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Added 7 mins ago
Bilingual Client & Account Analyst
Manulife
Montreal, QC
Full-time
…and self-motivated addition to our team who strives to meet Client and Customer Service expectations. An important part of the GRIP processing team, our Client Account Representatives are…
Added 21 mins ago
Contract SCM Analyst
NES Fircroft
Calgary, AB
Contract
Our client is looking for a detail-oriented and analytical Contract SCM Analyst to join their Supply Chain Management team in Calgary. In this role, you'll play a key part in supporting…
Added 36 mins ago
Payroll Analyst
Adecco
Milton, ON
$80,000 to $90,000 CAD / year
Full-time
Our client is seeking an experienced Payroll Analyst to manage end-to-end Canadian payroll processing while supporting payroll compliance, year-end activities, system improvements, and…
Added 36 mins ago
Senior Financial Analyst - Contract
The Mason Group - Strategic Search Partners
Toronto, ON
$85,000 to $90,000 CAD / year
Contract
With our client, we have an exciting opportunity for a Senior Financial Analyst to join a public sector organization on a 12-month contract. This role is ideal for a finance professional…
Added 1 hour ago
Financial Project Analyst
Fort McKay Group of Companies
Fort McMurray, AB
Under the direction of the Finance Manager Shared Services, the Project Analyst will be responsible for the overall financial project management of their assigned projects to ensure top…
Added 2 hours ago
Analyste des examens d’affaires /Business Review Analyst
World Financial Group (WFG)
Quebec, QC
Full-time
Initiate, review, track, and provide reporting for client and agent file reviews in adherence with department policies/procedures and regulatory requirements.
Added 2 hours ago
Senior Group Risk Analyst
TD
Toronto, ON
Full-time
…non-financial risk programs, driving consistency, governance, risk reporting, and program execution across the Bank while supporting the ongoing maturation of risk management practices and…
Added 2 hours ago
Senior Business Analyst, AML Problem Management, Global Sanctions & Screening, Global Compliance
Scotiabank
Toronto, ON
The Senior Business Analyst is accountable for the analysis, implementation, and ongoing functional support of the AML/ATF Enterprise Solutions Name Screening, Transaction Monitoring,…
Added 2 hours ago
Commercial Sales Analyst
Peoples Group
AB · Vancouver, BC · Toronto, ON · Calgary, AB
Full-time
The Commercial Mortgage Renewal Analyst is responsible for the end-to-end management of commercial mortgage loan renewals, with a primary focus on CMHC-insured lending and portfolio…
Added 2 hours ago
Analyst, Loans Accounting and Controls - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
Full-time
Reporting to the Associate Director, Loans Accounting and Controls, the Analyst will work with a team of individuals who are responsible for supporting the accounting, valuation and…
Added 2 hours ago
Analyst, Loans Accounting and Controls - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
Full-time
Reporting to the Associate Director, Loans Accounting and Controls, the Analyst will work with a team of individuals who are responsible for supporting the accounting, valuation and…
Added 3 hours ago
Analyste Financier
Aston Carter
Sainte-Anne-de-Bellevue, QC
$100,000 to $115,000 CAD / year
Full-time
Reporting to the Director of Shared Services Finance, the Financial Analyst will support the preparation of accurate and timely financial statements and corporate reporting packages. The…
Added 3 hours ago
Business Analyst - Payments
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$64 to $78 CAD / hour
Contract
Reporting to the Senior Manager, Payments Platform Capabilities, the successful candidate will play a critical role in the management and delivery of business analysis activities on…
Added 3 hours ago
Senior Business Analyst and Technology Project Lead
Citi
Mississauga, ON
Full-time
Citi is looking for a Senior Business Analyst & Technology Project Lead to serve as a critical bridge between business stakeholders and technology teams, translating complex business needs…
Added 3 hours ago
Operations Controls Fraud Analyst
Fidelity Canada
Toronto, ON
Full-time
The Fraud Analyst is a function of Operations Controls and Fraud Management as the 1st line of defense to prevent and manage fraud activity. Reporting directly to the Manager, Operations…
Added 3 hours ago
Regulatory Reporting Analyst
Aston Carter
Montreal, QC
$70 to $75 CAD / hour
Contract
Added 5 hours ago
Financial Crime Analyst
Aviso
Vancouver, BC
$80,000 to $85,000 CAD / year
Full-time
Reporting to the Manager AML Compliance, the Financial Crime Analyst is responsible for reviewing incidents of suspected fraud and AML risks against Aviso and its clients and ensure…
Added 6 hours ago
Senior Analyst Accountant
National Bank of Canada
Montreal, QC
Full-time
As a Senior Analyst in the Trust services team at National Bank Trust (NBT), you’ll be a tax expert working on estate and trust files. In this role, you’ll have a positive impact on the…
Added 7 hours ago
Renewable Energy Analyst (Remote Working)
Renewable Careers
Canada
Full-time
Carbon Accounting & Reporting: Assist in compiling and verifying Scope 1, 2, and 3 greenhouse gas (GHG) emissions inventories using enterprise sustainability software.
Added 7 hours ago
Marsh People and Investments - Investment Consulting Analyst Co-op - Toronto - Summer 2027
Mercer
Toronto, ON
Temporary · Other
Communicate with investment managers, record keepers and custodians to gather and/or clarify client-specific data for reporting
Added 10 hours ago
Financial Crime Analyst
Aviso
Toronto, ON
$80,000 to $85,000 CAD / year
Full-time
Reporting to the Manager AML Compliance, the Financial Crime Analyst is responsible for reviewing incidents of suspected fraud and AML risks against Aviso and its clients and ensure…
Added 16 hours ago
New Analyst Program
Clarity
Vancouver, BC
$65,000 to $85,000 CAD / year
Full-time
We're looking for exceptional new graduates and early career professionals to join Clarity as a New Analyst in June 2027. This is an opportunity to accelerate your career by working…
Added 16 hours ago
Intermediate Project Manager/Analyst
Affinity
Vancouver, BC
Contract
Our energy client is seeking a highly organized and delivery-focused Junior to Intermediate Project Manager / Analyst to support a growing portfolio of Infrastructure, Cybersecurity, and…
Added 17 hours ago
1800 Financial Analyst IV
Amyantek
Toronto, ON · Greater Toronto Area, Canada
Contract
…in-office each week with flexibility depending on their business, client and team…
Added 17 hours ago
Human Resources Information System Analyst
Infotree Global Solutions
Montreal, QC
Contract
As a key member of the HR Analytics & Insights team, the HRIS Analyst serves as a strategic partner to HR stakeholders and IT functions across Americas. This role is responsible for the…

Closed listing

LanceSoft, Inc.

System Analyst

Toronto, ON, Canada

Job type: Contract
Closing date: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

This opening has closed.

The original listing is kept below for reference.

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Original job description

Archived listing. The details below describe a past opening.

Enter Job Description...

Working under the supervision of the Manager, Digital Customer Experience, the Systems Analyst/ Developer will be responsible for supporting the planning, analysis, delivery, enhancement, and ongoing operation of Client's customer-facing digital platforms and services.
The resource will serve as a liaison between business stakeholders, technology teams, vendors, and project teams to ensure digital solutions align with Client's customer experience objectives and strategic goals.
The resource will participate in the full system development lifecycle including business analysis, requirements gathering, process improvement, testing, implementation, and production support of digital customer experience initiatives.

Skills and Certifications :

Mandatory Requirements-

University degree in Computer Science, Information Systems, Business Administration, or related discipline, or equivalent combination of education and experience.
Minimum 5 years of experience working as a Systems Analyst, Business Analyst, or Product Analyst supporting customer-facing digital platforms.
Minimum 5 years of experience working with .Net, Java, and REACT.
Experience with development and maintenance of CD/CI pipeline, such as Octopus and Azure DevOps.
Experience eliciting, documenting, and managing functional and non-functional business requirements.
Experience working with web, mobile, and digital customer platforms.
Experience facilitating stakeholder workshops, interviews, and requirements sessions.
Experience creating business process flows, user stories, use cases, process maps, and functional specifications.
Experience supporting Agile, Iterative, or Hybrid project delivery methodologies.
Experience coordinating testing activities including UAT, defect management, and release validation.
Strong analytical, problem-solving, communication, and stakeholder management skills.

Other Skills and Certifications-

Experience supporting customer experience (CX), digital transformation, or customer engagement initiatives.
Experience working with mobile applications, websites, self-service platforms, and digital communication channels.
Experience using Azure DevOps, Jira, Confluence, Microsoft DevOps tools, or similar platforms.
Experience with digital analytics platforms such as Google Analytics, Adobe Analytics, Power BI, or equivalent reporting tools.
Experience working with APIs, integrations, and enterprise applications.
Knowledge of accessibility standards including AODA and WCAG requirements.
Familiarity with customer journey mapping, service design, and user-centered design principles.
Public sector, municipal government, or transit industry experience is considered an asset.
Experience managing vendor relationships and coordinating third-party solution providers is an asset.
Certified Business Analysis Professional (CBAP), PMI-PBA, Scrum certification, or related certifications are assets.

Assignment Duties :

Collaborate with business stakeholders to understand operational needs and customer experience objectives.
Elicit, analyze, document, and validate business and system requirements.
Develop user stories, process flows, business requirements documents, functional specifications, and acceptance criteria.
Support the delivery of customer-facing digital products including websites, mobile applications, customer communication platforms, and self-service solutions.
Work closely with project managers, developers, architects, UX designers, vendors, and operational stakeholders throughout the project lifecycle.
Identify opportunities to improve customer experience, business processes, and operational efficiency.
Support system integrations, platform enhancements, and digital modernization initiatives.
Coordinate and facilitate testing activities, including system testing, integration testing, user acceptance testing, and production validation.
Track and manage issues, risks, dependencies, and change requests.
Support production issue investigation, troubleshooting, and resolution activities.
Develop and maintain project documentation in accordance with TTC standards.
Assist with release planning, deployment activities, and stakeholder communications.
Provide knowledge transfer and support continuous improvement activities across the Digital Customer Experience team.

About employer

More about this job

Responsibilities

Analyze and document business and system requirements for customer-facing digital platforms, and coordinate delivery with business stakeholders, technology teams, vendors, and project teams. Support testing, integrations, releases, production troubleshooting, documentation, and continuous improvement across digital customer experience initiatives.

Requirements

Requires a university degree in Computer Science, Information Systems, Business Administration, or a related discipline, or equivalent education and experience, plus at least five years in a systems, business, or product analyst role supporting customer-facing digital platforms. Candidates must have at least five years working with .NET, Java, and React, along with experience in CI/CD pipelines, requirements management, digital platforms, Agile delivery, and testing coordination.

Skills

Systems Analysis
Business Analysis
Requirements Gathering
Digital Platforms
.NET
Java
React
CI/CD Pipelines
Azure DevOps
Agile Methodologies
User Acceptance Testing
Stakeholder Management
API Integrations
Digital Analytics
Accessibility Standards
Customer Experience

Visa sponsorship

Not detected in the job text

Keywords

Systems Analyst
Business Analyst
Product Analyst
Customer Experience
Digital Transformation
Digital Platforms
.NET
Java
React
CI/CD
Octopus
Azure DevOps
Jira
Confluence
Agile
User Acceptance Testing
Defect Management
Google Analytics
Adobe Analytics
Power BI
APIs
Integrations
AODA
WCAG
Customer Journey Mapping
Service Design
User-Centered Design
CBAP
PMI-PBA
Scrum

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