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Laura Canada

Sales Associate

Saint-Sauveur, QC, Canada

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Sales Associate

Reports to: Store Manager

Department: Operations

Role Summary

The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with customers.

Critical Functions

1. Customer Service

Provides exemplary customer service by following the Laura Canada service standards.
Drives sales by assessing the unique needs of customers and adding on in accordance with the Laura Canada service standards.
Demonstrates strong wardrobing skills by assessing the unique needs of customers and keeping current on product knowledge, new arrivals, location of merchandise and fashion trends.
Effectively develops customer relationships by applying Laura Canada’s Clientele Development tools.
Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.
Executes all P.O.S. (Point of Sale) procedures accurately and efficiently (i.e. sales, refunds, Ship to Home, etc.), as required.

Additional Responsibilities

Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards.
Completes all assigned administrative functions with accuracy and in a timely manner.
Supports store initiatives as directed.
Adheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources).

Requirements

Experience in a retail environment preferred
Excellent communication and interpersonal skills
Conducts oneself in a professional manner.
Open to feedback and implements change in a timely manner.
Demonstrates initiative on an ongoing basis.
Positive attitude and confident
Passion to keep learning, growing and adapting

Working Conditions and Environment

Flexible to the hours of the business
Minimum of 3 shifts per week (minimum 3-hour shift)
Participates in inventory twice per year, all training sessions and staff meetings.
Works in a standing/walking position.
Lifts approximately 20-30 lbs of product/boxes, as required.
Uses ladders as required.

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More about this job

Responsibilities

The Sales Associate provides exemplary customer service, drives sales through product knowledge and wardrobing skills, and develops long-term customer relationships. They are also responsible for maintaining store visual standards, executing POS procedures, and completing administrative tasks.

Requirements

Candidates should have experience in a retail environment and possess excellent communication and interpersonal skills. The role requires a professional demeanor, a positive attitude, and the ability to work flexible hours including standing and lifting tasks.

Skills

Customer service
Sales
Fashion awareness
Product knowledge
Clientele development
Point of sale
Communication
Interpersonal skills
Visual merchandising
Inventory management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Service
Fashion
Point of Sale
CRM
Inventory
Visual Presentation
Loss Prevention
Health and Safety
Merchandising
Wardrobing

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