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Receptionist

  • Mississauga, ON, Canada

The wage range for this role is $21.03 - $24.18 p/hr · Full-time

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Job details

Pay
The wage range for this role is $21.03 - $24.18 p/hr
Job type
Full-time
Posting language
English
Posted

Original job description

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RECEPTIONIST | Mississauga, ON

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.       

The wage range for this role is $21.03 - $24.18 p/hr  

A look at your benefits    

  • You are eligible to receive a quarterly bonus.
  • You have a permanent full-time position (35-40hrs/week), and we currently have 1 vacant position available.
  • You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days & 1 wellness day.
  • You benefit from group insurance, telemedicine & RRSP match.
  • You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance    

  • You warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files.
  • You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments.
  • You are responsible for updating the medical records and appointments software after each patient's arrival and departure.
  • You manage inventory and ensure the aesthetics and cleanliness of the clinic when needed.
  • You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks. 

 A clear view of your assets     

  • You have excellent communication skills in English.  
  • You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office AND/OR have strong customer service/patient care skills.
  • You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset). 
  • You stand out for your organizational and collaborative skills as well as your ability to work with minimal supervision.
  • You especially thrive in a fast-paced, dynamic environment, and when you work as part of a team.
  • You have an interest in the medical field and have a passion for delivering excellent customer service. 
  • Schedule: You have flexible work availability Monday through Friday with a start time of 7:00 AM, as well as Saturdays on a rotating basis.
  • Required: You are willing to occasionally help other partnering clinics in the GTA according to operational business needs (planning & expenses covered by Vision Group).
  • Address: 5025 Orbitor Dr, Building #2 floor #3, Mississauga, ON L4W 4Y5

From our point of view   

If you think you are the ideal candidate for this role and are ready to join a passionate and hard-working team, apply now.

More about this job

Responsibilities

The receptionist is responsible for warmly welcoming patients, managing clinic phone lines, and ensuring all patient records and appointment software are accurately updated. They also oversee clinic inventory, maintain facility aesthetics, and support the risk management program by reporting safety concerns.

Requirements

Candidates must have excellent English communication skills and prior experience in a medical or administrative office setting. Proficiency in Microsoft 365 is required, with knowledge of EMR systems considered a significant asset.

Skills

  • Communication skills
  • Customer service
  • Patient care
  • Microsoft 365
  • EMR systems
  • Organizational skills
  • Collaborative skills
  • Time management
  • Data entry
  • Inventory management
  • Risk management
  • Medical terminology
  • Administrative support
  • Phone etiquette
  • Problem solving
  • Attention to detail

Benefits

  • Quarterly bonus
  • Free LASIK surgery
  • 3 weeks of vacation
  • 3 sick days
  • 1 wellness day
  • Group insurance
  • Telemedicine
  • RRSP match

Visa sponsorship

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Categories

  • Healthcare
  • Administrative
  • Customer Service & Support

Keywords

  • Receptionist
  • Ophthalmology
  • Medical Secretary
  • Administrative Assistant
  • Microsoft 365
  • EMR
  • Customer Service
  • Patient Care
  • Risk Management
  • Inventory Management
  • Clinic Operations
  • Scheduling
  • Data Entry
  • Healthcare
  • Professionalism
  • Teamwork
  • Communication
  • Multitasking
  • Fast-paced environment
  • Patient Safety

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