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LBMX

Account Manager, Supply Cloud

London, ON, N6A 5P3, Canada

Salary Range: $100,000 annually, plus $40,000 variable compensation tied to expansion revenue, based on experience and qualifications · Full-time

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Job details

Pay: Salary Range: $100,000 annually, plus $40,000 variable compensation tied to expansion revenue, based on experience and qualifications
Job type: Full-time
Experience: 3+ years of experience in Account Management, inside sales, or B2B SaaS sales, with a quota for expansion, upsell, or conversion revenue.
Positions available: 1
Posting language: English
Posted: Nov 6, 2026

Original job description

Account Manager- Supply Cloud

About LBMX

LBMX is a dynamic and growing SaaS company with an international perspective, proudly based in London, Ontario. As we continue our strong growth trajectory, we’re looking for talented, driven, and collaborative individuals to join us and help shape what’s next.

Recognized as one of Canada’s Top 100 Employers, LBMX combines strong performance with a people-first culture. We believe in building meaningful careers, supporting work-life balance, and creating an environment where your contributions are valued and your growth is encouraged.

At LBMX, you’ll have the opportunity to grow, contribute meaningfully, and be part of a team building something exceptional.

Position Description:

The Account Manager – Supply Cloud owns revenue growth across LBMX’s Supply Cloud network of distributors and suppliers. This role is accountable for expansion within the installed base: converting connected trading partners to paid plans and growing the number of trading partners each customer connects with. Working closely with Customer Success, Support and Implementations the Account Manager carries a quota for expansion revenue and runs a high-volume, consultative sales motion across a large book of accounts.

Must be able to legally work in Canada.

Positions Available: 1

What You Will Do:

Own expansion revenue, conversions to paid, and new connections for a defined book of Supply Cloud distributor and supplier accounts.
Identify trading partners that are connected but not yet on a paid plan, and convert them with a clear, data-backed value case.
Sell additional trading-partner connections and platform entitlements to existing customers, grounded in their document volume and business outcomes.
Qualify, develop, and close expansion leads generated by Customer Success, while proactively creating new opportunities through account planning and outreach.
Use MEDPICC to manage your deals and keep pipeline updated with MEDPICC.
Run a disciplined, high-volume pipeline of many smaller deals with short sales cycles, keeping stages, revenue values, close dates, and next steps accurate in Salesforce.
Prepare and deliver proposals, pricing quotes, and order forms, collaborating with Finance and internal stakeholders through signature.
Ensure a seamless handoff of every sale to Implementation and the connections team, with complete trading-partner details, document types, and customer timelines, so new connections go live quickly.
Identify churn and downsell risk early, communicate it proactively, and support recovery plans in partnership with Customer Success.
Provide market and customer insights to Product, Finance, and leadership on connection pricing, packaging, competitive positioning, and product enhancements.
Other duties as assigned.

What You Will Bring:

3+ years of experience in Account Management, inside sales, or B2B SaaS sales, with a quota for expansion, upsell, or conversion revenue.
Proven track record of achieving expansion and growth targets across a large book of accounts.
Comfort running a high-volume sales motion, managing many concurrent opportunities with speed and consistent follow-up.
Experience with B2B integrations, EDI, supply chain, distribution, or trading-partner networks is preferred.
Ability to build the commercial case from usage data, such as document volume, connected trading partners, and time saved, rather than relying solely on relationships.
Strong forecasting discipline with a commitment to accurate CRM management, pipeline visibility, and reporting. Experience with MEDPICC an added benefit.
Excellent negotiation, presentation, and written communication skills, with strong attention to detail in proposals and customer communications.
Ability to collaborate effectively across Customer Success, Sales, Implementation, Finance, and Product teams.
Highly professional, self-motivated, and accountable, with the ability to work independently, take initiative, and drive results in a fast-paced environment.

Compensation

Salary Range: $100,000 annually, plus $40,000 variable compensation tied to expansion revenue, based on experience and qualifications

What You Can Expect at LBMX

Competitive compensation and a comprehensive benefit package, including a health spending account and employee assistance program
Three weeks’ vacation and five personal days to start, plus additional paid LBMX holidays throughout the year
Company matched GRSP contributions
Flexible summer hours and a strong commitment to work-life balance
Education subsidies to support your professional growth
Full access to LinkedIn Learning to support continuous development and skill building
Maternity, Parental, and Compassionate Care Leave top-up program
$500 new hire home office allowance

LBMX is committed to building an inclusive workplace. We encourage applications from qualified individuals of all backgrounds, and we are dedicated to providing accommodations throughout the recruitment and employment process. If you require accommodation at any stage, please let us know.

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More about this job

Responsibilities

The Account Manager is responsible for driving revenue growth within the Supply Cloud network by converting trading partners to paid plans and expanding connections. They will manage a high-volume sales pipeline, deliver proposals, and collaborate with internal teams to ensure seamless implementation and customer success.

Requirements

Candidates must have 3+ years of experience in Account Management or B2B SaaS sales with a proven track record of achieving growth targets. Strong proficiency in CRM management, specifically MEDPICC, and the ability to build commercial cases from usage data are required.

Skills

Account management
B2B SaaS sales
Inside sales
Expansion revenue
Upselling
Salesforce
MEDPICC
Pipeline management
Negotiation
Presentation skills
Data analysis
Customer success
Supply chain
EDI
Trading-partner networks
Communication

Benefits

Health spending account
Employee assistance program
Three weeks vacation
Five personal days
Company matched GRSP contributions
Flexible summer hours
Education subsidies
LinkedIn Learning access
Maternity leave top-up
Parental leave top-up
Home office allowance

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Supply Cloud
SaaS
B2B
Sales
Revenue Growth
Customer Success
Salesforce
MEDPICC
EDI
Supply Chain
Distribution
Trading-partner networks
Pipeline management
Upsell
Conversion
Data-backed value case
Implementation
Market insights
Forecasting
Negotiation
Presentation
Communication
Account planning
CRM

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