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Sales Coordinator

  • Montreal, QC, Canada

Contract

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Job details

Job type
Contract
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Posting language
English
Posted

Original job description

Work place :1740 Rene-Levesque West, Montreal, QC H3H 1R3

Statuts: Full time

Located in downtown Montreal, the Nouvel Hotel offers quick access to all means of transportation. If you want to be surrounded by passionate professionals, this 4-star hotel is ready to welcome you. Additionally, the hotel's location provides a variety of choices for restaurants and cafes for lunch hours or for the 5 to 7 after work.

Who are we:

Tidan is a hotel and real estate group that has been in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, please visit our website: https://www.tidan.com/en/.

Why join our team:

Apart from competitive salaries, we offer benefits, such as group insurance, which includes life insurance, disability insurance, medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. A bonus is also provided via our referral program, and more.

We believe in teamwork and are committed to creating a high-performing team through training or by strengthening team relationships. We have admiration for our employees who set themselves professional challenges, and we support them in achieving their goals. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, as there is a place for you.

Under the authority of the Sales Director, and General Manager, the Sales Coordinator – Tour & Travel Segment main function is to assist the Sales Department.

Task description:

  • Promote and sell hotel products and services to the Tours and Travel market
  • Group reservations (amenity groups and convention groups) in the system
  • Draft group contracts, conditions, arrival lists, meals, meeting space, and baggage handling, and ensure follow-up with the departments concerned
  • Make the arrival list for the current week
  • Follow up with customers and resolve issues
  • Ensure that the reservations department has all the rates or contracts related to the different market segments and the various promotional rates
  • Responsible for the inventory of promotional products and stationery needed for the sales department
  • Support the General Manager
  • Support the Sales & Marketing Director


Skills:

  • Knowledge of PMS Opera an asset
  • Ability to influence and convince
  • Knowledge of the hotel environment
  • Demonstrate professionalism at all times
  • Safe and quick judgment
  • Innovative and inspiring leader
  • Sense of public relations and ability to develop relationships


Training:

  • (Diploma of Collegial Studies) - Requirement
  • Baccalaureate – Asset


Languages:

Bilingualism (French and English) is required in this position because we serve an international clientele.
More about this job

Responsibilities

Promote and sell hotel products and services to the Tours and Travel market, manage group reservations, and prepare contracts, arrival lists, and related arrangements. Follow up with customers and hotel departments, maintain promotional inventory and sales materials, and support the General Manager and Sales and Marketing Director.

Requirements

A college diploma is required, while a bachelor's degree is an asset. Bilingual French and English communication is required; knowledge of Opera PMS and the hotel environment is an asset, along with professionalism, sound judgment, persuasion, and relationship-building abilities.

Skills

  • Hotel Sales
  • Group Reservations
  • Tour and Travel Sales
  • Contract Drafting
  • Customer Follow-Up
  • Issue Resolution
  • Inventory Management
  • Opera PMS
  • Persuasion
  • Professionalism
  • Judgment
  • Innovation
  • Public Relations
  • Relationship Building
  • Bilingual Communication
  • Teamwork

Benefits

  • Group Insurance
  • Life Insurance
  • Disability Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Care
  • Employee Assistance Program
  • Personal Days
  • Vacation
  • Referral Bonus

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Hospitality
  • Administrative
  • Customer Service & Support

Keywords

  • Hotel Sales
  • Tours and Travel Market
  • Group Reservations
  • Convention Groups
  • Amenity Groups
  • Opera PMS
  • Group Contracts
  • Arrival Lists
  • Meeting Space
  • Baggage Handling
  • Promotional Rates
  • Hotel Products and Services
  • Customer Follow-Up
  • Issue Resolution
  • Inventory Management
  • Sales Department
  • Hotel Environment
  • Public Relations
  • Relationship Building
  • French
  • English
  • Bilingualism

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