Company Description Latitude Pediatric Dermatology is Alberta’s dedicated pediatric dermatology practice, focused on accessible, evidence-based care for infants, children, and adolescents with skin, hair, and nail conditions. The clinic combines specialized expertise with a collaborative, family-centered approach and works closely with family physicians, pediatricians, and other healthcare professionals to ensure accurate diagnosis and timely treatment. Services include management of chronic and complex skin diseases, dermatologic procedures, and consultations on genetic and rare pediatric dermatology conditions. Latitude Pediatric Dermatology also supports clinicians through the Alethea Doc McConnell Profile, offering rapid consultative guidance on diagnosis, treatment planning, and triage decisions. The practice is a trusted resource for pediatric dermatology, partnering with referring clinicians to uphold a high standard of care.
Role Description The Medical Receptionist is a full-time, on-site role based in Edmonton, AB, responsible for providing front-desk support and ensuring a welcoming environment for patients and families. Day-to-day tasks include greeting patients, checking them in and out, managing appointment scheduling and reminders, and handling phone calls, emails, and fax communications in a professional manner. The role involves maintaining accurate patient information, processing referrals, coordinating with clinical staff, and supporting efficient flow in the clinic. The Medical Receptionist also assists with handling medical records, and following privacy, confidentiality, and clinic policies. This position works closely with the care team to support a smooth patient experience and timely access to pediatric dermatology services.
Qualifications
- Candidates should possess strong receptionist duties and front-desk administrative skills, including greeting patients, managing check-in/check-out, and handling inquiries.
- Candidates should possess appointment scheduling skills, including managing calendars, coordinating referrals, and organizing follow-up visits.
- Candidates should possess professional phone etiquette skills, including answering calls, routing messages, and communicating clearly and respectfully with families and healthcare professionals.
- Candidates should possess familiarity with medical terminology and basic understanding of medical office procedures and workflows.
- Candidates should possess familiarity with electronic medical record systems (EMRs)
- Additional beneficial qualifications include previous experience in a medical or pediatric clinic, proficiency with electronic medical records and standard office software, strong organizational and time-management abilities, attention to detail, and a commitment to patient-centered, culturally sensitive care.
