Jobs in Canada

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Added 6 days ago
PIA Client Service Associate
TD
Kamloops, BC
Full-time
…value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor…
Added 6 days ago
PIA Client Service Associate
TD
Regina, SK
Full-time
…value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor…
Added 5 days ago
PIA Client Service Associate
TD
Saanich, BC
Full-time
…value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor…
Added 3 days ago
PIA Client Service Associate
TD
Mississauga, ON
Full-time
…value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor…
Added 6 days ago
Client Service Associate
BMO
Vancouver, BC · FBT
Full-time
…operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. A client-focused role, committed to managing and growing…
Added 5 days ago
Client Service Associate, Private Wealth
BMO
Oakville, ON · OAKPLACE
Full-time
The Client Service Associate supports one or more Investment Advisors (IAs) and IA Team and staff, and Private Wealth branch operations with day-to-day administration and provides…
Added 1 day ago
Client Service Associate - Commercial Insurance
BFL CANADA
Vancouver, BC
Full-time
We are looking for a Client Service Associate to join our team in our Vancouver office!
Added 1 day ago
Client Service Associate - Real Estate Insurance
BFL CANADA
Vancouver, BC
Full-time
We are looking for a Client Service Associate to join our team in our Vancouver Office!
Added 26 days ago
Client Service Associate, Wealth Management - Owen Sound, 12-month contract
The Canada Life Assurance Company
Owen Sound, ON
In this position, you will provide administrative, operational, and client service support to one or more Advisors. This role is essential to maintaining efficient daily operations,…
Added 3 days ago
Client Service Associate, Wealth Management - Aurora, ON
The Canada Life Assurance Company
Toronto, ON
In this position, you will provide administrative, operational, and client service support to one or more Advisors. This role is essential to maintaining efficient daily operations,…
Added 1 month ago
Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time
VON Canada (Ontario)
Brantford, ON
$19.61 to $20.84 CAD / hour
Full-time · Temporary
Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our…
Added 3 days ago
Client Service Associate
BMO
Vancouver, BC · FBT
Full-time
…operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the…
Added 4 days ago
Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.4
VON Canada (Ontario)
Mississauga, ON
$19.97 to $23.02 CAD / hour
Part-time
Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our…
Added 3 days ago
Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.4
VON Canada
Mississauga, ON
$19.97 to $23.02 CAD / hour
Part-time
Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our…
Added 26 days ago
Client Service Associate, Wealth Management - St. Catharines
The Canada Life Assurance Company
St. Catharines, ON
Excellent client service skills are required.
Added 4 days ago
PIA Client Service Associate (Fixed Term Contract)
TD
Toronto, ON
Part-time
…value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor…
Added 5 days ago
PIA Client Service Associate
TD
Vancouver, BC
Full-time
…value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor…
Added 5 days ago
Private Trust Client Service Associate
TD
Toronto, ON
Full-time
Are you revered for your attention to detail and seamless service delivery to both client and your relationship manager? If so, then this can be a perfect for you. As Private Trust Client…
Added 4 days ago
Associate Program - Client Service (Montreal) - January 2027
Dialectica
Montreal, QC
Full-time
The Client Service Team is the revenue epicentre of our business. As an Associate in the CST, you will need to think quickly and critically, conduct high-level research into industries and…
Added 5 days ago
Client Service Associate
BMO
Calgary, AB · CALG
Full-time
…operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. A client-focused role, committed to managing and growing…
Added 5 days ago
PIA Client Service Associate (12M STA)
TD
Whitby, ON
Full-time
…value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor…
Added 6 days ago
Client Service Associate
RBC
Montreal, QC
Full-time
…Dominion Securities is looking for a highly motivated and dynamic Client Service Associate. We seek a detail-oriented, proactive, and driven professional who is passionate about delivering…
Added 6 days ago
Client Service Associate
Royal Bank of Canada
Montreal, QC
Full-time
…Dominion Securities is looking for a highly motivated and dynamic Client Service Associate. We seek a detail-oriented, proactive, and driven professional who is passionate about delivering…
Added 5 days ago
Client Service Associate- EN
RBC Dominion Securities
Montreal, QC
Full-time
…Dominion Securities is looking for a highly motivated and dynamic Client Service Associate. We seek a detail-oriented, proactive, and driven professional who is passionate about delivering…
Added 11 days ago
Client Service Associate London, ON
Scotia Wealth Management
London, ON
Full-time
The Client Service Associate contributes to the overall success of the Client Administrative Services Regional team, ensuring specific individual goals, plans, initiatives are executed /…

Leadervest

Client Service Associate – Group Benefits

Toronto, ON, Canada

Pay: $75,000 to $85,000 CAD / year
Job type: Full-time
Apply by: Oct 8, 2026
Experience: 7–10+ years of experience in group benefits, preferably with experience spanning both consulting and client service.
Posting language: English
Posted: Sep 8, 2026

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Original job description

About the Company

Our client is seeking an experienced Client Service Associate – Group Benefits to join their team. This is a hybrid role that combines the technical expertise of a Group Benefits Analyst with the relationship-management and client-service responsibilities of a Client Service Associate.

About the Role

The ideal candidate will have 7–10+ years of experience in the group benefits industry, with the majority of their experience gained within a benefits consulting firm, brokerage, or similar advisory environment. Candidates whose experience has been primarily on the service side within an insurance carrier may not have the breadth of experience required for this position.

Responsibilities

Act as a trusted day-to-day contact for group benefits clients, providing responsive and knowledgeable service.
Manage client inquiries, troubleshoot issues, and ensure timely resolution of service requests.
Support the analysis and management of group benefit plans, including renewals and plan changes.
Analyze benefit plan data, claims experience, utilization, and financial information.
Assist with underwriting and renewal processes, including reviewing insurer renewal terms and recommendations.
Prepare and interpret reports, financial analyses, plan comparisons, and client presentations.
Work closely with consultants, insurers, and internal stakeholders to resolve client issues and implement solutions.
Identify trends and opportunities to improve plan design, cost management, and overall client outcomes.
Participate in client meetings and provide technical and service-related support.
Maintain strong, proactive relationships with clients and ensure a high level of client satisfaction.
Coordinate multiple client priorities while meeting deadlines and maintaining a high level of accuracy.

Qualifications

7–10+ years of experience in group benefits, preferably with experience spanning both consulting and client service.
Strong preference for candidates with experience in a benefits consulting house, brokerage, or advisory environment.
Solid understanding of group benefits underwriting, renewals, claims experience, plan design, and financial analysis.
Proven experience providing direct client service and managing ongoing client relationships.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to troubleshoot complex client issues and develop practical solutions.
Highly organized with strong attention to detail and the ability to manage multiple priorities.
Comfortable working collaboratively with consultants, clients, insurers, and internal teams.
Strong proficiency with Microsoft Office, particularly Excel and PowerPoint.

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More about this job

Responsibilities

The role involves acting as the primary contact for group benefits clients, managing inquiries and troubleshooting service issues. It also requires analyzing benefit plan data, managing renewals, and collaborating with insurers to improve plan design and cost management.

Requirements

Candidates need 7-10+ years of experience in group benefits, ideally within a consulting or brokerage environment. Proficiency in financial analysis, underwriting, and Microsoft Office is essential, along with strong client-facing communication skills.

Skills

Group Benefits Analysis
Underwriting
Financial Analysis
Plan Design
Claims Experience Analysis
Microsoft Excel
Microsoft PowerPoint
Problem Solving
Interpersonal Communication
Report Preparation
Client Presentations
Troubleshooting
Project Coordination
Benefit Consulting
Brokerage Operations

Visa sponsorship

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Keywords

Group Benefits
Benefits Consulting
Brokerage
Underwriting
Renewals
Claims Experience
Plan Design
Financial Analysis
Client Service
Insurance
Employee Benefit Funds
Microsoft Excel
Microsoft PowerPoint
Utilization Analysis
Cost Management

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