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Added 1 month ago
SH
Quality Assurance Analyst
SE Health
Markham, ON
- Contract
As a Quality Assurance Analyst, you will participate in the planning, preparation, and execution of testing for in-house applications, integrations, and vendor/SaaS solutions. The role will…
Added 3 months ago
K
Senior Business Analyst
Klick
Toronto, Ontario
- Full-time
The Business Analyst, Omnichannel Enablement supports data-driven healthcare marketing initiatives by translating client and stakeholder needs into clear requirements, solution plans, and…
Added 1 month ago
F
Senior QA Analyst
Financeit
Toronto, ON
- $95,000 to $105,000 CAD / year
- Full-time
We are looking for a Senior QA Analyst to join our testing team! You'll get to work on an amazing team, collaborating closely with Developers, Designers & Product Managers. With a mix of…
Added 1 month ago
R&
Senior Actuarial Analyst, Property & Casualty
Robertson & Company Ltd.
Toronto, ON
- Full-time
We use AI technology as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.
Added 1 month ago
FH
Analyst, OH&S Systems & Services
Fraser Health
Surrey, BC
- Full-time
Reporting to a Leader, within the People Health, Well-being & Safety portfolio, the Analyst, OH&S Systems and Services, provides support to the Client Partner, Project Lead and Leader in…
Added 1 month ago
R
Risk Analyst (Onboarding)
Relay
Remote, Canada
- Full-time
- Remote
Review and decision new business applications end-to-end: compliance checks, KYC/KYB, document verification, and fraud review
Added 6 months ago
B
Development Technical Lead
BCGEU
Burnaby, British Columbia
- Full-time
You’ll lead a small development team that builds and maintains external tools used by union members and internal systems BCGEU staff rely on every day – from business applications to…
Added 3 months ago
LG
Application Support Analyst
LaPrairie Group
Alberta · Calgary, Alberta
- Full-time
In this role, you will ensure our core business applications are reliable and easy to use. Beyond daily troubleshooting, you’ll work to improve system workflows, enhance our data reporting,…
Added 1 month ago
OS
Senior Associate, Analytics Solutions - Technology Services Group
Optimus SBR
Toronto, ON
- Full-time
…innovation, and growth. The Senior Associate role within our Technology Services Group is an exciting, transformative opportunity to lead meaningful projects across diverse industries,…
Added 1 month ago
Actuarial Analyst (Pricing)
Munich Re
Toronto, ON
…specialty insurer and provider of inspection, engineering and technology services that set the standard for excellence in the market. Our constantly evolving offerings lead the market in…
Added 1 month ago
MO
Quality Assurance Analyst
Meridian OneCap Credit Corp.
Toronto, ON
- $52,000 to $78,000 CAD / year
- Full-time
At Meridian OneCap, you'll be part of a collaborative and innovative technology team that is transforming how we deliver digital solutions across the organization. As a Quality Assurance…
Added 1 month ago
FC
Risk Systems Analyst
Fidelity Canada
Calgary, AB · Toronto, ON · Montreal, QC
- Full-time
…and a strategic problem solver, enabling Fidelity Canada’s Technology Risk functions through the effective use of RSA Archer. This role applies structured analytical thinking, systems…
Added 1 month ago
A
Senior Analyst, GenAI Marketing (Bangkok Based, Relocation Provided)
Agoda
Vancouver, BC
- Full-time
We are looking for a hands-on analyst and product builder who can operate at the intersection of Marketing, data, product development and generative AI.
Added 1 month ago
A
Senior Analyst, GenAI Marketing (Bangkok Based, Relocation Provided)
Agoda
Montreal, QC
- Full-time
We are looking for a hands-on analyst and product builder who can operate at the intersection of Marketing, data, product development and generative AI.
Added 1 month ago
A
Senior Analyst, GenAI Marketing (Bangkok Based, Relocation Provided)
Agoda
Toronto, ON
- Full-time
We are looking for a hands-on analyst and product builder who can operate at the intersection of Marketing, data, product development and generative AI.
Added 1 month ago
F
Senior QA Analyst
Financeit
Remote, Canada
- Full-time
- Remote
We are looking for a Senior QA Analyst to join our testing team! You’ll get to work on an amazing team, collaborating closely with Developers, Designers & Product Managers. With a mix of…
Added 1 month ago
C
Java Applications Development Lead, Vice President
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Lead Analyst is a senior-level position within the Markets Treasury Technology team, specifically focusing on the Money Markets domain. This role is…
Added 1 month ago
Data Governance and Analytics Analyst
Government of Alberta
Edmonton, AB
…outcomes across the Ministry. As a Data Governance and Analytics Analyst, you will lead complex analytics, research, and reporting initiatives that transform data into meaningful insights…
Added 2 months ago
Scaled Customer Success Lead
ContactMonkey
Toronto, ON
…customer relationships at scale? As our Scaled Customer Success Lead, you won't just drive retention and GDR at the segment level. You’ll develop a deep understanding of the customer…
Added 1 month ago
Q
Technical Program Manager
Quantiphi
Canada
- Full-time
While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on…
Added 1 month ago
Technical Specialist
Government of Alberta
Edmonton, AB
As a Technical Specialist on the Forms and Technical Services Team, you will be responsible for maintaining existing applications and implementing new systems that support key digital…
Added 1 month ago
Sales Finance & Planning Manager
Ferrero
Toronto, ON · North York, ON
We have a current opening for a Sales Finance & Planning Manager and are actively reviewing applications.
Added 1 month ago
M
Senior Business Analyst (16 months temp role)
Metrolinx
Canada
- Full-time
In partnership with business leaders, develops strategies for the application of technology; leads or participates in the development of business cases
Added 1 month ago
DC
Business Analyst
Det'on Cho Corp
NT
- $90,000 to $120,000 CAD / year
- Full-time
The Business Analyst defines and documents business and system requirements, analyzes existing processes, and recommends technology and process solutions that improve operational efficiency…
Added 1 month ago
F
Senior Security Operations Analyst, Detection & Response
Financeit
Remote, Canada
- Full-time
- Remote
Reporting to the Vice President of Information Technology as the first hire on our Security Operations Centre (SOC) team, you will be responsible for threat detection, investigation and…

LaPrairie Group

Application Support Analyst

AB, Canada
Calgary, AB, T2P 1N8, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Jul 13, 2026

Original job description

LaPrairie Group of Companies is a family-owned, diverse group of construction companies that have been in business for over 40 years in Western Canada. We are one of Canada’s largest independently owned mobile-crane companies, experts in oilfield trucking, heavy-hauling and picker truck services, specialists in proppant mining and production, and a major road construction and maintenance contractor.

We are accelerating our digital transformation efforts and seeking and are seeking a motivated, analytical, and customer-focused Application Support Analyst to join our IT team, in downtown Calgary. This role will help improve the way our business systems, data, and processes work together - supporting our commitment to efficiency, modernization, and growth.

Role Overview

In this role, you will ensure our core business applications are reliable and easy to use. Beyond daily troubleshooting, you’ll work to improve system workflows, enhance our data reporting, and help lead the transition toward a more modern application landscape.

Key Responsibilities

Manage the day-to-day health and user support for all internal business applications.
Act as the technical expert for complex issues, leveraging logs and database queries to resolve problems quickly.
Identify and fix the root cause of recurring problems to prevent future occurrences.
Work with the IT Infrastructure team to keep our main systems efficient and reliable.
Ensure support processes are consistent, documented, and easy to replicate.
Support business reporting needs using SQL, Excel, or BI tools.
Manage the data lifecycle, including cleaning up and moving old data during system upgrades.
Handle data validation, corrections, and regular integrity checks to keep information accurate.
Maintain clear standards for how data is handled and governed across the company.
Act as the bridge between business units and tech teams to ensure software meets actual work goals.
Work closely with Finance, Operations, and Field teams to understand and improve their workflows.
Translate business needs into clear technical requirements for developers.
Assist with software testing (UAT), user training, and creating simple how-to guides and SOPs.
Lead efforts to automate manual tasks and improve overall system efficiency.

Qualifications & Skills

Diploma or Degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent experience.
3 – 6 years of experience in application support or IT support roles.
2 - 4 years of proven experience supporting ERP or operational systems.
Excellent problem-solving, trouble shooting and analytical skills with strong attention to detail.
Proficiency in writing complex SQL queries for data extraction, transformation, and troubleshooting.
Familiarity with business intelligence tools such as Power BI, Tableau, or similar platforms.
Strong understanding of business process improvement and system optimization.
Experience in documenting business and technical requirements, user guides, and training materials.
Ability to communicate clearly and effectively with both technical and non-technical users.
Familiarity with the Software Development Life Cycle and Agile methodologies.
Basic understanding of APIs and web services (REST/SOAP) to troubleshoot data flow between integrated systems.
Self-driven, organized, and capable of managing multiple priorities.
Actively seeks out opportunities to learn and develop knowledge.

Interested candidates are invited to submit their application, including a resume and cover letter. Only shortlisted candidates will be contacted for further steps in the selection process.

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More about this job

Responsibilities

The role focuses on managing the health and user support of internal business applications while resolving complex technical issues using SQL and logs. It also involves bridging the gap between business units and tech teams to optimize workflows and automate manual tasks.

Requirements

Candidates need a degree or diploma in IT, Computer Science, or Business, with 3-6 years of application support experience and 2-4 years supporting ERP systems. Proficiency in SQL and familiarity with BI tools and the Software Development Life Cycle are required.

Skills

Application Support
SQL
ERP Support
Power BI
Business Process Improvement
UAT Testing
Technical Documentation
Data Validation
Agile Methodologies
API Troubleshooting
Data Lifecycle Management
Analytical Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

SQL
ERP
Power BI
Tableau
REST
SOAP
API
SDLC
Agile
UAT
SOP
Data Governance
Business Intelligence
Application Support
Construction Industry
Data Extraction
Data Transformation
System Optimization

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