Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Windows Server Administrator
The Citco Group Limited
Toronto, ON
Full-time
Armed with superior services, smart people, and strong technology, we tackle our customers’ complicated challenges by developing sophisticated solutions driven directly by their demands.…
Added 2 mins ago
General Manager
West Coast Seniors Housing Management Limited Partnership
Coquitlam, BC
$105,000 to $115,000 CAD / year
Full-time
to the Director, the General Manager (GM) is accountable for managing and
Added 16 mins ago
(CAN) Consumables Associate
Walmart Canada
Kelowna, BC
Full-time
Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added 16 mins ago
(CAN) Cashier
Walmart Canada
Belleville, ON
Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 16 mins ago
Partnerships Manager
Variety - the Children's Charity of BC
Burnaby, BC
Full-time
We are looking for a Partnerships Manager who is excited by the opportunity to cultivate
Added 16 mins ago
(CAN) Gérant de rayon, épicerie
Walmart Canada
Victoriaville, QC
Full-time
…merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic…
Added 16 mins ago
Cashier
Walmart Canada
AB · Edmonton, AB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 16 mins ago
FRONT END CHECKOUT TEAM ASSOCIATE
Walmart Canada
Calgary, AB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 16 mins ago
Student, US Tax Accountant (Summer 2027, 12 Months)
Oxford Properties Group
Toronto, ON
Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 16 mins ago
Student, Canadian Tax Accountant (Summer 2027, 12 Months)
Oxford Properties Group
Toronto, ON
Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 16 mins ago
FRONT END CHECKOUT TEAM ASSOCIATE
Walmart Canada
Calgary, AB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 16 mins ago
(CAN) Health and Beauty Team Associate
Walmart Canada
Belleville, ON
Full-time
Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added 16 mins ago
(CAN) Caissier
Walmart Canada
Montreal, QC
Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 16 mins ago
Cashier
Walmart Canada
London, ON
Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 17 mins ago
Energy Specialist
Dryden Fiber
Dryden, ON
Full-time
…maintenance and engineering team, operational team, technical services team, as well as support functions, such as procurement, IT, environment, and…
Added 17 mins ago
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
Full-time
Performs any other duties as advised by Manager
Added 17 mins ago
Unit Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, RN, RPN, and/or LPN, the Unit Assistant acts as a member of the health care team, assisting with patient care and providing…
Added 17 mins ago
Charge Cardiology Technologist - Non-Invasive Cardiac Testing (NICT)
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Diagnostic Services, Non Invasive Cardiac Testing, the Charge Cardiology Technologist, Non-Invasive Cardiac Testing (NICT) is responsible for…
Added 17 mins ago
General Duty Nurse (N2) - Ambulatory Care - Urology Clinic & Procedures
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 17 mins ago
RN/LPN/RPN - Provincial Travel Nurse Team
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager- Provincial Travel Nurse Team the Registered Nurse (RN), Licensed Practical Nurse (LPN), Registered Psychiatric Nurse (RPN) is responsible for…
Added 17 mins ago
Pharmacy Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 17 mins ago
Pharmacy Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a…
Added 17 mins ago
Medical Device Reprocessing (MDR) Tech 2
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager of Health Services and Supervisor, Medical Device Reprocessing (MDR), and while demonstrating a commitment to the Mission, Values and Management…
Added 17 mins ago
Senior Cardiology Technologist - NICT
Winnipeg Regional Health Authority
Winnipeg, MB
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 47 mins ago
Health, Safety & Environment Advisor
Black & McDonald Limited
Pickering, ON
Full-time
Black & McDonald’s Nuclear Services team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for…

LanceSoft, Inc.

System Analyst

Toronto, ON, Canada

Job type: Contract
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Enter Job Description...

Working under the supervision of the Manager, Digital Customer Experience, the Systems Analyst/ Developer will be responsible for supporting the planning, analysis, delivery, enhancement, and ongoing operation of Client's customer-facing digital platforms and services.
The resource will serve as a liaison between business stakeholders, technology teams, vendors, and project teams to ensure digital solutions align with Client's customer experience objectives and strategic goals.
The resource will participate in the full system development lifecycle including business analysis, requirements gathering, process improvement, testing, implementation, and production support of digital customer experience initiatives.

Skills and Certifications :

Mandatory Requirements-

University degree in Computer Science, Information Systems, Business Administration, or related discipline, or equivalent combination of education and experience.
Minimum 5 years of experience working as a Systems Analyst, Business Analyst, or Product Analyst supporting customer-facing digital platforms.
Minimum 5 years of experience working with .Net, Java, and REACT.
Experience with development and maintenance of CD/CI pipeline, such as Octopus and Azure DevOps.
Experience eliciting, documenting, and managing functional and non-functional business requirements.
Experience working with web, mobile, and digital customer platforms.
Experience facilitating stakeholder workshops, interviews, and requirements sessions.
Experience creating business process flows, user stories, use cases, process maps, and functional specifications.
Experience supporting Agile, Iterative, or Hybrid project delivery methodologies.
Experience coordinating testing activities including UAT, defect management, and release validation.
Strong analytical, problem-solving, communication, and stakeholder management skills.

Other Skills and Certifications-

Experience supporting customer experience (CX), digital transformation, or customer engagement initiatives.
Experience working with mobile applications, websites, self-service platforms, and digital communication channels.
Experience using Azure DevOps, Jira, Confluence, Microsoft DevOps tools, or similar platforms.
Experience with digital analytics platforms such as Google Analytics, Adobe Analytics, Power BI, or equivalent reporting tools.
Experience working with APIs, integrations, and enterprise applications.
Knowledge of accessibility standards including AODA and WCAG requirements.
Familiarity with customer journey mapping, service design, and user-centered design principles.
Public sector, municipal government, or transit industry experience is considered an asset.
Experience managing vendor relationships and coordinating third-party solution providers is an asset.
Certified Business Analysis Professional (CBAP), PMI-PBA, Scrum certification, or related certifications are assets.

Assignment Duties :

Collaborate with business stakeholders to understand operational needs and customer experience objectives.
Elicit, analyze, document, and validate business and system requirements.
Develop user stories, process flows, business requirements documents, functional specifications, and acceptance criteria.
Support the delivery of customer-facing digital products including websites, mobile applications, customer communication platforms, and self-service solutions.
Work closely with project managers, developers, architects, UX designers, vendors, and operational stakeholders throughout the project lifecycle.
Identify opportunities to improve customer experience, business processes, and operational efficiency.
Support system integrations, platform enhancements, and digital modernization initiatives.
Coordinate and facilitate testing activities, including system testing, integration testing, user acceptance testing, and production validation.
Track and manage issues, risks, dependencies, and change requests.
Support production issue investigation, troubleshooting, and resolution activities.
Develop and maintain project documentation in accordance with TTC standards.
Assist with release planning, deployment activities, and stakeholder communications.
Provide knowledge transfer and support continuous improvement activities across the Digital Customer Experience team.

Apply About employer

More about this job

Responsibilities

Analyze and document business and system requirements for customer-facing digital platforms, and coordinate delivery with business stakeholders, technology teams, vendors, and project teams. Support testing, integrations, releases, production troubleshooting, documentation, and continuous improvement across digital customer experience initiatives.

Requirements

Requires a university degree in Computer Science, Information Systems, Business Administration, or a related discipline, or equivalent education and experience, plus at least five years in a systems, business, or product analyst role supporting customer-facing digital platforms. Candidates must have at least five years working with .NET, Java, and React, along with experience in CI/CD pipelines, requirements management, digital platforms, Agile delivery, and testing coordination.

Skills

Systems Analysis
Business Analysis
Requirements Gathering
Digital Platforms
.NET
Java
React
CI/CD Pipelines
Azure DevOps
Agile Methodologies
User Acceptance Testing
Stakeholder Management
API Integrations
Digital Analytics
Accessibility Standards
Customer Experience

Visa sponsorship

Not detected in the job text

Keywords

Systems Analyst
Business Analyst
Product Analyst
Customer Experience
Digital Transformation
Digital Platforms
.NET
Java
React
CI/CD
Octopus
Azure DevOps
Jira
Confluence
Agile
User Acceptance Testing
Defect Management
Google Analytics
Adobe Analytics
Power BI
APIs
Integrations
AODA
WCAG
Customer Journey Mapping
Service Design
User-Centered Design
CBAP
PMI-PBA
Scrum

Report this job