Senior Appian Developer
- Toronto, ON, Canada
$65 to $70 CAD / hour · Contract
Applications open in a new tab.
Job details
- Pay
- $65 to $70 CAD / hour
- Job type
- Contract
- Apply by
- Posting language
- English
- Posted
Original job description
Pay Range: CAD 65-70/hr
Ensures stability and reliability of production systems by reviewing fixes, performing root cause analysis, and validating resolutions, while providing feedback during incident reviews.
Leads troubleshooting and resolution of complex production issues (L2/L3), ensuring timely restoration within SLAs.
Proactively monitors applications, identifies anomalies, and implements preventive measures to reduce incidents.
Drives problem management by addressing recurring issues through root cause fixes and automation.
Enhances system performance and resilience through targeted improvements and tuning.
Supports change and release activities to ensure smooth, low-risk deployments.
Collaborates with cross-functional teams to resolve issues effectively and maintain service continuity.
Maintains runbooks and documentation to improve support efficiency.
Drives automation to reduce manual effort and improve response times.
Mentors team members on support best practices and ensure compliance with security and governance standards while providing feedback to leadership on system health and risks.
More about this job
Responsibilities
Lead L2/L3 troubleshooting and resolution of complex production issues, perform root cause analysis, and restore services within SLAs. Improve system stability and resilience through monitoring, preventive fixes, automation, performance tuning, release support, documentation, and collaboration with cross-functional teams.
Requirements
The posting indicates a mid-senior level role focused on production support, incident and problem management, and maintaining reliable systems. It also expects the developer to mentor team members and follow security and governance standards; no specific education or years-of-experience requirements are stated.
Skills
- Production Support
- Root Cause Analysis
- Incident Management
- Troubleshooting
- Problem Management
- Application Monitoring
- Performance Tuning
- Change Management
- Release Management
- Automation
- Runbook Documentation
- Cross-Functional Collaboration
- Mentoring
- Security Compliance
- Governance
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Customer Service & Support
- Management & Leadership
Keywords
- Appian
- Production Systems
- Production Support
- L2/L3 Support
- Root Cause Analysis
- Incident Reviews
- Service-Level Agreements
- Application Monitoring
- Anomaly Detection
- Preventive Measures
- Problem Management
- Automation
- System Performance
- Performance Tuning
- System Resilience
- Change Management
- Release Management
- Service Continuity
- Runbooks
- Security Standards
- Governance
- System Health
- Risk Management