Senior Administrator & Yardi Operations (Condominium)
- London, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 3–5 years of progressive experience in property management operations, including 5+ years in a managerial role.
- Posting language
- English
- Posted
Original job description
Larlyn Property Management Ltd. is seeking an experienced property administration professional to
join our growing team as Administration & Yardi Operations Team Lead (Condominium Management). This leadership role is responsible for driving operational excellence, elevating team capability, and maximizing Yardi system performance across the organization.
As a senior member of the administration team, you will work closely with company executives to lead, coach, and transform an established group of property administrative professionals toward a new direction focused on accountability, efficiency, and client satisfaction.
Key Responsibilities
Leadership & Team Management
Business hours are 9:00 a.m. to 5:00 p.m., Monday to Friday. As a management role, occasional evenings and weekends may be required to meet business needs and project deadlines.
This job description outlines the general nature and level of work performed. It is not intended to be an exhaustive list of all duties or responsibilities required and may be amended as organizational needs evolve.
We thank all candidates however only those selected for an interview will be contacted. Larlyn Property Management is committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to this process, please advise the organization's representative of your need for accommodation measures which will be taken to enable you to be assessed in a fair and equitable manner.
Only candidates who meet the initial review criteria of the recruitment team will be contacted. This job posting may use artificial intelligence (AI)–enabled tools to help screen applications. Final hiring decisions are made by our recruitment team
join our growing team as Administration & Yardi Operations Team Lead (Condominium Management). This leadership role is responsible for driving operational excellence, elevating team capability, and maximizing Yardi system performance across the organization.
As a senior member of the administration team, you will work closely with company executives to lead, coach, and transform an established group of property administrative professionals toward a new direction focused on accountability, efficiency, and client satisfaction.
Key Responsibilities
Leadership & Team Management
- Provide strong direction, mentorship, and training to, Property Administrator staff to align performance with corporate goals.
- Manage performance, set measurable objectives, and develop staff through coaching, shadowing, and professional development programs.
- Partner with company executives, managers to implement strategic initiatives across operations and client service functions.
- Act as the company’s Yardi specialist, leading optimization, training, and data integrity efforts across all departments.
- Identify workflow enhancements and coordinate system-based solutions that improve accuracy, speed, and visibility.
- Serve as the internal subject matter expert for Yardi modules
- Collaborates with IT and Finance while maintaining administrative ownership of Yardi setup, configuration standards, and process documentation.
- Lead process improvement initiatives and system-based projects across multiple portfolios.
- Owns administrative deliverables and ensures deadlines and quality standards are met across assigned portfolios
- Oversee / onboard new property transitions, operational audits, and compliance reviews.
- Standardize administrative and financial workflows across regions for consistency and compliance.
- Drive cross-functional initiatives improving data flow between Property Management, Accounting, and Admin functions.
- Collaborate with Property Managers and Client Accounting to ensure accuracy of client reporting and financial submissions.
- Oversee the setup and administration of new contracts and property transitions.
- Build strong relationships with internal and external stakeholders, including executives, Boards, and property owners.
- Ensure a proactive customer service culture - addressing client concerns with urgency, professionalism, and empathy
- Address escalated issues professionally, developing long-term solutions to improve client satisfaction.
- Represent Larlyn at client and industry meetings, presentations, and events as required.
- Reduce administrative turnaround times through workflow standardization.
- Enhance Yardi reporting accuracy and staff proficiency through structured training.
- Improve client satisfaction and internal response times by implementing clear service metrics.
- Post-secondary degree or diploma in Business, Accounting, Property Management, or a related field.
- 3–5 years of progressive experience in property management operations, including 5+ years in a managerial role.
- Advanced-level knowledge and hands-on experience with Yardi Voyager, 7 or 7s.
- Strong understanding/background of accounting principles, financial reporting, and property management systems.
- Proven leadership and coaching skills - experience managing teams of 5+ direct reports preferred.
- Excellent organizational, analytical, and communication skills with a solutions-driven mindset.
- Knowledge of relevant Ontario legislation, including the Condominium Act and Residential Tenancies Act.
- Designations such as RCM, CPM, or PMP considered an asset.
Business hours are 9:00 a.m. to 5:00 p.m., Monday to Friday. As a management role, occasional evenings and weekends may be required to meet business needs and project deadlines.
This job description outlines the general nature and level of work performed. It is not intended to be an exhaustive list of all duties or responsibilities required and may be amended as organizational needs evolve.
We thank all candidates however only those selected for an interview will be contacted. Larlyn Property Management is committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to this process, please advise the organization's representative of your need for accommodation measures which will be taken to enable you to be assessed in a fair and equitable manner.
Only candidates who meet the initial review criteria of the recruitment team will be contacted. This job posting may use artificial intelligence (AI)–enabled tools to help screen applications. Final hiring decisions are made by our recruitment team
More about this job
Responsibilities
Lead and develop the property administration team while overseeing Yardi system optimization, training, configuration standards, and data integrity. Manage operational improvements, property transitions, financial and compliance workflows, and stakeholder relationships to improve efficiency and client satisfaction.
Requirements
Requires a post-secondary degree or diploma in business, accounting, property management, or a related field, along with progressive property management operations experience and advanced hands-on knowledge of Yardi Voyager 7 or 7s. Candidates should have strong leadership, accounting, communication, and organizational skills, knowledge of Ontario condominium and tenancy legislation, and preferably experience managing teams of five or more.
Skills
- Team Leadership
- Staff Coaching and Training
- Yardi Voyager
- Yardi System Optimization
- Data Integrity
- Workflow Improvement
- Project Management
- Property Administration
- Financial Reporting
- Accounting Principles
- Client Relations
- Customer Service
- Operational Audits
- Compliance
- Condominium Management
- Ontario Property Legislation
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Administrative
- Sales
- Finance & Accounting
- Customer Service & Support
Keywords
- Property Management
- Condominium Management
- Property Administration
- Yardi Voyager
- Yardi 7
- Yardi 7s
- Yardi Configuration
- System Optimization
- Data Integrity
- Workflow Standardization
- Process Improvement
- Team Leadership
- Staff Coaching
- Staff Training
- Project Management
- Operational Audits
- Property Transitions
- Compliance Reviews
- Financial Reporting
- Accounting Principles
- Client Accounting
- Client Relations
- Customer Service
- Condominium Act
- Residential Tenancies Act
- RCM
- CPM
- PMP