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Customer Experience Lead

  • Ottawa, ON, Canada
  • Nepean, ON, Canada

This opening has closed.

The original listing is kept below for reference.

Job details

Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

How will you support the team?

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.

  • Act as a stylist to build a personalized wardrobe to the customer.
  • Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends. 
  • Monitor sales targets frequently and take the required actions to influence the store’s results.
  • Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
  • Open and close the store as required.

The people who thrive with us have:

  • Contagious passion for fashion and customer service
  • Experience as a team leader or sales trainer
  • Desire to develop a career in retail
  • Strong selling and customer service skills

Benefits:

  • Employee discount in store
  • Dynamic and passionate team
  • Career development and advancement program
  • Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!

More about this job

Responsibilities

You will act as a stylist to provide personalized wardrobe advice while training and developing the sales team on customer service and product knowledge. Additionally, you will monitor sales targets and perform daily operational tasks such as managing store inventory and opening or closing the store.

Requirements

The ideal candidate possesses a contagious passion for fashion and customer service with previous experience as a team leader or sales trainer. You must demonstrate strong selling skills and a clear desire to build a career within the retail industry.

Skills

  • Fashion styling
  • Customer service
  • Team leadership
  • Sales training
  • Product knowledge
  • Trend analysis
  • Sales target monitoring
  • Inventory management
  • Store operations
  • Communication

Benefits

  • Employee discount in store
  • Dynamic and passionate team
  • Career development and advancement program
  • Supportive management team
  • Work/life balance

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Customer Service & Support
  • Management & Leadership
  • Sales

Keywords

  • Fashion
  • Customer Service
  • Retail
  • Team Leadership
  • Sales Training
  • Stylist
  • Sales Targets
  • Inventory Management
  • Store Operations
  • Product Knowledge
  • Trend Analysis
  • Career Development

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