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Customer Experience Manager

  • Saguenay, QC, Canada

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Job details

Experience
A minimum of 3 years of experience in a store management, sales and customer service position
Posting language
English
Posted

Original job description

How will you support the team?

As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun, energetic and enjoyable store environment.

  • Act as a stylist to build a personalized wardrobe to the customer.
  • Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends. 
  • Monitor sales targets frequently and take the required actions to influence results.
  • Support the Store Manager in team management and merchandising to achieve sales goals.
  • Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

The people who thrive with us have:

  • Contagious passion for fashion and customer service
  • A minimum of 3 years of experience in a store management, sales and customer service position
  • Demonstrate initiative on an on-going basis.
  • Strong team building skills

Benefits:

  • Employee discount in store
  • Dynamic and passionate team
  • Career development and advancement program
  • Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!

More about this job

Responsibilities

The Store Assistant Manager recruits and leads the team to provide a memorable shopping experience while acting as a stylist for customers. They also monitor sales targets, manage merchandising, and oversee daily store operations.

Requirements

Candidates must have a minimum of 3 years of experience in store management, sales, and customer service. A contagious passion for fashion and strong team-building skills are essential for this role.

Skills

  • Team leadership
  • Customer service
  • Fashion styling
  • Merchandising
  • Sales target management
  • Staff coaching
  • Recruitment
  • Inventory management
  • Operations management
  • Product knowledge
  • Trend analysis
  • Team building

Benefits

  • Employee discount
  • Dynamic and passionate team
  • Career development and advancement program
  • Supportive management team
  • Work/life balance

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Customer Service & Support
  • Sales

Keywords

  • Store management
  • Fashion
  • Customer service
  • Sales targets
  • Merchandising
  • Team leadership
  • Recruitment
  • Styling
  • Operations
  • Inventory
  • Coaching
  • Retail

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