Find work in Canada.

509,733 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
BG
Représentant·e- Équipements de Concassage et de Tamisage | Territory manager - Crushing and screening equipment
Brandt Group of Companies
Saint-Georges, QC · St-Georges, QC
- Full-time
Brandt est une entreprise privée et familiale, guidée par le client. Notre solidité repose sur la diversification de nos activités et notre succès sur la spécialisation de nos expertises.…
Added 9 mins ago
ES
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Job Title: Senior Manager PA and DPM contract
Added 9 mins ago
H&
Experienced Esthetician
Hand & Stone - Mississauga - Derry & Dixie
Mississauga, ON
- $18 to $30 CAD / hour
- Full-time
Collaborate with staff and Spa Manager to develop and implement promotions, campaigns, and initiatives to drive Esthetics business growth
Added 9 mins ago
T&
Senior Project Manager / Senior Consultant, Stakeholder Management
Turner & Townsend
Toronto, ON
- Full-time
…programmes as we turn challenge into opportunity and complexity into…
Added 9 mins ago
FG
Product Manager I, Commercial
FIS Global
Markham, ON
- Full-time
- Other
As a Payments Product Manager, you will help shape and manage solutions spanning issuer processing, debit cards and retail merchant acquiring. You will translate client, market and payment…
Added 23 mins ago
A
Production Manager - ACX AutoLux
AutoCanada
Montreal, QC
- Other
En tant que gestionnaire de production, vous jouerez un rôle crucial dans l’expérience client en facilitant l’achèvement des travaux nécessaires afin que les clients puissent retrouver…
Added 23 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Regina, SK
- Full-time
Direct multidisciplinary project teams, aligning technical, regulatory, commercial, and client objectives to achieve project success.
Added 23 mins ago
R
Project Manager - Business Change
Raise
Burnaby, BC
- Full-time
Raise is currently hiring a Project Manager - Business Change on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 23 mins ago
T
Senior Network Security Administrator
Tangerine
Toronto, ON
- Full-time
You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
Added 23 mins ago
BG
Technicien·ne de service - Manutention des matériaux | Technician - Material Handling
Brandt Group of Companies
Laval, QC
- Full-time
…des travaux d'entretien et de réparation sur l'équipement du client ou du concessionnaire, et ce, de façon efficace. Résoudre les problèmes des clients à leur satisfaction en temps…
Added 23 mins ago
AS
Estimator, Camp Services
ATCO Structures
Calgary, AB
- Full-time
…Relations, and the broader Structures team, you will translate client requirements and operating assumptions into comprehensive cost models, pricing schedules, and commercial submissions.…
Added 38 mins ago
BG
Représentant·e des ventes - Équipement de construction compact | Territory Manager - Compact Construction Equipment
Brandt Group of Companies
Mont-Joli, QC
- Full-time
Brandt est une entreprise privée et familiale, guidée par le client. Notre solidité repose sur la diversification de nos activités et notre succès sur la spécialisation de nos expertises.…
Added 38 mins ago
OA
Financial Services Manager - OpenRoad Honda Burnaby
OpenRoad Auto Group
Burnaby, BC
- Full-time
Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.
Added 53 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
Direct multidisciplinary project teams, aligning technical, regulatory, commercial, and client objectives to achieve project success.
Added 53 mins ago
L
District Manager – Northern Alberta and Saskatchewan
Linde
AB · Edmonton, AB
- Full-time
District Manager – Northern Alberta and Saskatchewan (temps plein)
Added 53 mins ago
AI
Portfolio Manager, Fixed Income & Relative Value
Alberta Investment Management Corporation (AIMCo)
Toronto, ON
- Full-time
Due to the success and growth of the strategy, the team is now looking for a Portfolio Manager, Fixed Income & Relative Value. Reporting to the Director, Fixed Income & Analytics, the…
Added 53 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
AB · Edmonton, AB
- Full-time
Direct multidisciplinary project teams, aligning technical, regulatory, commercial, and client objectives to achieve project success.
Added 53 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Medicine Hat, AB
- Full-time
Direct multidisciplinary project teams, aligning technical, regulatory, commercial, and client objectives to achieve project success.
Added 53 mins ago
OV
Assistant Chief Engineer | Part-Time | TD Coliseum
Oak View Group
Hamilton, ON
- $45 to $50 CAD / hour
- Part-time
…serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural…
Added 53 mins ago
FN
Administrator II--Bilingual
First National Financial LP
Toronto, ON · East York, ON
- Full-time
The Administrator II--Bilingual is responsible for ensuring all client inquiries and requests are dealt with and processed on a timely basis and in accordance with company policy.
Added 53 mins ago
PM
Paid Social Manager
Publicis Media
Toronto, ON
- Full-time
Working under the direction of and in collaboration with the Social Media Director, the Social Media Manager leads a team in the conception and delivery of innovative, well-targeted,…
Added 53 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Saskatoon, SK
- Full-time
Direct multidisciplinary project teams, aligning technical, regulatory, commercial, and client objectives to achieve project success.
Added 53 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Calgary, AB
- Full-time
Direct multidisciplinary project teams, aligning technical, regulatory, commercial, and client objectives to achieve project success.
Added 53 mins ago
L
Home Medical Equipment Delivery Driver
Linde
Calgary, AB
- Full-time
…throughout Canada, all working hard to make a difference in our client’s lives and make our organization successful. You will work to support, develop and implement challenging and…
Added 53 mins ago
BM
Operations & Training Manager (Bilingual, English & French)
Brand Momentum
Remote, Canada
- $78,000 CAD / year
- Full-time
- Remote
Our Commitment:We are not just about achieving success; we are about sustaining it. We foster a culture where employee and client aspirations can be realized.

Laura Canada

Customer Experience Lead

Calgary, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Working hours: 24 hours per week
Posting language: English
Posted: Oct 27, 2026

Original job description

Join our team to achieve your full career potential!

We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.

Customer Experience Lead

Reports to: Store Manager Department: Operations

Role Summary

As a role model, the Laura Canada Customer Experience Lead possesses a contagious passion for fashion and customer service. Motivates, coaches and develops a winning team of Sales Associates that provides a unique and memorable shopping experience to every customer. Has strong fashion and floor awareness and is knowledgeable about our product. Contributes to achieve all key financial objectives established by Laura Canada. Assists the Store Manager in fostering a vibrant, fun, energetic and enjoyable store environment. Acts as a back-up to the Store Manager.

Critical Functions

Customer Service

Observes and coaches team members’ behaviours to maintain high standards of customer service and product knowledge.
Acts as a role model by providing exemplary customer service using Laura Canada’s customer service standards.
Effectively builds and maintains a personal clientele by using Laura Canada’s tools and ensures all Sales Associates do the same.
Demonstrates strong wardrobing skills by coaching and sharing knowledge on current fashion trends, product, and the customers’ unique needs as well as ensuring team members are always up to date on new arrivals, product knowledge, and current fashion trends.

Acts as a role model by promoting the website, store CRM, any loyalty program, marketing initiatives in place and Ship to Home.
Fosters a vibrant, fun, energetic and enjoyable store environment.

Floor Leadership

Demonstrates excellent floor leadership and has exceptional control of the sales floor (customer service standards, fitting rooms, zone coverage, cash desk area) and monitors segment accountability results.
Continually monitors traffic trends and reacts in a timely manner.
Identifies team members’ issues and communicates them to the Store Manager.

Business Management

Assists the Store Manager in providing a store environment which consistently maintains Laura Canada’s visual presentation, merchandising and housekeeping standards.
Assists the Store Manager in dressing window mannequins to showcase the store’s inventory and adheres to visual standards, including any mandatory directives that may be issued.
Assists the Store Manager in ensuring proper execution of all Marketing directives with a high sense of urgency.
Assists the Store Manager in executing directives (e.g. receiving goods, implementing markdowns, processing transfers, Ship to Home) accurately and in a timely manner.
Acts as a back-up to the Store Manager.
Provides feedback to the Store Manager on quality issues, missed opportunities and inventory mix.

4. Store Performance

Contributes to achieve all key financial objectives established by Laura Canada:

Sales
Closing ratio
Hours
Shrink
Dollars per transaction
Units per transaction

Additional Responsibilities

- Completes all assigned administrative functions with accuracy and in a timely manner.
- Follows all P.O.S. procedures as per Company direction.
- Is required to secure and protect any confidential customer and team members’ information.
- Adheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources)

Requirements

- Contagious passion for fashion and customer service
- A minimum of 1 year of experience as Sales Associate preferred
- Proven leadership and passion for coaching and developing others
- Ability to create a positive work environment where team members are motivated to learn and grow.
- Excellent communication and interpersonal skills
- Demonstrates initiative on an on-going basis.
- Embraces Company initiatives and acts as a change agent to ensure directives are met.
- Open to feedback and implements change in a timely manner.

Working Conditions and Environment

Full-time or regular part-time status (minimum of 24 hours per week), based on business needs.
Available to work days, nights and weekends
Extended hours during the Christmas Season and special events (e.g. Family & Friends, Black Friday weekend)
Participates in inventory twice per year, all training sessions and staff meetings.
Works in a standing/walking position.
Lifts approximately 20-30 lbs of product/boxes, when required.
Uses ladders as required.

Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.

We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.

We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.

At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

Apply About employer

More about this job

Responsibilities

The Customer Experience Lead motivates and develops the sales team to provide a memorable shopping experience while achieving financial objectives. They also assist the Store Manager with floor leadership, visual merchandising, and operational tasks.

Requirements

Candidates should have a passion for fashion and customer service, with at least one year of experience as a Sales Associate preferred. Strong leadership, communication skills, and the ability to work flexible hours including nights and weekends are required.

Skills

Customer service
Fashion styling
Team leadership
Coaching
Merchandising
Sales floor management
Inventory management
Communication
Interpersonal skills
Product knowledge
Visual presentation
Loss prevention
Point of sale procedures
Marketing execution
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Fashion
Customer Experience
Sales Associate
Store Operations
Merchandising
Visual Standards
Inventory
CRM
Loyalty Program
Ship to Home
Loss Prevention
Health & Safety
Floor Leadership
Coaching
Team Development
Financial Objectives
Sales Closing
Marketing Directives
Point of Sale

Report this job