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LanceSoft, Inc.

Senior Business Analyst

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Senior Business Analyst

Work Location: Union Station East Wing, Toronto, ON (hybrid model of 2-3 days a week on site)

Duration: 24 months

Job Description:

The Business Analyst is expected to also competently handle various assigned initiatives and project work as may be required, provide a high level of service / engagement via stakeholder management and quality requirements and process documentation, as well as take part in other duties, as needed and assigned.

Mandatory Skills:

Bachelor Degree in Business Administration, IT or related discipline
10+ years of business consulting experience
7+ years of experience as a business, business systems and/or process analyst
Demonstrable and comprehensive understanding and experience with digital documentation services, and analysis based on information management concepts
Experience in dealing with complex business problems, identifying business/functional requirements and recommending how to best support them through processes and applications.
Experience in process analysis, design, and modelling in a complex environment; hands-on experience in developing process diagrams and documentation
Experience consolidating and validating requirements and designing solutions across diverse user groups
Major IT implementation experience and understanding how systems are affected by business process change and their impacts
Experience in assisting with and/or authoring RFI / RFP documentation
Excellent communicator, both verbal and written, possessing the ability to manage and influence stakeholders and to sell recommendations by stating advantages and value in business terms; demonstrable experience engaging with multiple stakeholders from different business and technical areas.

Other Skills

Extensive knowledge of business and systems development from methodology through RFP, analysis, design, development, implementation and production support
Experience as a BA on a large-scale digital transformation project, especially moving an organization from paper-based systems to electronic document management
Familiarity and understanding of human resources processes, especially in a large organization where multiple departments oversee different aspects of HR function
Experience implementing third-party (vendor) solutions and services; cloud-based experience an asset
Knowledge of municipal and provincial document retention by-laws / policies an asset
Familiarity and understanding of performance measurement and Key Performance Indicator (KPI) definition/analysis
Public and/or Transit experience an asset.

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More about this job

Responsibilities

Handle assigned initiatives and project work while providing high-quality stakeholder engagement and requirements and process documentation. Analyze complex business problems, consolidate requirements across diverse user groups, and recommend process and application solutions.

Requirements

Requires a bachelor’s degree in Business Administration, IT, or a related discipline, with 10+ years of business consulting experience and 7+ years as a business, business systems, or process analyst. Candidates should have experience with digital documentation and information management, complex process analysis and modeling, major IT implementations, requirements and solution design, and stakeholder engagement.

Skills

Business Analysis
Business Consulting
Business Systems Analysis
Process Analysis
Process Design
Process Modeling
Requirements Gathering
Requirements Validation
Stakeholder Management
Digital Documentation Services
Information Management
Digital Transformation
RFI/RFP Documentation
KPI Analysis
Third-Party Solution Implementation

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Business Consulting
Business Systems Analysis
Process Analysis
Process Design
Process Modeling
Process Diagrams
Requirements Gathering
Requirements Validation
Solution Design
Stakeholder Management
Digital Documentation Services
Information Management
Digital Transformation
Paper-Based Systems
IT Implementation
Systems Development
RFI
RFP
Vendor Solutions
Cloud-Based Services
Human Resources Processes
Document Retention Policies
Performance Measurement
Key Performance Indicators
Municipal Government
Provincial Government
Transit

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