde & Schwarz
Toronto, ON
- Full-time
…in 2026, Rohde & Schwarz is seeking an experienced Systems Engineer to support and grow our Electronic Warfare (EW), Spectrum Monitoring, and ISR system business within the Canadian Armed…
Added 2 hours ago
R&
Systems Engineer, Electronic Warfare & Spectrum Monitoring - Canada
Rohde & Schwarz
Ottawa, ON · Kanata, ON
- Full-time
…in 2026, Rohde & Schwarz is seeking an experienced Systems Engineer to support and grow our Electronic Warfare (EW), Spectrum Monitoring, and ISR system business within the Canadian Armed…
Added 2 hours ago
R&
Systems Engineer, Electronic Warfare & Spectrum Monitoring - Canada
Rohde & Schwarz
Ottawa, ON
- Full-time
…in 2026, Rohde & Schwarz is seeking an experienced Systems Engineer to support and grow our Electronic Warfare (EW), Spectrum Monitoring, and ISR system business within the Canadian Armed…
Added 2 hours ago
Y
Senior Full Stack Developer – Cloud & Platform Engineering
Yochana
Calgary, AB
- Full-time
…learn it, because it is part of the estate you'll be helping to engineer and govern. More detail…
Added 2 hours ago
CI
GenAI Prompt/Automation Engineer
COGNITO INC
Toronto, ON
- Contract
We are looking to hire GenAI Prompt/Automation Engineer at Brampton/Toronto, ON.
Added 2 hours ago
Y
GitOps Administrator / DevOps Engineer (Azure)
Yochana
Calgary, AB
- Full-time
Position Name – GitOps Administrator / DevOps Engineer (Azure)
Added 3 hours ago
LI
Jira Software Engineer
LanceSoft, Inc.
ON · Ontario, Canada
- $45 to $50 CAD / hour
- Contract
Establish best practices for testing, monitoring, deployment, rollback, access control, security, and governance across Jira, application, integration, and AI solutions.
Added 3 hours ago
NS
Senior Site Reliability Engineer – Adobe Cloud & Edge Delivery
N2P Systems
Toronto, ON
- Full-time
We are seeking a Senior Site Reliability Engineer focused on CDN, edge delivery, web performance, and reliability for a high-traffic, public-facing enterprise web platform. The role…
Added 3 hours ago
G
AI Engineer
Guidepoint
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Guidepoint seeks an experienced AI Engineer as an integral member of the Toronto-based AI team. The Toronto Technology Hub serves as the base of our Data/AI/ML team, dedicated to building a…
Added 3 hours ago
MP
Radio Frequency Engineer
Mpowering People
Calgary, AB
- Full-time
We are looking for an RF Engineer to join the Hardware Development team in Calgary, Alberta. In this role, you will contribute to the design and validation of RF GNSS and anti-jam…
Added 4 hours ago
IG
Propulsion Controls Software Engineer
Infotree Global Solutions
Windsor, ON
- Contract
Seeking an experienced Propulsion Controls Prototype Software Engineer to support the development, integration, and rapid prototyping of advanced control software for engine control modules…
Added 4 hours ago
AS
Senior Full Stack Developer - Azure
Ardent SoftSol Inc.
Calgary, AB
- Contract
…learn it, because it is part of the estate you'll be helping to engineer and govern. More detail…
Added 4 hours ago
AS
DevOps Engineer (Azure)
Ardent SoftSol Inc.
Calgary, AB
- $58 to $63 CAD / hour
- Contract
This job posting is for an existing, active vacancy and we are looking for GitOps Administrator / DevOps Engineer (Azure) immediately with experience in GitOps DevOps , Azure

LanceSoft, Inc.

Jira Software Engineer

ON, Canada
Ontario, Canada, Canada

$45 to $50 CAD / hour · Contract

Apply About employer

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Job details

Pay: $45 to $50 CAD / hour
Job type: Contract
Apply by: Nov 11, 2026
Experience: Minimum 3 years of experience in Jira Service Management administration, development, configuration, workflow automation, or related enterprise platform engineering.
Posting language: English
Posted: Oct 12, 2026

Original job description

Role: Jira Service Management Intake Automation Developer

Hiring Mode: Contract

Pay: CAD 45-50/Hr.

Role Overview:

We are seeking a Jira Service Management Intake Automation Developer to design, develop, and maintain scalable intake platforms that streamline how teams submit, triage, prioritize, route, and track work across the enterprise.
This role combines Jira Service Management (JSM) administration and workflow automation with Java and Python development, API integrations, and AI-driven automation to improve request quality, operational efficiency, and decision-making. The successful candidate will own the end-to-end lifecycle of intake solutions, from requirements gathering and workflow design to implementation, deployment, monitoring, and continuous improvement.

Key Responsibilities

Design, configure, and maintain Jira Service Management portals, intake forms, request types, custom fields, workflows, approvals, queues, SLAs, permissions, and validation rules.
Develop automation solutions to classify, prioritize, route, assign, and track requests while minimizing manual intervention.
Create reusable workflows for task creation, subtasks, dependencies, notifications, escalations, SLA management, and status transitions.
Develop and maintain production-grade Java applications, Spring Boot services, Python scripts, and utilities to support intake automation and enterprise workflows.
Build and maintain REST APIs, webhooks, middleware, and event-driven integrations using Java, Python, JSON, HTTP, and related technologies.
Integrate Jira Service Management with enterprise platforms such as Confluence, Slack, Microsoft Teams, GitHub, Azure DevOps, email, and identity management systems.
Apply AI, Generative AI, and natural language processing (NLP) to improve request classification, structured data extraction, duplicate detection, priority recommendations, and routing accuracy.
Design responsible AI workflows incorporating validation, confidence thresholds, explainability, security, privacy, human oversight, and fallback mechanisms.
Develop dashboards and reports to monitor intake volumes, demand patterns, aging, throughput, SLA compliance, routing accuracy, and automation effectiveness.
Analyze operational data to identify bottlenecks, improve intake processes, and drive continuous service improvement.
Troubleshoot production issues using logs, metrics, audit records, distributed tracing, and automated tests.
Establish best practices for testing, monitoring, deployment, rollback, access control, security, and governance across Jira, application, integration, and AI solutions.
Collaborate with engineering, product, program management, QA, operations, and business stakeholders to translate requirements into reliable technical solutions.
Maintain technical documentation covering architecture, integrations, workflows, business rules, automation logic, and AI behavior.

Required Qualifications and Skills:

Minimum 3 years of experience in Jira Service Management administration, development, configuration, workflow automation, or related enterprise platform engineering.
Strong proficiency in Jira Service Management portals, request types, workflows, queues, SLAs, permissions, and automation rules.
Hands-on experience with Java and Spring Boot and/or Python application development.
Experience developing and integrating REST APIs, webhooks, JSON-based services, HTTP endpoints, and enterprise applications.
Understanding of authentication and authorization mechanisms, including OAuth 2.0, along with secure integration practices.
Knowledge of AI/GenAI, NLP, or intelligent automation applied to business processes and enterprise workflows.
Experience with SQL, production troubleshooting, testing, logging, monitoring, and observability.
Familiarity with Agile methodologies, cross-functional collaboration, technical documentation, and iterative delivery.
Strong analytical, problem-solving, communication, and debugging skills.

Preferred Qualifications and Skills

Experience with additional Atlassian tools and extensions, including Atlassian Forge, ScriptRunner, Assets, Advanced Roadmaps, and Marketplace applications.
Familiarity with AI development frameworks and technologies such as LangChain, Amazon Bedrock, retrieval-augmented generation (RAG), embeddings, vector search, and AI evaluation.
Experience with AWS or other cloud platforms for deploying and operating enterprise applications.
Knowledge of CI/CD pipelines, automated testing, Docker, Kubernetes, Infrastructure as Code (IaC), and Configuration as Code.
Understanding of responsible AI principles, enterprise security, data privacy, and AI governance.
Relevant Atlassian, Java, Python, cloud, or AI certifications are an advantage.

Key Success Criteria:

Improved intake quality, request completeness, and routing accuracy.
Reduced manual effort through workflow automation and intelligent request processing.
Reliable integrations between Jira Service Management and enterprise systems.
Improved SLA compliance, request visibility, operational reporting, and workflow performance.
Secure, scalable, maintainable, and well-documented automation solutions.

Apply About employer

More about this job

Responsibilities

Design, build, and maintain Jira Service Management intake workflows and automation, including integrations with enterprise platforms and Java or Python services. Apply AI-driven request processing, monitor operational performance, troubleshoot production issues, and establish secure, reliable, well-documented solutions.

Requirements

Requires at least three years of experience with Jira Service Management administration, development, configuration, or workflow automation, along with hands-on Java and Spring Boot and/or Python development. Candidates should also have experience with APIs and integrations, secure authentication, AI or NLP applications, SQL, production troubleshooting, and cross-functional Agile delivery.

Skills

Jira Service Management
Workflow Automation
Java
Spring Boot
Python
REST APIs
Webhooks
AI and Generative AI
Natural Language Processing
SQL
OAuth 2.0
Enterprise Integrations
Production Troubleshooting
Monitoring and Observability
Agile Methodologies
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Jira Service Management
Atlassian
Java
Spring Boot
Python
REST APIs
Webhooks
JSON
HTTP
OAuth 2.0
Artificial Intelligence
Generative AI
Natural Language Processing
LangChain
Amazon Bedrock
Retrieval-Augmented Generation
Embeddings
Vector Search
SQL
Confluence
Slack
Microsoft Teams
GitHub
Azure DevOps
AWS
Docker
Kubernetes
CI/CD
Infrastructure as Code
Agile

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