Quality Assurance Analyst

Overview

The Senior Quality Assurance Analyst is responsible for ensuring the delivery of high-quality, reliable, and business-ready solutions across complex enterprise initiatives. The role acts as a key quality advocate throughout the SDLC, coordinating testing activities, validating business and technical requirements, supporting vendor-delivered solutions, and providing independent quality assessments to support successful project outcomes.

Key Responsibilities

• Lead QA planning and coordination across multiple projects and releases.
• Serve as the primary QA representative, providing quality assessments, risk insights, and testing recommendations.
• Manage defects, testing priorities, environments, risks, and QA deliverables.
• Collaborate with business and technical stakeholders to define acceptance criteria and ensure requirements are testable and aligned with business objectives.
• Plan and execute Functional, Integration, API, UAT/BAT, Regression, and End-to-End testing.
• Review vendor testing strategies, deliverables, and test evidence to ensure compliance with business requirements and quality standards.
• Coordinate testing readiness, deployment validation, and post-production verification activities.
• Validate data integrity using manual and automated testing techniques.

Core Accountabilities

• Develop QA strategies, test plans, test cases, and test assets.
• Perform manual, API, database, backend, automated, and end-to-end testing.
• Support non-functional testing, including Performance, Security, Accessibility, Reliability, and Usability testing.
• Lead risk-based testing and testing readiness activities, including environment and test data preparation.
• Manage the complete defect lifecycle, including triage, root cause analysis, retesting, and resolution tracking.
• Validate third-party integrations, data flows, backup/recovery processes, and operational resiliency.
• Prepare QA metrics, dashboards, test summary reports, and release readiness assessments.
• Support continuous testing and automation initiatives to improve regression coverage and testing efficiency.

Education & Certification

• Bachelor's Degree, Diploma, or Certificate in Computer Science, Information Technology, or a related field.
• ISTQB Foundation or Advanced Certification preferred.

Required Experience

• 10+ years of Quality Assurance experience in complex enterprise environments.
• Strong experience in:
• Functional, Integration, System, UAT/BAT, Performance, and End-to-End Testing.
• Azure DevOps (ADO) or similar test management tools.
• Agile and Iterative delivery methodologies.
• Manual and Automated Testing practices.
• Defect management, root cause analysis, and risk-based testing.
• Stakeholder, vendor, and cross-functional team collaboration.
• Release readiness, deployment validation, and production support.

Technical Skills

Test Automation & API Testing

• Playwright
• Selenium
• Postman
• SoapUI
• RestAssured

Enterprise Technologies

• REST APIs
• SOAP Services
• TIBCO Integrations
• JMS Messaging
• Queues & Publish-Subscribe Architectures
• Distributed Systems
• Third-Party Integrations
• Enterprise Data Flows

Database Testing

• Strong SQL skills
• Oracle
• SQL Server
• Relational Database Validation

Platforms

• Azure DevOps (ADO)
• SaaS/COTS Applications
• Cloud-Based Solutions

Preferred Experience

• Energy & Utilities industry experience.
• Experience testing SaaS/COTS and cloud-based enterprise solutions.
• Exposure to event-driven architectures and complex business workflows.