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Leads.io

Client Operations Specialist

Remote, Canada

Remote

$50,000 to $57,500 CAD / year · Full-time

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Job details

Pay: $50,000 to $57,500 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 29, 2026

Original job description

We’re looking for a Client Operations Specialist to own the end-to-end rollout and quality assurance of our direct client campaigns at Leads.io.

From pre-launch preparation to live campaign management and post-campaign checks, you’ll ensure everything runs smoothly, accurately and to the highest standard.

Core responsibilities:

Building the client relationship during setting up new campaigns and ongoing campaigns.
Responsible for data input and aligning all the necessary systems in setting-up a new campaign.
Making sure to administrate all important details about the clients (i.e. invoicing).
Aligning client request to internal team as well as providing answers to both sides that are important to run a successful campaign.
Overlooking the big picture of running campaigns and managing it in a way that is timely, efficient and profitable for the company.
Responsible for arranging the post-campaign reporting for our Business Developers and
Marketing teams and also help provide the client with important insights/learnings for future campaigns.

Role Specific Competencies:

You enjoy working with clients
Project management
Attention to Detail
Customer Service
Technically savvy
Time Management

One of Leads.io's cultural values is Thrive as a team, and with this in mind, we are committed to building teams that are as diverse as our clients in an inclusive way. Leads.io is looking for the best and most motivated talent and welcomes all applicants. Applicants are assessed fairly and impartially, regardless of race, gender, skin color, religion, national origin, age, disability, genetic information, or any other legally protected status.

What do you get?

20 vacation days per year
Hybrid working
The opportunity to develop new technical skills by working with channels such as Meta
Working in an open culture with plenty of room for personal initiative and growth
Knowledge-sharing sessions organized several times a year by internal and external experts
Amazing Friday Lunches
MacBook Pro, Logitech MX, or Apple Magic Mouse/Keyboard
The opportunity to work fully remotely from your dream location for up to one month per year

Excited? Wait until you see our cultural values!

💜 Trust – Trusting each other brings out the best in us. Trust helps us build long-lasting relationships.

🤩 Own it – Own it means taking pride in your work and in yourself. We are committed to Leads.io and continuously take initiative to improve our company.

🍀 Grow smart – Our vision is to be the world leader in lead generation. We are committed to continuously growing our business while growing as individuals.

🙌 Thrive as a team – We believe achieving excellent results is easier and more enjoyable when we work together. Together, we always strive to become #1.

Does this sound like your next challenge? Apply now and we’ll get in touch with you soon!

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More about this job

Responsibilities

The Client Operations Specialist manages the end-to-end rollout and quality assurance of direct client campaigns, including data input and invoicing. They act as the primary liaison between clients and internal teams to ensure campaigns are executed efficiently and profitably.

Requirements

The ideal candidate possesses strong project management, customer service, and time management skills with high attention to detail. They should be technically savvy and capable of managing client relationships throughout the campaign lifecycle.

Skills

Data input
Project management
Attention to detail
Customer service
Technical proficiency
Time management
Campaign management
Reporting
Invoicing

Benefits

20 vacation days per year
Hybrid working
Knowledge-sharing sessions
Friday lunches
MacBook Pro
Logitech MX
Apple Magic Mouse/Keyboard
One month remote work per year

Visa sponsorship

Not detected in the job text

Keywords

Client Operations
Campaign Management
Quality Assurance
Data Input
Invoicing
Project Management
Customer Service
Meta
Lead Generation
Reporting
Business Development
Marketing
Technical Skills
Time Management

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