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Added 15 mins ago
R
Analyst, Central Funding Group
RBC
Toronto, ON
- Full-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Added 15 mins ago
GO
Senior Financial Analyst
Government of Northwest Territories
Yellowknife, NT
- $106,158 to $126,809 CAD / year
- Full-time
The Government of the Northwest Territories is seeking a Senior Financial Analyst to join the Department of Health and Social Services in Yellowknife.
Added 15 mins ago
TU
Student Financial Business Support Analyst
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
The Student Financial Business Analyst is a critical role, responsible for campus and/or university-wide student financial support programs, performing specialized and complex financial…
Added 15 mins ago
L
Raw Materials Assistant Coordinator
lululemon
Vancouver, BC
- Full-time
Relevant experience in project management, coordination, analyst, strategy, or another related field.
Added 17 mins ago
LM
Investment Analyst
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- Full-time
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Added 28 mins ago
Business Analyst - FIN
Government of Alberta
Edmonton, AB
Reporting to the Manager of Operations Finance, the Business Analyst Finance provides analysis and project leadership in support of 1GX operations and the 1GX production environment.
Added 29 mins ago
RN
Finance Analyst, Commercial Canada
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Toronto, ON · North York, ON
- Full-time
The Finance Analyst, Commercial Canada supports profitable sales growth by turning financial and market data into insights that guide business decisions.
Added 30 mins ago
G
January 2027 Business Analyst (Pension)
Glencore
Sparwood, BC
- $4,117 to $5,192 CAD / month
- Full-time
Currently enrolled in an undergraduate degree in Actuarial Science or related program (Mathematics, Statistics, Business).
Added 30 mins ago
RS
Sr Product Analyst - Rogers Sports & Media
Rogers Sports & Media
Toronto, ON
- Full-time
…data-driven experience to fill the role of a Sr. Product Data Analyst. As a Sr. Product Data Analyst, you will be part of the Data Product team and support new ideas, product roadmap…
Added 30 mins ago
M
Solution Architect
Mindtris
Fredericton Junction, NB
- Full-time
Work closely with the project team members including Program Manager, Solution Architect, Project Manager, and Lead Business Analyst on overall direction, scope, and deliverables for the…
Added 30 mins ago
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Application & Integration Technical Analyst
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- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 48 mins ago
MH
Behaviour Interventionist - Guildford
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- Part-time
…team (of speech pathologists, by a Board-Certified Behavior Analyst® BCBAs, Occupational therapists and physical therapists) to clients receiving services from Monarch House. You will work…
Added 48 mins ago
MU
Financial Analyst
McGill University
Sherbrooke, QC
- Full-time
…within the School of Continuing Studies (SCS). The Financial Analyst will support the Associate Director in providing key financial analysis and recommendations aligned to support the…
Added 48 mins ago
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Experienced Analyst, Corporate Finance and M&A
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- Full-time
Telemedicine Employee and Family Assistance Program
Added 48 mins ago
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Financial Analyst, Margin Retail Accounting
Canadian Tire Corporation
Toronto, ON
- Full-time
Minimum 1-3 years experience in a medium/large company at a Financial Analyst/Accountant level, with strong IFRS knowledge.
Added 51 mins ago
DM
Information technology (IT) support analyst
Dome Mine Ltd.
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- $87,000 to $90,000 CAD / year
- Full-time
- On-site
Added 1 hour ago
C
NEW GRAD Junior Project Manager/ Business Analyst
CGI
Toronto, ON
- Full-time
Recent graduate or junior professional from Business, Information Technology, Computer Science, Engineering, Management, Project Management, or a related program.
Added 1 hour ago
E
Data and Program Evaluation Analyst
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Toronto, ON
- Contract
The Data and Program Evaluation Analyst will play a key role in managing and optimizing the Apricot database to support accurate, comprehensive data capture on youth progression throughout…
Added 1 hour ago
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Human Resources Analytics Specialist
HireTalent
Montreal, QC
- Temporary
As a key member of the HR Analytics & Insights team, the HRIS Analyst serves as a strategic partner to HR stakeholders and IT functions across the Americas. This role owns end-to-end…
Added 1 hour ago
Senior ARS Monitoring Analyst
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Calgary, AB · KPMG Tower
We are looking for a Senior ARS Monitoring Analyst to join our External Compliance Monitoring – Alberta Reliability Standards (ECM-ARS) team. Reporting to the Team Lead, ARS Monitoring…
Added 1 hour ago
Energy Resource Planning Analyst
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Surrey, BC
In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to…
Added 1 hour ago
E
Senior Analyst, Finance Systems
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to the Senior Manager – Finance Systems, the Senior Analyst – Finance Systems will be responsible for assisting with Workday financial system configuration, reporting and…
Added 1 hour ago
IF
.NET Programmer Analyst
iA Financial Group
Quebec, QC
- Full-time
iA Financial Group is looking for a versatile Application Programmer Analyst (.NET) to join the Agent Compensation sector within the Odyssey Train. You will become part of a team driven by…
Added 1 hour ago
HH
Clerk II
Halton Healthcare
Oakville, ON
- Part-time
The Cancer Clinic at Oakville Trafalgar Memorial Hospital is a well-established program dedicated to providing comprehensive cancer care. It is located on the 2nd floor of the North…
Added 1 hour ago
RJ
Senior Analyst, Third Party Risk Management Contract
Raymond James Ltd.
Vancouver, BC
- Contract
Senior Analyst, Third Party Risk Management - 12 Month Contract

Lawson Lundell

IT Support Analyst

Vancouver, BC, V6C 3L2, Canada

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Job details

Experience: 2+ years’ experience in supporting end‐user technologies, including Windows 11, Microsoft 365 apps/cloud services, Adobe, Mac/iOS, remote access (RDP, VPN), VOIP, A/V technologies
Posting language: English
Posted: Oct 8, 2026

Original job description

Lawson Lundell LLP is a leading regional Canadian business law firm with offices in Vancouver, Kelowna, Calgary and Yellowknife, who is known for its practical, strategic approach to legal and business problems. The firm is recognized and respected by its peers in legal and business publications and was recently named one of BC’s Top Employers for 2026. Business in Vancouver also recognized Lawson Lundell LLP as the fastest growing law firm in Western Canada.

We are currently recruiting for the position of IT Support Analyst (Help Desk). This role is located in our Vancouver office. Join a team of IT professionals that enjoy technology and support each other in the delivery of exceptional IT services to the firm.

Responsibilities for this position include, but are not limited to:

IT Support Responsibilities:

Tier 1 IT Support – troubleshoot requests coming from calls and emails to the IT Help Desk.
Provide after hours on‐call support on rotating schedule.
Support & setup of Audio/Video conferencing technology in meeting rooms.
Support for computer equipment & office phone setup and moves.
Investigate, troubleshoot and resolve end‐user application or peripheral issues. This may involve working with application support teams and vendors.
Support our IT environment, including Virtual & Physical desktops, mobile device management (MDM), access & identity management (AD, Entra, MFA), Microsoft Office suite, document management, endpoint and web security, and supporting video/web conferencing platforms – Cisco Webex, MS Teams, and Zoom.

Qualifications:

Certificate or diploma in information technology or computer systems
Microsoft Office/Windows experience
2+ years’ experience in supporting end‐user technologies, including Windows 11, Microsoft 365 apps/cloud services, Adobe, Mac/iOS, remote access (RDP, VPN), VOIP, A/V technologies
Strong technical and analytical skills
Excellent verbal and written communication skills in English
Good Interpersonal skills and a positive attitude
Ability to be resilient when dealing with stressful situations or people
Self‐motivated and able to multi‐task
Willing to work flexible hours when required
This position is required to be onsite in the downtown Vancouver
Successful completion of a Canadian criminal records check

Nice to have

Experience working in a laws firm or professional services organization
Microsoft Certifications
You have a background in standard IT technologies and a strong understanding of ITIL

The typical salary range for this position is $63,000 - $68,000 annually; the base pay offered is based on location and may vary depending on job-related knowledge, skills, experience, internal and market equity.

In addition to a competitive salary, we offer a variety of benefits, including:

Health Benefits: extended health, dental, vision, out of country, life, AD&D.
Lifestyle Benefit: reimbursement for purchases from a pre-approved list, including memberships and gym equipment.
Tenant Fitness Centre: access to the fitness centre in our office building
Paid Parental Leave top up.
Paid Time Off: vacation time starts at 3 weeks, personal days, sick time, and a volunteer day every year.
Education Reimbursement: we are committed to continued growth and development, and our educational reimbursement policy provides opportunity for our staff to expand on their skills and knowledge in the legal field.
Financial Benefits: defined contribution pension plan matched by the firm, RRSP, TFSA, year-end bonuses and an employee referral bonus program.
Fun Environment: annual year end party, happy hours, staff appreciation week, and many other social events.
Awards: long term service and bonus vacation awards.

If you are interested in becoming part of our dynamic environment and would like to apply for this position, please submit your resume with a covering letter to the attention of Kevin Bahng, Chief Information Officer (kbahng@lawsonlundell.com).

Although we thank all applicants for their interest in Lawson Lundell LLP, only shortlisted candidates will be contacted.

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More about this job

Responsibilities

Provide Tier 1 IT support by troubleshooting technical requests via calls and emails while managing office equipment and A/V conferencing setups. Maintain the firm's IT environment, including identity management, mobile device management, and various software platforms.

Requirements

Requires a certificate or diploma in information technology and at least 2 years of experience supporting end-user technologies. Candidates must possess strong analytical skills, excellent communication abilities, and the capacity to work onsite in Vancouver.

Skills

IT support
Troubleshooting
Audio/Video conferencing
Windows 11
Microsoft 365
Mobile device management
Active Directory
Entra
MFA
Document management
Cisco Webex
MS Teams
Zoom
VPN
VOIP
ITIL

Benefits

Extended health
Dental
Vision
Out of country insurance
Life insurance
AD&D insurance
Lifestyle benefit
Tenant fitness centre
Paid parental leave
Vacation time
Personal days
Sick time
Volunteer day
Education reimbursement
RRSP
TFSA
Year-end bonuses
Employee referral bonus

Visa sponsorship

Not detected in the job text

Hiring contact

Kevin Bahng

Hiring contact email

kbahng@lawsonlundell.com

Keywords

IT Support
Help Desk
Windows 11
Microsoft 365
Active Directory
Entra
MFA
Cisco Webex
MS Teams
Zoom
VPN
VOIP
ITIL
Mobile Device Management
Adobe
Mac
iOS
RDP
Audio/Video Conferencing
Legal Industry
Professional Services
Troubleshooting
Identity Management
Endpoint Security
Web Security
Document Management
Cloud Services
Technical Support
Hardware Setup
On-site

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