Customer Experience Lead
- Calgary, AB, Canada
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Job details
- Posting language
- English
- Posted
Original job description
How will you support the team?
As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.
- Act as a stylist to build a personalized wardrobe to the customer.
- Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
- Monitor sales targets frequently and take the required actions to influence the store’s results.
- Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
- Open and close the store as required.
The people who thrive with us have:
- Contagious passion for fashion and customer service
- Experience as a team leader or sales trainer
- Desire to develop a career in retail
- Strong selling and customer service skills
Benefits:
- Employee discount in store
- Dynamic and passionate team
- Career development and advancement program
- Supportive management team and good work/life balance
Don't miss this opportunity to join an exceptional team!
More about this job
Responsibilities
You will act as a stylist to provide personalized wardrobe advice while training the sales team on customer service and product trends. Additionally, you will monitor sales targets and perform daily store operations such as pricing and inventory management.
Requirements
The ideal candidate possesses a contagious passion for fashion and customer service. Previous experience as a team leader or sales trainer is required to succeed in this role.
Skills
- Customer service
- Fashion styling
- Team leadership
- Sales training
- Product knowledge
- Trend analysis
- Sales target monitoring
- Inventory management
- Store operations
Benefits
- Employee discount
- Career development program
- Advancement program
- Supportive management team
- Work/life balance
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
- Management & Leadership
- Sales
Keywords
- Fashion
- Customer Service
- Team Leader
- Sales Trainer
- Retail
- Stylist
- Wardrobe
- Product Knowledge
- Sales Targets
- Inventory
- Store Operations
- Merchandising