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Added 12 mins ago
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LanceSoft, Inc.

SAP ISU Business Analyst

Calgary, AB, Canada

Pay: $55 to $60 CAD / hour
Job type: Contract
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Pay Range: CAD 55-60/hr

Key Responsibilities

1. Business Analysis & Requirement Management

Engage with business stakeholders (Billing, Customer Service, Finance, Regulatory) to gather, analyze, and document requirements.
Translate business needs into functional specifications (FSDs), BRDs, user stories, and acceptance criteria.
Conduct workshops, process walkthroughs, and stakeholder interviews.
Perform gap analysis between current processes and SAP IS-U capabilities.

2. SAP IS-U Billing Expertise

Work extensively on SAP IS-U Billing, Invoicing, and Billing Master Data.
Understand and support:
Rate determination & tariff structures
Billing schemas & variants
Meter reading integration
Billing exceptions and recalculations
Collaborate with SAP functional/technical teams for configuration and enhancements.

3. Process Improvement & Transformation

Analyze current-state (AS-IS) billing processes and design future-state (TO-BE) models.
Identify opportunities for:
Automation (RPA, AI-driven validation)
Billing accuracy improvement
Cycle time reduction
Support digital transformation initiatives (S/4HANA Utilities, CIS modernization, etc.).

4. Testing & Quality Assurance

Develop test strategy, test cases, and test scripts for billing scenarios.
Participate in:
SIT (System Integration Testing)
UAT (User Acceptance Testing)
Validate billing outputs, invoices, and calculations against expected results.
Support defect triage and resolution.

5. Data & Reporting

Analyze billing data for anomalies, revenue leakage, and exceptions.
Support revenue assurance and audit requirements.
Work with reporting tools (SAP BW/4HANA, Power BI, etc.) to track billing KPIs.

6. Regulatory & Compliance Support

Ensure billing solutions comply with utility regulatory requirements (e.g., AUC, FERC, PUC).
Support rate case implementations and tariff updates.
Maintain documentation for audit and compliance purposes.

7. Stakeholder Management

Act as liaison between:
Business teams (Billing Ops, Finance)
IT/SAP Delivery teams
Third-party vendors/system integrators
Provide regular updates to project leadership and SteerCo.

Required Skills & Experience

Core Skills

Strong experience in SAP IS-U Billing & Invoicing
Knowledge of utility business processes:
Electricity/Gas Water billing lifecycle
Meter-to-cash (M2C) processes
Experience with rate structures and tariff configuration
Proficiency in requirement gathering and documentation

Technical Skills

SAP IS-U modules:
Billing (IS-U-BI)
Invoicing (IS-U-IV)
Integration knowledge:
SAP CRM / CS
SAP S/4HANA Utilities (preferred)
Data tools:
SQL, Excel, Power BI (preferred)

Soft Skills

Strong analytical and problem-solving ability
Excellent stakeholder communication skills
Ability to work in cross-functional teams
Strong documentation and presentation skills

Preferred Qualifications

Experience in utility companies (Electric/Gas) such as ENMAX, PG&E, etc.
Exposure to S/4HANA Utilities transformation programs
Knowledge of AIOps / AI-driven billing validation (advantage)
Certification in SAP IS-U or Business Analysis (CBAP, CCBA)

Key Deliverables

Business Requirement Documents (BRD/FSD)
Process maps (AS-IS / TO-BE)
UAT/Test cases and results
Billing validation reports
Stakeholder presentations & status reports

Success Metrics

Reduction in billing defects and exceptions
Improvement in billing cycle efficiency
Accuracy of billing calculations
Timely delivery of project milestones
Stakeholder satisfaction

Experience Range

5–10+ years in Business Analysis
3–7 years specifically in SAP IS-U Billing

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More about this job

Responsibilities

Gather and document business requirements, analyze utility billing processes, and translate business needs into functional specifications and process designs. Support SAP IS-U billing and invoicing, testing, data analysis, regulatory compliance, and coordination between business, IT, vendors, and project leadership.

Requirements

Requires 5–10+ years of business analysis experience, including 3–7 years specifically in SAP IS-U Billing, with strong knowledge of utility billing and meter-to-cash processes. Candidates should have experience with requirements documentation, rate structures and tariffs, testing, and stakeholder communication; SAP S/4HANA Utilities, SQL, Excel, Power BI, and relevant certifications are preferred or advantageous.

Skills

SAP IS-U Billing
Invoicing
Business Analysis
Requirements Management
Utility Billing Processes
Meter-to-Cash
Rate Determination
Tariff Configuration
Process Improvement
Requirements Documentation
User Acceptance Testing
System Integration Testing
SQL
Excel
Power BI
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

SAP IS-U
SAP IS-U Billing
SAP IS-U Invoicing
SAP S/4HANA Utilities
SAP CRM
SAP CS
SAP BW/4HANA
SQL
Excel
Power BI
Functional Specification Document
User Stories
Acceptance Criteria
Meter-to-Cash
Rate Determination
Tariff Configuration
Billing Master Data
Meter Reading Integration
System Integration Testing
User Acceptance Testing
Revenue Assurance
Regulatory Compliance
Process Mapping
Business Analysis
AIOps
AI-Driven Billing Validation
CBAP
CCBA
RPA

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