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Customer Experience Lead

  • AB, Canada
  • Rocky View, AB, Canada

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Job details

Posting language
English
Posted

Original job description

How will you support the team?

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.

  • Act as a stylist to build a personalized wardrobe to the customer.
  • Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends. 
  • Monitor sales targets frequently and take the required actions to influence the store’s results.
  • Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
  • Open and close the store as required.

The people who thrive with us have:

  • Contagious passion for fashion and customer service
  • Experience as a team leader or sales trainer
  • Desire to develop a career in retail
  • Strong selling and customer service skills

Benefits:

  • Employee discount in store
  • Dynamic and passionate team
  • Career development and advancement program
  • Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!

More about this job

Responsibilities

Provide customers with personalized styling and a memorable shopping experience while developing and training the sales team in customer service, programs, product knowledge, and trends. Monitor sales targets, take action to improve store results, handle daily store operations, and open or close the store as needed.

Requirements

Candidates should have a passion for fashion and customer service, experience as a team leader or sales trainer, and an interest in building a retail career. Strong selling and customer service skills are expected.

Skills

  • Customer Service
  • Team Leadership
  • Sales Training
  • Fashion Styling
  • Personalized Wardrobe Building
  • Sales
  • Product Knowledge
  • Knowledge Of Current Trends
  • Sales Target Monitoring
  • Team Development
  • Store Operations
  • Price Changes
  • Order Shipping And Transfers
  • Store Maintenance
  • Store Opening And Closing

Benefits

  • Employee Discount
  • Dynamic And Passionate Team
  • Career Development And Advancement Program
  • Supportive Management Team
  • Work-Life Balance

Visa sponsorship

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Categories

  • Retail
  • Customer Service & Support
  • Sales
  • Management & Leadership

Keywords

  • Fashion
  • Customer Experience
  • Customer Service
  • Retail
  • Team Leadership
  • Sales Training
  • Styling
  • Personalized Wardrobe
  • Sales Targets
  • Product Knowledge
  • Current Trends
  • Store Operations
  • Price Changes
  • Order Shipping
  • Transfers
  • Store Opening And Closing
  • Career Development

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