Jobs in Canada

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Added 8 mins ago
AC
Senior Health Economics Consultant (F/M/X)
Amaris Consulting | Part of Mantu
Montreal, QC
- Full-time
…WeCare Together program, you’ll be empowered to design and lead projects that create real social or environmental impact, with the company’s full…
Added 8 mins ago
AC
Senior Health Economics Consultant (F/M/X)
Amaris Consulting | Part of Mantu
Toronto, ON
- Full-time
…WeCare Together program, you’ll be empowered to design and lead projects that create real social or environmental impact, with the company’s full…
Added 8 mins ago
PW
Station Manager– Freight Forwarding
Priority Worldwide
Pointe-Claire, QC
- Full-time
Priority Worldwide is seeking an experienced Station Manager to lead the overall operations, performance, and continued growth of our Montreal station.
Added 8 mins ago
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Senior Project Lead
ValGenesis
Toronto, ON
- Full-time
As a Senior Project Lead at ValGenesis, you’ll help life sciences customers turn complex business needs into practical digital solutions that improve how they work. You’ll combine strategic…
Added 8 mins ago
SG
Key Account Manager
Southern Glazer's Wine & Spirits
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
Must have strong negotiation skills; demonstrate an entrepreneurial spirit
Added 8 mins ago
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US Recruitment Partner
Altis
Vancouver, BC
- Full-time
Added 8 mins ago
MC
Retail Store Manager, Financial Services
Moomoo Canada
Vancouver, BC
- Full-time
Own store performance and lead the team in achieving approved client-acquisition, account-opening, account-funding, engagement, client-retention, asset-growth, referral-generation, and…
Added 8 mins ago
Représentant de Vente au Détail – Rive Nord
Encore Market Engagement
Boisbriand, QC
At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with few...being nimble and responsive for us is…
Added 8 mins ago
M
Retail Store Manager, Financial Services
moomoo
Vancouver, BC
- Full-time
Own store performance and lead the team in achieving approved client-acquisition, account-opening, account-funding, engagement, client-retention, asset-growth, referral-generation, and…
Added 38 mins ago
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Customer Service Representative - Barrie (Part-Time)
Talize
Barrie, ON
- $18 CAD / hour
- Part-time
…handles payments and administrative tasks. The CSR also supports sales by educating customers on storage options and value-added products, while contributing to inventory accuracy,…
Added 38 mins ago
Sr. Business Development Manager
OSI Maritime Systems
Burnaby, BC
Support Director BD in the design and implementation of agreed strategies to identify sales prospects in the assigned region; sell products and services to major new and existing clients…
Added 1 hour ago
WC
(CAN) Deli Bakery Team Lead
Walmart Canada
Fort McMurray, AB
- Full-time
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
Added 2 hours ago
T
Recycler - London (Full-Time)
Talize
London, ON
- $18.3 CAD / hour
- Full-time
…donations to the appropriate areas, ensuring steady flow to the sales floor, minimizing waste, and supporting recycling…
Added 2 hours ago
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Business Development Representative
Fiscal.ai
Remote, Canada
- $60,000 to $80,000 CAD / year
- Full-time
- Remote
Location: Toronto, Canada (3+ days per week in office)
Added 2 hours ago
M
Senior / Staff Product Manager - IoT Connected Devices
Motive
Vancouver, BC
- Full-time
…reliability and performance of the devices already deployed, and lead the product side of our device partnerships that extend where and how assets can be…
Added 2 hours ago
AF
Account Manager Foodservice - Alberta & Prairies
Arla Foods
Richmond, BC
- Full-time
You are a results-oriented sales professional who builds trusted customer partnerships and translates business strategies into effective customer plans. You demonstrate Arla's Our Character…
Added 2 hours ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
Lead a centralized market intelligence and research capability serving Sales, Product Line Management, Strategy, Investor Relations, and executive leadership.
Added 2 hours ago
J
Director, Deal Desk
Jobgether
Canada
- Full-time
We are seeking an experienced and strategic Director, Deal Desk to lead and scale a high-impact commercial operations function within a global SaaS environment. In this role, you will…
Added 2 hours ago
T
Composite Technical Sales Representative
TalentWorld
Guelph, ON
- Full-time
Composite Technical Sales Representative – Concord, ON
Added 2 hours ago
RM
Business Development Manager
Rosslin Media
Halifax, NS
- Full-time
Research and identify new Sales opportunities through multiple prospecting techniques- including new markets, growth areas, trends, customers, partnerships, products and services - or new…
Added 2 hours ago
FA
Business Development Representative
Fiscal AI
Toronto, ON
- $60,000 to $80,000 CAD / year
- Full-time
Location: Toronto, Canada (3+ days per week in office)
Added 2 hours ago
S
Store Director
sephora.com
Oakville, ON
- Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 3 hours ago
SU
Business Development & Sales – Commercial Renovation & Maintenance (Canada Local)
Sunny Unite Inc. (Canada)
Toronto, ON
- Full-time
…offices, and industrial facilities - owning the full cycle from lead to project close-out and repeat business. This is a hands-on, quota-carrying role for someone who is comfortable…
Added 3 hours ago
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POS Integration & Implementation Engineer – Retail (Data)
nugget.ai
Mississauga, ON
- Contract
We are seeking an experienced POS Integration & Implementation Engineer to lead technical integrations between Daisy Retail and third-party POS systems.
Added 3 hours ago
ET
Food & Beverage Manager
Executive Table Group
Vancouver, BC
- $70,000 CAD / year
- Full-time
We are seeking an experienced Restaurant / Food & Beverage Manager to lead front-of-house operations at one of our downtown Vancouver locations.

Laura Canada

Customer Experience Lead

Calgary, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Working hours: 24 hours per week
Posting language: English
Posted: Oct 27, 2026

Original job description

Join our team to achieve your full career potential!

We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.

Customer Experience Lead

Reports to: Store Manager Department: Operations

Role Summary

As a role model, the Laura Canada Customer Experience Lead possesses a contagious passion for fashion and customer service. Motivates, coaches and develops a winning team of Sales Associates that provides a unique and memorable shopping experience to every customer. Has strong fashion and floor awareness and is knowledgeable about our product. Contributes to achieve all key financial objectives established by Laura Canada. Assists the Store Manager in fostering a vibrant, fun, energetic and enjoyable store environment. Acts as a back-up to the Store Manager.

Critical Functions

Customer Service

Observes and coaches team members’ behaviours to maintain high standards of customer service and product knowledge.
Acts as a role model by providing exemplary customer service using Laura Canada’s customer service standards.
Effectively builds and maintains a personal clientele by using Laura Canada’s tools and ensures all Sales Associates do the same.
Demonstrates strong wardrobing skills by coaching and sharing knowledge on current fashion trends, product, and the customers’ unique needs as well as ensuring team members are always up to date on new arrivals, product knowledge, and current fashion trends.

Acts as a role model by promoting the website, store CRM, any loyalty program, marketing initiatives in place and Ship to Home.
Fosters a vibrant, fun, energetic and enjoyable store environment.

Floor Leadership

Demonstrates excellent floor leadership and has exceptional control of the sales floor (customer service standards, fitting rooms, zone coverage, cash desk area) and monitors segment accountability results.
Continually monitors traffic trends and reacts in a timely manner.
Identifies team members’ issues and communicates them to the Store Manager.

Business Management

Assists the Store Manager in providing a store environment which consistently maintains Laura Canada’s visual presentation, merchandising and housekeeping standards.
Assists the Store Manager in dressing window mannequins to showcase the store’s inventory and adheres to visual standards, including any mandatory directives that may be issued.
Assists the Store Manager in ensuring proper execution of all Marketing directives with a high sense of urgency.
Assists the Store Manager in executing directives (e.g. receiving goods, implementing markdowns, processing transfers, Ship to Home) accurately and in a timely manner.
Acts as a back-up to the Store Manager.
Provides feedback to the Store Manager on quality issues, missed opportunities and inventory mix.

4. Store Performance

Contributes to achieve all key financial objectives established by Laura Canada:

Sales
Closing ratio
Hours
Shrink
Dollars per transaction
Units per transaction

Additional Responsibilities

- Completes all assigned administrative functions with accuracy and in a timely manner.
- Follows all P.O.S. procedures as per Company direction.
- Is required to secure and protect any confidential customer and team members’ information.
- Adheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources)

Requirements

- Contagious passion for fashion and customer service
- A minimum of 1 year of experience as Sales Associate preferred
- Proven leadership and passion for coaching and developing others
- Ability to create a positive work environment where team members are motivated to learn and grow.
- Excellent communication and interpersonal skills
- Demonstrates initiative on an on-going basis.
- Embraces Company initiatives and acts as a change agent to ensure directives are met.
- Open to feedback and implements change in a timely manner.

Working Conditions and Environment

Full-time or regular part-time status (minimum of 24 hours per week), based on business needs.
Available to work days, nights and weekends
Extended hours during the Christmas Season and special events (e.g. Family & Friends, Black Friday weekend)
Participates in inventory twice per year, all training sessions and staff meetings.
Works in a standing/walking position.
Lifts approximately 20-30 lbs of product/boxes, when required.
Uses ladders as required.

Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.

We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.

We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.

At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Customer Experience Lead motivates and develops the sales team to provide a memorable shopping experience while achieving financial objectives. They also assist the Store Manager with floor leadership, visual merchandising, and operational tasks.

Requirements

Candidates should have a passion for fashion and customer service, with at least one year of experience as a Sales Associate preferred. Strong leadership, communication skills, and the ability to work flexible hours including nights and weekends are required.

Skills

Customer service
Fashion styling
Team leadership
Coaching
Merchandising
Sales floor management
Inventory management
Communication
Interpersonal skills
Product knowledge
Visual presentation
Loss prevention
Point of sale procedures
Marketing execution
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Fashion
Customer Experience
Sales Associate
Store Operations
Merchandising
Visual Standards
Inventory
CRM
Loyalty Program
Ship to Home
Loss Prevention
Health & Safety
Floor Leadership
Coaching
Team Development
Financial Objectives
Sales Closing
Marketing Directives
Point of Sale

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Work requirements

Jobs in Canada