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Added 14 mins ago
NF
Front End Department Manager Full Time Day
No Frills
Okotoks, AB
- Full-time
…your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like…
Added 14 mins ago
R-
Designer Activewear
RCL - Reitmans Canada Ltd/Ltée
Montreal, QC
- Full-time
…collections, exploring new fabrics, fits, silhouettes, and functional details that reflect our brand identity and evolving customer…
Added 30 mins ago
MAC Key Holder - Part Time -Quartier Dix-30, Brossard, QC
Estée Lauder Companies
Brossard, QC
…the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your…
Added 1 hour ago
A
Firmware Engineer
Actalent
Richmond, BC
- $40 to $65 CAD / hour
- Full-time
Prepare clear and comprehensive technical documentation, including design specifications, test plans, and implementation details.
Added 1 hour ago
LC
Assistant Store Manager Fresh Full Time Day
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Warman, SK
- Full-time
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Added 1 hour ago
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Added 1 hour ago
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Assistant Manager Assistant Store Manager
Estée Lauder Companies
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- Full-time
…the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your…
Added 1 hour ago
EL
Key Holder - The Cosmetics Company Store - Temp PT - Cookstown Tanger, Cookstown, ON
Estée Lauder Companies
Innisfil, ON
- Full-time
…the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your…
Added 1 hour ago
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Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
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Use the Government Jobs tab to search through your municipality's employment opportunities. Subscribe to job posting notifications to be automatically alerted of the latest career…
Added 2 hours ago
L
HAKIM OPTICAL This link will open in a new window is hiring Licensed Optician with LMIA
LMIA.CA
ON · Ontario, Canada
- Full-time
Added 2 hours ago
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Added 2 hours ago
LC
Grocery Assistant Department Manager Part Time Day
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Warman, SK
- Part-time
…your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like…
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Added 3 hours ago
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Added 3 hours ago
LC
Front End Department Manager Full Time Day
Loblaw Companies Limited
Okotoks, AB
- Full-time
…your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like…
Added 3 hours ago
R(
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LAZ Parking

Overnight Shuttle Dispatcher - Edmonton, AB

AB, Canada
Edmonton, AB, Canada

$24.25 USD / hour · Full-time

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Job details

Pay: $24.25 USD / hour
Job type: Full-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 12, 2026

Original job description

Details**
Location: Edmonton Airport
Position: Shuttle Dispatcher
Pay Rate: $22.75
Hours: Full Time & Part Time Available MUST have open availability
Building of long-lasting friendships/relationships
Job training and career development

Position Summary

The Spirit of the Position:

The Dispatcher is responsible for coordinating shuttle operations at Edmonton Airport to ensure safe, timely, and efficient transportation service. This role serves as the communication hub between drivers, supervisors, and management, monitoring real-time operations, addressing service needs, and resolving issues to maintain service quality and customer satisfaction.

Key Responsibilities

Monitor shuttle operations and track vehicle locations across all routes.
Dispatch shuttles based on service demand, and operational priorities.
Communicate clearly with Shuttle Drivers using a two-way radio to provide direction, updates, and support.
Respond to transit calls, service delays, and customer concerns in a timely and professional manner.
Track and coordinate driver breaks to ensure consistent route coverage.
Log shuttle activity including pickup calls, complaints, trip data, and service patterns.
Record and report mechanical issues, coordinating vehicle maintenance requests as required.
Maintain accurate daily logs and complete reporting as required.
Act as a central communication point between drivers, operations, and other departments.
Monitor ongoing operations and escalate issues as needed.
Provide general administrative support related to shuttle operations.
All other duties as assigned.

Qualifications

1–3 years of dispatch, customer service, or related experience (experience in transportation or shuttle operations is an asset, but not required).
Strong verbal and written communication skills in English are required.
Proficiency in French is considered a significant asset; additional languages are an advantage.
Demonstrated ability to provide excellent customer service and handle inquiries in a professional, friendly manner.
Ability to learn and effectively use communication tools (e.g., radios, phonetic alphabet, phone systems, and basic computer applications).
Strong organizational skills with attention to detail.
Ability to multitask and remain calm under pressure in a fast-paced environment.
Accurately complete data entry and maintain logs, records, and reports in a timely and organized manner.
Comfortable answering phones and coordinating requests in a timely and efficient manner.
Ability to work flexible hours, including evenings, weekends, and holidays.
Consistently follows company policies, procedures, and safety standards

Physical Requirements

Ability to sit or stand for extended periods.
Ability to use computers, radios, and phones continuously throughout the shift.
Occasional lifting of up to 25 lbs.

Core Competencies

Customer Service Focus: Prioritizes safe and reliable passenger service.
Communication: Provides clear, professional, and effective communication.
Problem Solving: Quickly identifies issues and coordinates solutions.
Teamwork: Works collaboratively with drivers, supervisors, and management.
Integrity: Maintains confidentiality and adheres to company policies.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Pay Type: Hourly

LAZ is an equal opportunity employer. We respect diversity and do not discriminate on the basis of actual or perceived race, colour, creed, religion, place of origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, mental or physical disability, protected medical condition as defined by applicable provincial law, genetic information, source of income, family status, or any other characteristic protected by applicable federal or provincial laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to any protected characteristic in accordance with applicable federal and provincial laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

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More about this job

Responsibilities

Coordinate shuttle dispatch and monitor vehicle locations, route coverage, and service demand while communicating with drivers, supervisors, and other departments. Respond to service delays and customer concerns, maintain operational logs and reports, and coordinate break schedules and vehicle maintenance requests.

Requirements

Requires 1–3 years of dispatch, customer service, or related experience; transportation experience is an asset but not required. Candidates need strong English communication, customer service, organizational, multitasking, and recordkeeping skills, and must be available to work flexible hours, including evenings, weekends, and holidays.

Skills

Shuttle Dispatching
Transportation Coordination
Customer Service
Radio Communication
Verbal Communication
Written Communication
Problem Solving
Multitasking
Organization
Attention To Detail
Data Entry
Recordkeeping
Time Management
Teamwork
Phone Systems
Basic Computer Applications

Benefits

Job Training
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Shuttle Dispatch
Transportation Operations
Vehicle Tracking
Route Coordination
Two-Way Radio
Phonetic Alphabet
Customer Service
Driver Break Scheduling
Service Delays
Customer Concerns
Trip Data
Operational Logs
Data Entry
Reporting
Vehicle Maintenance
Mechanical Issues
Phone Systems
Basic Computer Applications
Safety Standards
Airport Shuttle

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