Account Manager

Position: Marketing Account Manager / Project Manager

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‍Location: St. John’s, NL (Mandatory) 

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‍Compensation: $55,000 - $65,000 annually depending on experience 

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‍Benefits: MacBook Pro, health and dental package, 2 weeks vacation plus Christmas Holidays, office coffee and snacks, WFH option 2 days a week.  

‍Contract: 1-year contract with strong possibility of full-time permenant thereafter.

Key Responsibilities

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Client & Account Management

• Act as the day-to-day point of contact for assigned clients.

• Attend and lead client meetings, capture clear notes, action items, and next steps.

• Translate client goals and feedback into clear, actionable direction for internal teams.

• Proactively manage expectations, timelines, and deliverables.

• Build strong, long-term client relationships rooted in trust, responsiveness, and results.

Project Management & Oversight

- Oversee multiple projects across branding, content, video, web, and social.

• Work closely with each Creative Lead to coordinate timelines, priorities, and resourcing.

• Own the project tracking system - ensuring tasks, deadlines, and statuses are accurate and up to date.

• Identify risks, bottlenecks, or scope creep early and flag them before they become issues.

• Ensure projects are delivered on time, within scope, and aligned with the agreed strategy.

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Internal Coordination

• Serve as the bridge between strategy, creative, production, and media teams.

• Ensure briefs are complete, clear, and approved before work begins.

• Keep internal teams focused, aligned, and moving forward.

• Support Creative Leads by handling logistics, scheduling, and client communication.

Process & Quality Control

• Maintain consistency in how projects are scoped, tracked, and delivered.

• Ensure all deliverables meet Launch’s standards for quality, accuracy, and brand alignment before going to clients.

• Continuously look for ways to improve workflows, communication, and efficiency.

What Success Looks Like

• Clients feel informed, supported, and confident in Launch as a partner.

• Creative Leads feel supported, organized, and set up to do their best work.

• Projects run smoothly with minimal last-minute stress or surprises.

• Timelines are met, details are handled, and nothing slips through the cracks.-

Qualifications & Experience

• 2+ years experience in an account management, project management, or client-facing role - ideally within a marketing agency setting, or other industry where you are managing multiple clients at once.

• Strong understanding of marketing deliverables such as branding, video, web, social, and digital campaigns.

• Proven ability to manage multiple clients and projects simultaneously.

• Exceptional organizational skills and attention to detail.

• Clear, professional communicator - both written and verbal.

• Comfortable leading client meetings, setting agendas, and documenting next steps.

• Experience working with project management and collaboration tools (Asana or similar).

• Ability to think strategically while executing tactically.Strong problem-solving skills and the confidence to flag issues early.

Bonus Points If:

- Experience working in a fast-growing or high-output agency environment.

• Famiiarity with creative production workflows (video, design, web).

• Understanding of social media and content calendars.

• Experience supporting senior creative or strategy leads.

Perks and Benefits

• Flexible Hours: Enjoy the flexibility to create a work schedule that fits your lifestyle.

• Hybrid Work Environment: We’re in office Tuesday - Thursday and you have the option to work-from-home Monday and Friday.

• Equipment: Receive a MacBook Pro to ensure you have the best tools for the job.

• Health and Dental Package: Comprehensive health and dental coverage to keep you healthy and happy.

• Vacation: 2 weeks vacation plus Christmas Holidays to recharge and relax.

• Office Perks: Enjoy coffee and snacks if you choose to work from our office space.

Diversity and Inclusion

‍Meaningful work comes from embracing diverse perspectives. Launch Consulting is an equal opportunity employer and does not discriminate based on age, color, ability, national origin, race, religion, sex, or sexual orientation.We are committed to creating an inclusive and accessible workplace. If you need accommodations during the interview process, please let us know.

To apply, email your application to hello@launchmediaco.ca by September 27th, 2026