Account Manager - Commercial Lines
- Hamilton, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Are you passionate about providing a best-in-class client experience? Are you self-motivated, proactive, and client-focused? If so, this position may be perfect for you.
We are currently seeking an Account Manager in our Commercial Lines Business Unit. In this role you will help our company succeed and grow by providing exceptional day-to-day service to Commercial Lines clients.
Your primary responsibilities include:
The salary range for this newly created role is $65,000 - $80,000 Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Lawrie Insurance Group Inc. is an equal opportunity employer and is committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please advise Human Resources if you require accommodation.
We are currently seeking an Account Manager in our Commercial Lines Business Unit. In this role you will help our company succeed and grow by providing exceptional day-to-day service to Commercial Lines clients.
Your primary responsibilities include:
- Oversee the day-to-day servicing of the book working with clients and our Sales Professionals
- Review client’s current coverage and exposures, loss experience and analyze risk to determine the product/service requirements
- Input and update claims and new client information
- Assist with client inquiries or rush assignments as requested
- Know customers and fully understand their needs
- Negotiate with our insuring partners for best solutions for clients risk transfer options
- Document all communications and interactions with clients, carriers, and others
- Address insured’s questions and concerns regarding policies, coverage, and premium payments promptly via phone, e-mail, written communication etc.
- Preparing and forwarding binders for renewals as instructed
- Manage client accounts receivables
- Minimum 5 years Commercial Lines experience, either from a brokerage or insurance company preferred
- R.I.B.O license and/or working towards C.I.P or C.A.I.B designations is an asset
- Interpersonal, strong communication and listening skills are crucial for this position
- Driven and results oriented
- A strong attention to detail and accuracy
- Excellent organizational skills
- Enjoy being a team player
- Self-motivated and proactive
- Proficient with Microsoft Word and Excel
The salary range for this newly created role is $65,000 - $80,000 Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Lawrie Insurance Group Inc. is an equal opportunity employer and is committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please advise Human Resources if you require accommodation.
More about this job
Responsibilities
Manage day-to-day servicing of Commercial Lines client accounts, including reviewing coverage and exposures, analyzing risk, updating client and claims information, and responding to client inquiries. Negotiate risk-transfer solutions with insurance partners, document communications, prepare renewal binders, and manage client accounts receivable.
Requirements
At least five years of Commercial Lines experience with a brokerage or insurance company is preferred. A R.I.B.O. license and progress toward C.I.P. or C.A.I.B. designations are assets; strong communication, organization, accuracy, client focus, initiative, teamwork, and proficiency with Microsoft Word and Excel are also sought.
Skills
- Commercial Lines Insurance
- Client Account Management
- Client Service
- Risk Analysis
- Coverage Review
- Insurance Negotiation
- Claims Information Management
- Policy and Coverage Support
- Communication
- Listening
- Organization
- Attention to Detail
- Microsoft Word
- Microsoft Excel
- Teamwork
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Finance & Accounting
- Sales
- Management & Leadership
Keywords
- Commercial Lines
- Insurance
- Account Management
- Client Service
- Sales Professionals
- Coverage
- Exposures
- Loss Experience
- Risk Analysis
- Claims
- Risk Transfer
- Insurance Partners
- Policy
- Premium Payments
- Renewals
- Binders
- Accounts Receivable
- R.I.B.O. License
- C.I.P.
- C.A.I.B.
- Microsoft Word
- Microsoft Excel