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LASIK MD

Réceptionniste

Pointe-Claire, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English · French
Posted: Nov 2, 2026

Original job description

English section of this bilingual listing.

RECEPTIONIST

Working at a LASIK MD clinic (an affiliate of Vision Group) means helping people improve their vision. It means experiencing the satisfaction of a job well done and seeing the happiness in patients' eyes, knowing you've changed the way they see life. It also means having the opportunity to build a stable and rewarding career that lives up to your potential.

Join our team, where our Great Place to Work® certification reflects our commitment to creating a supportive and inclusive culture for every member of our organization!

A Look At Our Benefits

You receive a quarterly bonus.
You hold a permanent, full-time position.
You enjoy free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floating holiday, and 1 wellness day.
You benefit from group insurance, telemedicine services, and a group RRSP with employer contributions.
You work alongside ophthalmology experts and are part of one of Canada's Best Managed Companies.

Your tasks at a glance

You warmly welcome patients and direct them to the waiting area, ensuring that new patients complete the questionnaire required for their medical records.
You manage incoming and outgoing mail, the clinic's phone lines and voicemail, and contact patients to confirm their appointments.
You are responsible for updating the patient records and appointment management system after each patient's arrival and departure.
You manage inventory and help maintain the clinic's appearance and cleanliness as needed.
You receive cross-training for the Clinical Assistant position.
You support the organization's risk management program by promptly identifying and reporting any incidents, concerns, or risks related to patient safety to clinic management, contributing to company-wide efforts to identify, report, and mitigate risks.

A clear view of your strengths

You have experience as a receptionist, medical secretary, or administrative assistant and/or possess excellent customer service skills (experience in the healthcare field is considered an asset).
You thrive in a dynamic, fast-paced environment.
You are comfortable using computer applications (Outlook, Microsoft Office Suite, electronic medical record (EMR) systems, etc.) and technology.
You demonstrate a strong customer service orientation and emotional intelligence.
You stand out for your organizational skills, teamwork, and ability to work independently.
You are bilingual in French and English, as the role requires communication with English-speaking partners across Canada.
Schedule: You are available Monday to Friday between 7:30 a.m. and 5:00 p.m. (flexibility required), as well as Saturdays on a rotating basis (1 Saturday out of 3).

From our point of view

Regardless of your background, we're looking for more than just a résumé. Since we provide in-house training, your motivation and willingness to learn are what matter most in our selection process.

Read the full bilingual original

Description

Poste chez LASIK MD

RÉCEPTIONNISTE

Travailler dans une clinique LASIK MD (une société affiliée à Groupe Vision), c’est contribuer à améliorer la vue des gens. C’est avoir le sentiment de la mission accomplie et du travail bien fait. C’est voir en direct le bonheur dans les yeux des patients et réaliser que vous avez changé leur façon de voir la vie. C’est aussi avoir la possibilité de bâtir une carrière stable et gratifiante à la hauteur de votre potentiel.

Rejoignez notre équipe, où notre certification Great Place to Work® représente notre engagement à créer une culture de soutien et d'intégration pour chaque membre de notre organisation!

Regard sur nos avantages

Vous recevez une prime trimestrielle.
Vous occupez un poste permanent à temps plein.
Vous profitez d’une chirurgie LASIK gratuite, 3 semaines de vacances, 3 journées maladies, 1 congé mobile & 1 journée de mieux-être.
Vous bénéficiez d’une assurance collective, un service de télémédecine & un REER collectif avec contribution de l'employeur.
Vous travaillez avec des experts de l’ophtalmologie et êtes membre de l'une des Société les mieux gérées au Canada.

Vos tâches en un coup d’œil

Vous accueillez chaleureusement les patients et les dirigez vers la salle d'attente, en s'assurant que les nouveaux patients remplissent le questionnaire à ajouter à leur dossier.
Vous gérez le courrier, les lignes téléphoniques de la clinique, la boite vocale, et vous vous assurez d’appeler les patients pour confirmer leurs rendez-vous.
Vous êtes responsable de mettre le logiciel de dossiers et de rendez-vous à jour après l'arrivée et le départ de chaque patient.
Vous gérez l'inventaire et veillez à l'esthétique et à la propreté de la clinique, au besoin.
Vous bénéficierez d'une formation croisée pour le poste d'assistant clinique.
Vous soutenez le programme de gestion des risques de l’organisation en identifiant et en signalant rapidement tout incident, inquiétude ou risque lié à la sécurité des patients à la direction de la clinique afin de contribuer à l’ensemble des efforts de l’entreprise visant à identifier, signaler et atténuer les risques.

Une vue claire de vos atouts

Vous avez de l’expérience comme réceptionniste, secrétaire médical ou assistant administratif ET/OU possédez d'excellentes aptitudes en service à la clientèle (votre expérience dans le domaine de la santé est considérée comme un atout).
Vous prospérez tout particulièrement dans un environnement dynamique à rythme rapide.
Vous avez une facilité avec les outils informatiques (Outlook, Suite Office, systèmes de DME (EMR) etc.) et la technologie.
Vous faites preuve d’une solide orientation-client et intelligence émotionnelle.
Vous vous démarquez par vos aptitudes pour l’organisation, le travail d'équipe et l’autonomie.
Vous êtes bilingue en français et en anglais, en raison de la nécessité de communiquer avec des partenaires anglophones à travers le Canada.
Horaire: Vous êtes disponible du lundi au vendredi entre 7h30 et 17h (fexiblité requise), ainsi que les samedis en rotation (1 samedi sur 3).

De notre point de vue

Peu importe votre profil, nous cherchons avant tout une personne au-delà du CV, puisque vous pouvez bénéficier d’une formation à l’interne. Seules votre motivation et votre envie d’apprendre font partie de nos critères de sélection.

RECEPTIONIST

Working at a LASIK MD clinic (an affiliate of Vision Group) means helping people improve their vision. It means experiencing the satisfaction of a job well done and seeing the happiness in patients' eyes, knowing you've changed the way they see life. It also means having the opportunity to build a stable and rewarding career that lives up to your potential.

Join our team, where our Great Place to Work® certification reflects our commitment to creating a supportive and inclusive culture for every member of our organization!

A Look At Our Benefits

You receive a quarterly bonus.
You hold a permanent, full-time position.
You enjoy free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floating holiday, and 1 wellness day.
You benefit from group insurance, telemedicine services, and a group RRSP with employer contributions.
You work alongside ophthalmology experts and are part of one of Canada's Best Managed Companies.

Your tasks at a glance

You warmly welcome patients and direct them to the waiting area, ensuring that new patients complete the questionnaire required for their medical records.
You manage incoming and outgoing mail, the clinic's phone lines and voicemail, and contact patients to confirm their appointments.
You are responsible for updating the patient records and appointment management system after each patient's arrival and departure.
You manage inventory and help maintain the clinic's appearance and cleanliness as needed.
You receive cross-training for the Clinical Assistant position.
You support the organization's risk management program by promptly identifying and reporting any incidents, concerns, or risks related to patient safety to clinic management, contributing to company-wide efforts to identify, report, and mitigate risks.

A clear view of your strengths

You have experience as a receptionist, medical secretary, or administrative assistant and/or possess excellent customer service skills (experience in the healthcare field is considered an asset).
You thrive in a dynamic, fast-paced environment.
You are comfortable using computer applications (Outlook, Microsoft Office Suite, electronic medical record (EMR) systems, etc.) and technology.
You demonstrate a strong customer service orientation and emotional intelligence.
You stand out for your organizational skills, teamwork, and ability to work independently.
You are bilingual in French and English, as the role requires communication with English-speaking partners across Canada.
Schedule: You are available Monday to Friday between 7:30 a.m. and 5:00 p.m. (flexibility required), as well as Saturdays on a rotating basis (1 Saturday out of 3).

Apply About employer

More about this job

Responsibilities

Welcome and direct patients, ensure new patients complete required questionnaires, manage clinic communications, and confirm appointments. Update patient records and appointment systems, manage inventory and clinic upkeep, receive cross-training as a clinical assistant, and report patient safety incidents or risks.

Requirements

The role seeks someone with receptionist, medical secretary, or administrative assistant experience, or excellent customer service skills; healthcare experience is an asset. Candidates should be comfortable with office and EMR software, thrive in a fast-paced setting, demonstrate organization, teamwork, autonomy, and emotional intelligence, and be bilingual in French and English.

Skills

Customer Service
Patient Reception
Appointment Confirmation
Medical Records Management
Telephone and Voicemail Management
Administrative Support
Inventory Management
Risk Reporting
Patient Safety Awareness
Microsoft Outlook
Microsoft Office
Electronic Medical Record Systems
Organization
Teamwork
Independent Work
Emotional Intelligence

Benefits

Quarterly Bonus
Permanent Full-Time Position
Free LASIK Surgery
Three Weeks of Vacation
Three Sick Days
Floating Holiday
Wellness Day
Group Insurance
Telemedicine Services
Group RRSP With Employer Contributions

Visa sponsorship

Not detected in the job text

Keywords

LASIK
Ophthalmology
Patient Reception
Patient Records
Appointment Management
Electronic Medical Records
EMR
Microsoft Outlook
Microsoft Office
Customer Service
Patient Safety
Risk Management
Clinic Administration
Inventory Management
Telephone Management
Voicemail
Medical Secretary
Clinical Assistant
French-English Bilingualism
Healthcare

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