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Added 1 hour ago
IT Support Technician (Microsoft Solutions Specialist)
Webhorse Technologies
Inuvik, NT
Full-time
Welcome to Webhorse Technologies, your trusted managed service provider operating in the Canadian Arctic. We are dedicated to designing and implementing comprehensive IT solutions for…
Added 1 hour ago
Senior Engineer - ServiceNow Development
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Mississauga, ON
$87,780 to $122,892 CAD / year
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…and delivering innovative ServiceNow solutions that enhance service management processes and elevate the employee experience. In this position, you'll work with cutting-edge platform…
Added 1 hour ago
IT Workplace Professional
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Added 1 hour ago
Customer Experience Associate
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Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
Customer Experience Associate
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…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
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PIA Client Service Associate
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…value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor…
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Administrative Associate/Receptionist - Clinic
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Our clinic brings together a dynamic and passionate team committed to delivering an exceptional client experience and fostering high-quality patient interactions. As an Administrative…
Added 2 hours ago
Seasonal Associate
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$19.85 to $24.8 CAD / hour
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Added 4 hours ago
Maintenance Technician
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Senior Manager, Specialty Pharmacy-2
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Set clear performance expectations and ensure the team consistently achieves operational, financial and service objectives.
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Security Concierge
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Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 5 hours ago
Casual Safe House Support Worker
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Client Relations Associate
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$3,199 to $4,199 CAD / month
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Seasonal Associate
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Added 6 hours ago
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Our client is a prominent full-service national law firm with a significant presence across Canada. For more than two decades, they have been consistently recognized as one of the top…

Laura Canada

Sales Associate

Kelowna, BC, Canada

Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

Join our team to achieve your full career potential!

We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.

Sales Associate

Reports to: Store Manager

Department: Operations

Role Summary

The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with customers.

Critical Functions

1. Customer Service

Provides exemplary customer service by following the Laura Canada service standards.
Drives sales by assessing the unique needs of customers and adding on in accordance with the Laura Canada service standards.
Demonstrates strong wardrobing skills by assessing the unique needs of customers and keeping current on product knowledge, new arrivals, location of merchandise and fashion trends.
Effectively develops customer relationships by applying Laura Canada’s Clientele Development tools.
Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.
Executes all P.O.S. (Point of Sale) procedures accurately and efficiently (i.e. sales, refunds, Ship to Home, etc.), as required.

Additional Responsibilities

Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards.
Completes all assigned administrative functions with accuracy and in a timely manner.
Supports store initiatives as directed.
Adheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources).

Requirements

Experience in a retail environment preferred
Excellent communication and interpersonal skills
Conducts oneself in a professional manner.
Open to feedback and implements change in a timely manner.
Demonstrates initiative on an ongoing basis.
Positive attitude and confident
Passion to keep learning, growing and adapting

Working Conditions and Environment

Flexible to the hours of the business
Minimum of 3 shifts per week (minimum 3-hour shift)
Participates in inventory twice per year, all training sessions and staff meetings.
Works in a standing/walking position.
Lifts approximately 20-30 lbs of product/boxes, as required.
Uses ladders as required.

Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.

We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.

We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.

At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

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More about this job

Responsibilities

The Sales Associate provides exemplary customer service and drives sales by assessing customer needs and maintaining product knowledge. They are also responsible for executing point-of-sale procedures and maintaining the store's visual presentation and safety standards.

Requirements

Candidates should have experience in a retail environment and possess excellent communication and interpersonal skills. The role requires a professional demeanor, a positive attitude, and the ability to work flexible hours including standing and lifting tasks.

Skills

Customer Service
Sales
Fashion Awareness
Product Knowledge
Relationship Building
Point of Sale
Communication
Interpersonal Skills
Visual Presentation
Inventory Management
Loss Prevention
Administrative Tasks

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Service
Fashion
Point of Sale
CRM
Loyalty Program
Inventory
Health and Safety
Visual Merchandising
Apparel
Clientele Development

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