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MF
Business Systems Analyst
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The Business Systems Analyst, Technology Risk is part of the First Line of Defence and supports effective delivery and continuous improvement of technology risk processes, systems, data,…
Added just now
TH
BUSINESS ANALYST (6 month contract)
The Home Depot
Canada
- Full-time
The Business Analyst is responsible for information gathering and documentation for website, mobile app and retail channel enhancements and maintenance. One of the key contacts for the Home…
Added just now
AC
Technical Analyst - New Capability Distribution
Air Canada
Toronto, ON
- Full-time
Provide support for the business analysis and technology/business integration efforts.
Added 1 min ago
NS
Software Development Agile Business Analyst
NHS Scotland
Mackenzie, BC
- Full-time
We are seeking an experienced agile business analyst to join our Software Development Scrum Teams. Candidates should have experience of working in a technical setting, be familiar will all…
Added 1 min ago
IG
ERP Business Analyst
Insight Global
Toronto, ON
- Contract
Insight Global is looking for a ERP Business Analyst to join a leading automotive engineering and design organization. The successful candidate will be responsible for solving…
Added 1 min ago
OC
Financial Reporting Analyst
Options Consulting Solutions
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
Financial Reporting Analyst/Insights Specialist – Fulltime - Hybrid
Added 1 min ago
PS
Data Analyst
Paladin Security Group Ltd
Burnaby, BC
- $70,000 to $90,000 CAD / year
- Full-time
Proven business analysis skills with the ability to understand business processes and translate user needs into technical solutions.
Added 1 min ago
R&
Data Analyst III
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled Data Analyst III to join our client in support of an existing vacancy.
Added 15 mins ago
SB
Sales Analyst
Sleeman Breweries Ltd.
Calgary, AB
- Full-time
The Sales Analyst supports the Sales team by delivering timely, data-driven insights that inform strategic decision-making. This role plays a critical part in analyzing performance,…
Added 15 mins ago
Programmer, Analyst and Web Developer
Victoria University
Toronto, ON
Position Title: Programmer, Analyst and Web Developer
Added 15 mins ago
WC
Inventory Analyst
White Cap
Vaughan, ON
- Full-time
Monitors exception reports and daily analytics for aged inventory business metrics. Reviews and reports time sensitive exposure to the field in order to move product prior to expiration.
Added 15 mins ago
MS
Senior Analyst, Real Estate Investments
Make Space
New Westminster, BC
- Full-time
The Senior Analyst, Real Estate Investments sits in our Business Intelligence team and owns the models that drive our biggest decisions: which funds we launch, which facilities we buy,…
Added 15 mins ago
UO
Business Solutions Analyst (Shopify)
University of Alberta
Edmonton, AB
- Full-time
The Business Solutions Analyst (BSA) for Shopify supports and enhances the University of Alberta’s enterprise e-commerce ecosystem, which generates over $8 million annually. Reporting to…
Added 15 mins ago
SF
Loss Prevention Analyst
Soul Foods Group
BC · British Columbia, Canada
- $68,000 to $75,000 CAD / year
- Full-time
The Loss Prevention Analyst plays a critical role in protecting company assets, supporting operational integrity, and ensuring a strong financial control environment across all Canadian…
Added 16 mins ago
D-
Analyste d'Affaires TI Senior (contrat 36+ mois)
DELAN - IT Talent Solutions
Montreal, QC
- Contract
We are currently looking for a Senior IT Business Analyst for a 36-month contract with the possibility of being renewed.
Added 30 mins ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
We are looking for a Senior Business Systems Analyst who can bridge business needs and technology solutions while bringing strong systems-analysis capability, technical curiosity, and…
Added 30 mins ago
KH
Accounting Analyst
Kicking Horse Coffee
Invermere, BC
- $58,000 to $70,000 CAD / year
You'll partner with departments across the business to provide reporting and insights, support accounting operations, and identify opportunities to improve systems and workflows. You'll be…
Added 30 mins ago
CO
Executive Assistant
City of Belleville
Belleville, ON
- $83,128.45 to $98,961.48 CAD / year
- Full-time
Added 30 mins ago
B
Client Transformation Analyst (Hybrid)
Broadridge
Toronto, ON
- Full-time
Working with the Head of Client Transformation Canada, and colleagues across sales, business development, account management, product management, development, and delivery, the Analyst…
Added 31 mins ago
R
Senior Business Analyst – ServiceNow Platform & CoE
Resonaite
Ottawa, ON
- Contract
Our client is seeking a contract-based Senior Business Analyst to support a ServiceNow platform assessment and Center of Excellence (CoE) roadmap, documenting the current and future state…
Added 31 mins ago
SC
Senior Business Analyst
SiriusXM Canada
Toronto, ON
- Full-time
The Senior Business Analyst is responsible for investigating and analyzing customer and marketing data to diagnose and resolve operational or data issues. This role ensures data integrity…
Added 31 mins ago
CM
Junior Analyst, Clean Fuel Regulations & Data (Toronto)
ClearBlue Markets
Toronto, ON
- Full-time
We are looking for a motivated, detail-oriented Junior Analyst to join our team, focusing on Canada's Clean Fuel Regulations (CFR), data analytics, and our proprietary project optimization…
Added 45 mins ago
Enrolment Information Analyst
NorQuest College
Edmonton, AB
Working closely with the Office of the Registrar, Enterprise Business Solutions, Business Intelligence, Information, Risk & Compliance, and other enrolment-data stakeholders, the Enrolment…
Added 45 mins ago
TR
Senior Financial Analyst, Financial Reporting
Torex Resources Inc
Toronto, ON
- Full-time
Working closely with corporate and site accounting teams, the Senior Financial Analyst will support external audits, address technical accounting matters, and provide financial analysis to…
Added 46 mins ago
DI
Business System Analyst( Payroll)
Dawn InfoTek
Toronto, ON
- Contract
NOTE: This is not a true BSA role. It is a hybrid of Payroll Manager, Payroll SME, and Business Analyst responsibilities, with a strong focus on payroll operations, year-end processing,…

Lane Four

Business Systems Analyst

Toronto, ON, Canada

Salary: $115,000 - $140,000 · Contract

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Job details

Pay: Salary: $115,000 - $140,000
Job type: Contract
Apply by: May 5, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Lane Four is growing! We hope you will consider joining our amazing team of heroes!

We offer exciting career paths, flexible work arrangements, professional development, and competitive total rewards.

A Lane Four Team Member embodies…

WHO we are through the cornerstones of our Company Culture

Be Real
Be Human
Be Curious
Own It and Do Good Work

WHAT we believe - The following principles guide our decision making and every move we make

Empowerment
Mentorship
Accountability
Authenticity

How We Have Helped

Lane Four offers a comprehensive suite of Management Consulting and Revenue Operations services, providing a tailored approach to help fast-growing businesses achieve their unique goals. We deliver both strategic insights and actionable plans to drive success across critical revenue operations at scale, leveraging our expertise in Salesforce and HubSpot. As we grow our client base, we’re also expanding our consulting, development, and go-to-market teams to better serve their needs.

We are known for delivery solutions that allow for high-growth SaaS companies to optimize critical sales operations processes at scale through our Salesforce and HubSpot consulting services.

We earned the 23rd spot out of the Top 100 GPTW Best Workplace in Canada (with 100 or less employees) and are also certified by Great Place to Work® Canada and were recognized as one of the Best Workplaces in Technology for 2026/2027!

Lane Four was also proud to announce our #113 ranking on the 2025 Report on Business list of Canada’s Top Growing Companies, along with a No. 139 ranking within the Consulting category.

The Opportunity

The Business Systems Analyst (BSA) is responsible for bridging the gap between client business needs and technical solution delivery within the Salesforce ecosystem. Operating within a consulting environment, the BSA leads discovery, defines requirements, and supports the design of scalable, outcome-driven solutions. This role emphasizes a consultative approach, ensuring that client requests are fully understood, challenged where appropriate, and aligned to long-term business value.

What you'll be responsible for:

1. Discovery & Business Analysis

Facilitate client workshops and stakeholder interviews to gather and clarify business requirements
Analyze current-state processes and identify gaps, inefficiencies, and opportunities for improvement
Elicit underlying business objectives and translate requests into clearly defined problem statements
Apply a consultative mindset to move beyond stated requirements and uncover root causes

2. Requirements Management

Document detailed functional and non-functional requirements (user stories, process flows, use cases, acceptance criteria)
Maintain and prioritize the product backlog in alignment with project goals and scope
Ensure traceability between business needs, requirements, and delivered solutions
Continuously refine requirements based on stakeholder feedback and evolving project needs

3. Solution Design Support

Collaborate with Solution Architects and technical teams to design Salesforce-based solutions
Evaluate multiple solution approaches, considering scalability, maintainability, and platform best practices
Contribute to system design artifacts, including process diagrams, data models, and solution documentation
Ensure alignment between business requirements and technical implementation

4. Delivery & Validation

Support Agile delivery processes, including sprint planning, backlog grooming, and daily collaboration with delivery teams
Validate completed work against acceptance criteria and business expectations
Coordinate and support User Acceptance Testing (UAT), including test planning and defect management
Ensure delivered solutions meet defined business outcomes and quality standards

5. Stakeholder Management

Act as a primary point of contact for business stakeholders throughout the project lifecycle
Communicate complex technical concepts in a clear, business-friendly manner
Build trust with clients by providing informed recommendations and guidance
Manage stakeholder expectations, scope, and priorities in alignment with project constraints

6. Continuous Improvement & Advisory

Identify opportunities to improve client processes, systems, and overall solution effectiveness
Proactively recommend enhancements and alternative approaches to maximize business value
Contribute to internal best practices, methodologies, and knowledge sharing
Stay informed on Salesforce platform capabilities and industry trends

What you'll bring:

Consultative Thinking

Ability to challenge assumptions and reframe problems constructively
Focus on outcomes rather than task execution
Strong curiosity and ability to uncover the “why” behind requests

Analytical Skills

Strong problem-solving and critical thinking capabilities
Ability to assess trade-offs and recommend optimal solutions
Skilled in process analysis and systems thinking

Communication

Effective verbal and written communication skills
Ability to facilitate discussions across both business and technical audiences
Strong documentation and presentation capabilities

Collaboration

Works effectively in cross-functional delivery teams
Builds strong relationships with clients and internal stakeholders
Adapts to dynamic project environments and shifting priorities

Success Measures

Quality and clarity of documented requirements
Alignment of delivered solutions to business outcomes
Stakeholder satisfaction and trust
Reduction in rework and requirement-related defects
Ability to influence clients toward scalable, best-practice solutions

Nice to Have

MBA
Salesforce certifications (e.g., Administrator, Business Analyst, Platform App Builder)
Experience with Sales Cloud, Service Cloud, or Experience Cloud
Background in consulting or client-facing roles

What we offer:

Small team of people who get along and help each other succeed
Flexible Work Arrangements (Hybrid)
Our beautiful office is located in downtown Toronto featuring an open work space, catered lunches twice per week, freshly made snacks, as well as an external snack service
Relationship-driven company with a strong and diverse customer base
Benefits: Group Benefits and Health Spending & Wellness Account
RRSP Matching Program
Ongoing support of learning initiatives, professional development activities, and career path guidance
Competitive total rewards

Salary: $115,000 - $140,000

Apply About employer

More about this job

Responsibilities

Lead client discovery and translate business needs into clear, prioritized requirements for scalable Salesforce solutions. Collaborate with architects and delivery teams on solution design, Agile delivery, testing, stakeholder communication, and continuous improvement.

Requirements

The role calls for consultative problem-solving, strong analytical and process-analysis skills, and the ability to communicate and document requirements for business and technical audiences. Candidates should collaborate effectively with clients and cross-functional teams; an MBA, Salesforce certifications, Salesforce cloud experience, and consulting experience are listed as nice to have.

Skills

Business Analysis
Requirements Elicitation
Requirements Management
Salesforce
Process Analysis
Solution Design
Agile Delivery
Backlog Management
User Acceptance Testing
Stakeholder Management
Consultative Thinking
Critical Thinking
Systems Thinking
Communication
Documentation

Benefits

Group Benefits
Health Spending Account
Wellness Account
RRSP Matching Program
Professional Development
Flexible Work Arrangements
Catered Lunches
Snacks

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
HubSpot
Business Systems Analysis
Business Requirements
Functional Requirements
Non-Functional Requirements
User Stories
Process Flows
Use Cases
Acceptance Criteria
Product Backlog
Solution Architecture
Solution Design
Process Diagrams
Data Models
Agile
Sprint Planning
Backlog Grooming
User Acceptance Testing
Defect Management
Sales Cloud
Service Cloud
Experience Cloud
Salesforce Administrator
Salesforce Business Analyst
Platform App Builder
Management Consulting
Revenue Operations
Stakeholder Management
Process Improvement

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