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Customer Experience Lead

  • Vaudreuil-Dorion, QC, Canada

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Job details

Posting language
English
Posted

Original job description

How will you support the team?

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.

  • Act as a stylist to build a personalized wardrobe to the customer.
  • Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends. 
  • Monitor sales targets frequently and take the required actions to influence the store’s results.
  • Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
  • Open and close the store as required.

The people who thrive with us have:

  • Contagious passion for fashion and customer service
  • Experience as a team leader or sales trainer
  • Desire to develop a career in retail
  • Strong selling and customer service skills

Benefits:

  • Employee discount in store
  • Dynamic and passionate team
  • Career development and advancement program
  • Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!

More about this job

Responsibilities

The Customer Experience Lead is responsible for providing a memorable shopping experience while acting as a stylist to build personalized wardrobes for customers. They also train the sales team on service standards, monitor sales targets, and manage daily store operations.

Requirements

Candidates must have a contagious passion for fashion and customer service, along with previous experience as a team leader or sales trainer. A strong desire to develop a career in the retail industry is essential for this role.

Skills

  • Fashion styling
  • Customer service
  • Team leadership
  • Sales training
  • Product knowledge
  • Trend analysis
  • Sales target monitoring
  • Inventory management
  • Store operations
  • Communication

Benefits

  • Employee discount
  • Career development program
  • Advancement program
  • Supportive management team
  • Work/life balance

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Customer Service & Support
  • Management & Leadership
  • Sales

Keywords

  • Retail
  • Fashion
  • Customer Experience
  • Team Leadership
  • Sales
  • Styling
  • Training
  • Product Knowledge
  • Store Operations
  • Inventory
  • Sales Targets
  • Career Development

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