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Added 3 mins ago
Customer Care Representative
CareRx Corporation
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$18 to $20 USD / hour
Full-time
…Retirement Communities. Under the direction of the Customer Care Manager, the Customer Care Representative is responsible for ensuring that exceptional customer care is provided to all…
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LCBO

Labour Relations Analyst (Contract)

Toronto, ON, Canada

Pay: $66,671.00 - $113,578
Job type: Full-time
Apply by: Oct 9, 2026
Experience: Minimum 2 years of experience in a corporate environment with a unionized workforce
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

Pay:

$66,671.00 - $113,578

Job Posting Description:

This is an onsite role

Contract Duration: 12 Months

Reporting to the Senior Manager, Labour Relations Corporate Initiatives, you will support to the Labour Relations leadership team by conducting a variety of research, data analysis and special projects to support strategic decisions on policy, collective agreement proposals, administration and interpretation, grievances, arbitrations and workplace issues.

If you love building dashboards, real time data manipulation and deep dive trend/risk analysis, then this is the role for you!

About the Role

Monitor and prioritize grievance and arbitration files
Conduct analysis of grievances and arbitrations to assess financial and reputational risk real time feedback on emerging trends, priority areas of focus, etc.
Support client advisory to ensure the team is fully prepared for arbitration and med-arb processes
Ensure appropriate processes to improve and sustain integrity/reliability of labour relations data. Provide real time grievance analytics (by region, themes, business lines, etc.) to enable labour relations and leaders to respond as required
Manage all reporting obligations under collective bargaining agreement to ensure compliance and a single source of truth and methodology
Manage the data collection and preparation related to the attendance management program
Review, summarize and analyze relevant collective agreements
Benchmark compensation and collective agreement provisions externally, using research into industry best practices
Predictive analysis of union communications, campaigns and actions leading into and during the bargaining process
Root cause analysis of grievance trends to inform bargaining proposals and mandates Support for, and qualitative analysis of, in-person and survey-based consultations led by corporate Initiatives to inform bargaining proposals and mandate
Costing and analysis of proposals, both at the bargain table and to inform strategy and mandate
Fact checking of union claims to inform communications strategy
Analysis of data from PeopleOps and Grievance Database against LR resources, programs, tools to determine effectiveness and identify gaps
Conduct impact analysis on Corporate Initiative consultations
Write briefing material related to labour relations issues for senior management, such as briefing notes and presentations.
Updating knowledge articles owned by and related to corporate labour relations initiatives.

About You

Post-secondary Degree in Labour or Industrial Relations, data analysis or an acceptable combination of knowledge and experience.
Minimum 2 years of experience in a corporate environment with a unionized workforce
Knowledge of Labour Relations and Labour Law, as well as knowledge and awareness of employment related legislation
Knowledge of the collective bargaining process
Advanced knowledge of computer systems, specifically Microsoft Excel, PowerBI, Word, and PowerPoint
Experience creating complex reports, analyzing data and building dashboards
Well-developed research, reasoning, mathematical, analytical and problem-solving skills

We offer a comprehensive suite of benefits, including:

Access to an Employee & Family Assistance Program
a Defined Benefit Pension
Discounts on products and services via Workperk.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

Your personal information is being collected under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the purpose of processing your job application. When you select “Easy Apply”, your personal information will be collected through LinkedIn and shared with the LCBO in accordance with the LinkedIn User Agreement.

If you wish to apply without sharing your personal information with LinkedIn, please visit the LCBO Careers website. If you have any questions regarding the LCBO’s collection and use of personal information, please refer to the LCBO Customer Privacy Notice, or contact the Freedom of Information and Privacy Office at:

Freedom of Information and Privacy Office

100 Queens Quay East, 9th Floor

Toronto, Ontario M5E 0C7

Telephone: 416 864-2462

E-mail: foi.privacy@lcbo.com

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

October 8, 2026

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Apply About employer

More about this job

Responsibilities

The role involves supporting the Labour Relations team by conducting research, data analysis, and managing grievance and arbitration files. You will also provide real-time analytics and support strategic decision-making regarding collective agreements and workplace issues.

Requirements

Candidates must possess a post-secondary degree in Labour or Industrial Relations or a related field, along with at least 2 years of experience in a unionized corporate environment. Proficiency in Microsoft Office suite, PowerBI, and a strong understanding of labour law and collective bargaining processes are required.

Skills

Labour Relations
Data Analysis
Grievance Management
Arbitration Support
Collective Bargaining
Microsoft Excel
PowerBI
Reporting
Risk Analysis
Research
Policy Interpretation
Predictive Analysis
Communication
Problem-solving
Mathematical Skills
Employment Law

Benefits

Employee & Family Assistance Program
Defined Benefit Pension
Discounts on products and services

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Data Analysis
Grievance
Arbitration
Collective Bargaining
Microsoft Excel
PowerBI
Risk Analysis
Predictive Analysis
Attendance Management
Employment Law
Reporting
Dashboarding
Corporate Initiatives
Union Communications
Fact Checking
Briefing Notes
Workplace Issues
Policy Interpretation
Research
Mathematical Skills
Analytical Skills
Problem-solving
Human Resources
LCBO
Contract
Onsite
Data Collection
Compliance
Strategy

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