Service Writer

Northland Fleet Services, a member of LaPrairie Group of Companies, provides full turnkey fleet management services, for light-duty vehicles and heavy-duty equipment, to customers throughout northern British Columbia.

Northland Fleet Services, located in Grande Prairie, AB, is looking for a Service Writer.

Responsibilities:

• Create and manage work orders and purchase orders for maintenance and repairs on customer and internal units.
• Coordinate with technicians to prioritize tasks based on operational needs and unit availability.
• Track and document service history, parts usage, and labor hours for each unit.
• Communicate and manage with customers regarding repair process, unit status, estimated completion times, and service impacts.
• Monitor parts inventory and initiate/manage orders as needed to support scheduled work.
• Maintain organization of parts room and storage areas
• Conduct physical inventory counts.
• Communicate with customer’s fleet management companies on approval for repairs and repair order status.
• Ensure all shop supplies are adequately stocked.
• Perform other duties as required.

Preferred Skills and Education:

• Experience with light duty/on-road equipment.
• Prior Service Writing experience preferred.
• Working knowledge of internal systems such as engines, hydraulics, HVAC, and electrical components.
• Excellent computer literacy.
• Strong organizational, multitask and time management skills.
• Ability to communicate effectively with technicians, supervisors, and internal stakeholders.
• Attention to detail in documentation and recordkeeping.
• Able to work independently and in team environment.
• High school diploma or equivalent; technical training or certification is an asset.

Northland Fleet Services provides Industry-leading compensation and benefits, relocation assistance or company accommodations, professional training and development opportunities.

Interested candidates are invited to submit their application, including a resume and cover letter. Only shortlisted candidates will be contacted for further steps in the selection process.