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Added 11 mins ago
M
Information Protection Senior Analyst
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a Information Protection Senior Analyst to help safeguard enterprise data assets across Microsoft 365 and cloud environments. This role will lead the design,…
Added 11 mins ago
KH
Accounting Analyst
Kicking Horse Coffee
Invermere, BC
- $58,000 to $70,000 CAD / year
You'll partner with departments across the business to provide reporting and insights, support accounting operations, and identify opportunities to improve systems and workflows. You'll be…
Added 26 mins ago
Enrolment Information Analyst
NorQuest College
Edmonton, AB
The Enrolment Information Analyst applies enrolment subject-matter expertise to strengthen the reliability, consistency, and use of institutional enrolment data. Reporting to the Manager of…
Added 27 mins ago
DI
Business System Analyst( Payroll)
Dawn InfoTek
Toronto, ON
- Contract
We are currently seeking a Junior BSA( Payroll Analyst) to join our dynamic team and support one of our major banking clients.
Added 27 mins ago
ZI
Senior Financial Analyst
ZenaTech Inc.
Toronto, ON
- Full-time
The Senior Analyst, Job Costing & Margin is responsible for making profitability visible at the point where it is created or lost: the individual job. This role serves as the organization's…
Added 41 mins ago
Bilingual Senior Analyst, Operational Policies and Programs
CMHC - SCHL
Calgary, AB · Vancouver, BC · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
Join the Analytics & Strategic Insights team, in the Senior Analyst, Operational Policies and Programs position. In this role, you will turn data, research and business information into…
Added 56 mins ago
Senior Associate, Finance & Strategy - Drive
DoorDash Canada
Toronto, ON
…prepare materials for business reviews, and provide financial insights and recommendations to business leadership. Another important aspect of the role will be improving financial models,…
Added 56 mins ago
Senior Business Process Analyst
iGaming Ontario
Toronto, ON
iGaming Ontario is hiring a Senior Business Process Analyst. Reporting to the Senior Manager, Program Delivery, the successful candidate will play a key role in advancing large-scale…
Added 56 mins ago
LF
Business Systems Analyst
Lane Four
Toronto, ON
- Contract
…businesses achieve their unique goals. We deliver both strategic insights and actionable plans to drive success across critical revenue operations at scale, leveraging our expertise in…
Added 56 mins ago
GT
Data Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $44 to $53 CAD / hour
- Contract
The Data Analyst III will design and deliver end-to-end analytics solutions combining data science, advanced analytics, and business intelligence. This role applies statistical analysis,…
Added 56 mins ago
RA
Financial Analyst
Rack Attack
Vancouver, BC
- $70,000 to $85,000 CAD / year
- Full-time
Leverage data from financial and operational systems to generate meaningful business insights.
Added 1 hour ago
J
Research Analyst
JLL
Calgary, AB
- Full-time
JLL is seeking a Research Analyst to join our team in downtown Calgary. In this role, you will support the local Office Leasing team and contribute to the success of JLL's National Research…
Added 1 hour ago
M
Sr Sales Analyst - Walmart
Mattel
Mississauga, ON
- Full-time
Data-Driven Insights: Analyze Walmart POS, inventory, sales and promotional performance to develop accurate monthly flow patterns, considering seasonality, promotions, distribution changes,…
Added 1 hour ago
SG
Summer intern, Financial Risk Analytics Product
S&P Global
Toronto, ON
- Full-time
…insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with…
Added 1 hour ago
T
Senior Business Systems Analyst, AI-Enabled Enterprise Solutions
TD
Toronto, ON
- Full-time
Use operational data, telemetry, customer feedback, and product insights to inform analysis, evaluate solution options, and support prioritization.
Added 1 hour ago
B
Quantitative Analyst, Summer 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · FCP
- Full-time
…mine and analyze large sets of structured and unstructured data to obtain insights. Designs and constructs new processes for modeling data. Develops predictive models and leverages big data…
Added 2 hours ago
A
Contract & Contingent Workforce Analyst
Adecco
Calgary, AB
- $55 to $70 CAD / hour
- Full-time
Using Excel, SharePoint and Power BI, the Analyst maintains accurate contractor workforce information, supports workforce planning and reporting, identifies and resolves data discrepancies,…
Added 2 hours ago
E
Associate, Intelligence (Power & Energy) - 26-209D
Enverus
Calgary, AB
- Full-time
…managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean,…
Added 2 hours ago
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Senior Financial Analyst, R&D
Hexagon
Calgary, AB
- Full-time
…Autonomous Solutions division is looking for a Senior Financial Analyst to serve as the finance partner to our R&D…
Added 2 hours ago
SG
Summer intern, Financial Risk Analytics Product
S&P Global
Toronto, ON
- Full-time
…insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with…
Added 2 hours ago
CS
Customer Service Analyst
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
The Customer Service Analyst is a key member of the Customer Service and Supply Chain Teams, serving as the single point-of-contact for distributors and driving excellence in order…
Added 2 hours ago
PV
Data Analyst
Pet Valu
Markham, ON
- Full-time
The Data Analyst, Transportation is responsible for supporting initiatives to improve transportation efficiency. This role is primarily focused on inbound transportation activities within…
Added 2 hours ago
T
Modelling/Forecasting Analyst
TD
Toronto, ON
- Full-time
Analytics, Insights, & Artificial Intelligence
Added 2 hours ago
T
Product Owner - TDI Public Site
TD
Saint John, NB · Halifax, NS · Markham, ON · Toronto, ON · Laval, QC · Montreal, QC
- Full-time
Leverage data, customer insights and website best practices to continuously optimize content and digital experiences, guiding customers toward key business priorities while supporting their…
Added 3 hours ago
T
Modelling/Forecasting Analyst
TD
Toronto, ON
- Full-time
Analytics, Insights, & Artificial Intelligence

Lane Four

Business Systems Analyst

Toronto, ON, Canada

Salary: $115,000 - $140,000 · Contract

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Job details

Pay: Salary: $115,000 - $140,000
Job type: Contract
Apply by: May 5, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Lane Four is growing! We hope you will consider joining our amazing team of heroes!

We offer exciting career paths, flexible work arrangements, professional development, and competitive total rewards.

A Lane Four Team Member embodies…

WHO we are through the cornerstones of our Company Culture

Be Real
Be Human
Be Curious
Own It and Do Good Work

WHAT we believe - The following principles guide our decision making and every move we make

Empowerment
Mentorship
Accountability
Authenticity

How We Have Helped

Lane Four offers a comprehensive suite of Management Consulting and Revenue Operations services, providing a tailored approach to help fast-growing businesses achieve their unique goals. We deliver both strategic insights and actionable plans to drive success across critical revenue operations at scale, leveraging our expertise in Salesforce and HubSpot. As we grow our client base, we’re also expanding our consulting, development, and go-to-market teams to better serve their needs.

We are known for delivery solutions that allow for high-growth SaaS companies to optimize critical sales operations processes at scale through our Salesforce and HubSpot consulting services.

We earned the 23rd spot out of the Top 100 GPTW Best Workplace in Canada (with 100 or less employees) and are also certified by Great Place to Work® Canada and were recognized as one of the Best Workplaces in Technology for 2026/2027!

Lane Four was also proud to announce our #113 ranking on the 2025 Report on Business list of Canada’s Top Growing Companies, along with a No. 139 ranking within the Consulting category.

The Opportunity

The Business Systems Analyst (BSA) is responsible for bridging the gap between client business needs and technical solution delivery within the Salesforce ecosystem. Operating within a consulting environment, the BSA leads discovery, defines requirements, and supports the design of scalable, outcome-driven solutions. This role emphasizes a consultative approach, ensuring that client requests are fully understood, challenged where appropriate, and aligned to long-term business value.

What you'll be responsible for:

1. Discovery & Business Analysis

Facilitate client workshops and stakeholder interviews to gather and clarify business requirements
Analyze current-state processes and identify gaps, inefficiencies, and opportunities for improvement
Elicit underlying business objectives and translate requests into clearly defined problem statements
Apply a consultative mindset to move beyond stated requirements and uncover root causes

2. Requirements Management

Document detailed functional and non-functional requirements (user stories, process flows, use cases, acceptance criteria)
Maintain and prioritize the product backlog in alignment with project goals and scope
Ensure traceability between business needs, requirements, and delivered solutions
Continuously refine requirements based on stakeholder feedback and evolving project needs

3. Solution Design Support

Collaborate with Solution Architects and technical teams to design Salesforce-based solutions
Evaluate multiple solution approaches, considering scalability, maintainability, and platform best practices
Contribute to system design artifacts, including process diagrams, data models, and solution documentation
Ensure alignment between business requirements and technical implementation

4. Delivery & Validation

Support Agile delivery processes, including sprint planning, backlog grooming, and daily collaboration with delivery teams
Validate completed work against acceptance criteria and business expectations
Coordinate and support User Acceptance Testing (UAT), including test planning and defect management
Ensure delivered solutions meet defined business outcomes and quality standards

5. Stakeholder Management

Act as a primary point of contact for business stakeholders throughout the project lifecycle
Communicate complex technical concepts in a clear, business-friendly manner
Build trust with clients by providing informed recommendations and guidance
Manage stakeholder expectations, scope, and priorities in alignment with project constraints

6. Continuous Improvement & Advisory

Identify opportunities to improve client processes, systems, and overall solution effectiveness
Proactively recommend enhancements and alternative approaches to maximize business value
Contribute to internal best practices, methodologies, and knowledge sharing
Stay informed on Salesforce platform capabilities and industry trends

What you'll bring:

Consultative Thinking

Ability to challenge assumptions and reframe problems constructively
Focus on outcomes rather than task execution
Strong curiosity and ability to uncover the “why” behind requests

Analytical Skills

Strong problem-solving and critical thinking capabilities
Ability to assess trade-offs and recommend optimal solutions
Skilled in process analysis and systems thinking

Communication

Effective verbal and written communication skills
Ability to facilitate discussions across both business and technical audiences
Strong documentation and presentation capabilities

Collaboration

Works effectively in cross-functional delivery teams
Builds strong relationships with clients and internal stakeholders
Adapts to dynamic project environments and shifting priorities

Success Measures

Quality and clarity of documented requirements
Alignment of delivered solutions to business outcomes
Stakeholder satisfaction and trust
Reduction in rework and requirement-related defects
Ability to influence clients toward scalable, best-practice solutions

Nice to Have

MBA
Salesforce certifications (e.g., Administrator, Business Analyst, Platform App Builder)
Experience with Sales Cloud, Service Cloud, or Experience Cloud
Background in consulting or client-facing roles

What we offer:

Small team of people who get along and help each other succeed
Flexible Work Arrangements (Hybrid)
Our beautiful office is located in downtown Toronto featuring an open work space, catered lunches twice per week, freshly made snacks, as well as an external snack service
Relationship-driven company with a strong and diverse customer base
Benefits: Group Benefits and Health Spending & Wellness Account
RRSP Matching Program
Ongoing support of learning initiatives, professional development activities, and career path guidance
Competitive total rewards

Salary: $115,000 - $140,000

Apply About employer

More about this job

Responsibilities

Lead client discovery and translate business needs into clear, prioritized requirements for scalable Salesforce solutions. Collaborate with architects and delivery teams on solution design, Agile delivery, testing, stakeholder communication, and continuous improvement.

Requirements

The role calls for consultative problem-solving, strong analytical and process-analysis skills, and the ability to communicate and document requirements for business and technical audiences. Candidates should collaborate effectively with clients and cross-functional teams; an MBA, Salesforce certifications, Salesforce cloud experience, and consulting experience are listed as nice to have.

Skills

Business Analysis
Requirements Elicitation
Requirements Management
Salesforce
Process Analysis
Solution Design
Agile Delivery
Backlog Management
User Acceptance Testing
Stakeholder Management
Consultative Thinking
Critical Thinking
Systems Thinking
Communication
Documentation

Benefits

Group Benefits
Health Spending Account
Wellness Account
RRSP Matching Program
Professional Development
Flexible Work Arrangements
Catered Lunches
Snacks

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
HubSpot
Business Systems Analysis
Business Requirements
Functional Requirements
Non-Functional Requirements
User Stories
Process Flows
Use Cases
Acceptance Criteria
Product Backlog
Solution Architecture
Solution Design
Process Diagrams
Data Models
Agile
Sprint Planning
Backlog Grooming
User Acceptance Testing
Defect Management
Sales Cloud
Service Cloud
Experience Cloud
Salesforce Administrator
Salesforce Business Analyst
Platform App Builder
Management Consulting
Revenue Operations
Stakeholder Management
Process Improvement

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