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Leads.io

Client Operations Specialist

  • Toronto, ON, Canada

$50,000 to $57,500 CAD / year · Full-time

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Job details

Pay
$50,000 to $57,500 CAD / year
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

We're looking for a Client Operations Specialist to own the end-to-end rollout and quality assurance of our direct client campaigns at Leads.io.

From pre-launch preparation to live campaign management and post-campaign checks, you'll ensure everything runs smoothly, accurately and to the highest standard.

Core responsibilities:

  • Building the client relationship during setting up new campaigns and ongoing campaigns
  • Responsible for data input and aligning all the necessary systems in setting-up a new campaign
  • Making sure to administrate all important details about the clients (i.e. invoicing)
  • Aligning client request to internal team as well as providing answers to both sides that are important to run a successful campaign
  • Overlooking the big picture of running campaigns and managing it in a way that is timely, efficient and profitable for the company
  • Responsible for arranging the post-campaign reporting for our Business Developers and
  • Marketing teams and also help provide the client with important insights/learnings for future campaigns

Requirements

Role Specific Competencies:

  • You enjoy working with clients
  • Project management
  • Attention to Detail
  • Customer Service
  • Technically savvy
  • Time Management

One of Leads.io's cultural values is Thrive as a team, and with this in mind, we are committed to building teams that are as diverse as our clients in an inclusive way. Leads.io is looking for the best and most motivated talent and welcomes all applicants. Applicants are assessed fairly and impartially, regardless of race, gender, skin color, religion, national origin, age, disability, genetic information, or any other legally protected status.

Benefits

What do you get?

  • 20 vacation days per year
  • Hybrid working
  • The opportunity to develop new technical skills by working with channels such as Meta
  • Working in an open culture with plenty of room for personal initiative and growth
  • Knowledge-sharing sessions organized several times a year by internal and external experts
  • Amazing Friday Lunches
  • MacBook Pro, Logitech MX, or Apple Magic Mouse/Keyboard
  • The opportunity to work fully remotely from your dream location for up to one month per year

Excited? Wait until you see our cultural values!

💜 Trust - Trusting each other brings out the best in us. Trust helps us build long-lasting relationships.

🤩 Own it - Own it means taking pride in your work and in yourself. We are committed to Leads.io and continuously take initiative to improve our company.

🍀 Grow smart - Our vision is to be the world leader in lead generation. We are committed to continuously growing our business while growing as individuals.

🙌 Thrive as a team - We believe achieving excellent results is easier and more enjoyable when we work together. Together, we always strive to become #1.

Does this sound like your next challenge? Apply now and we'll get in touch with you soon!
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More about this job

Responsibilities

Manage direct client campaigns from setup through launch, live management, and post-campaign quality checks, including client relationships, data entry, system alignment, and administrative details. Coordinate client requests with internal teams, oversee campaigns for timely and profitable delivery, and arrange reporting and insights for clients and internal teams.

Requirements

The role calls for someone who enjoys working with clients and has project management, attention to detail, customer service, technical, and time-management skills. No specific education or years of experience are stated.

Skills

  • Campaign Management
  • Project Management
  • Attention To Detail
  • Customer Service
  • Data Entry
  • System Coordination
  • Client Administration
  • Invoicing
  • Cross-Functional Communication
  • Time Management
  • Technical Savvy
  • Campaign Reporting
  • Quality Assurance

Benefits

  • 20 Vacation Days Per Year
  • Hybrid Working
  • Technical Skills Development
  • Personal Initiative And Growth Opportunities
  • Knowledge-Sharing Sessions
  • Friday Lunches
  • MacBook Pro, Logitech MX, Or Apple Magic Mouse/Keyboard
  • Option To Work Remotely From Any Location For Up To One Month Per Year

Visa sponsorship

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Categories

  • Marketing
  • Customer Service & Support
  • Administrative
  • Management & Leadership

Keywords

  • Direct Client Campaigns
  • Campaign Setup
  • Campaign Management
  • Quality Assurance
  • Client Relationships
  • Data Entry
  • System Alignment
  • Client Administration
  • Invoicing
  • Project Management
  • Customer Service
  • Cross-Functional Communication
  • Campaign Reporting
  • Post-Campaign Analysis
  • Lead Generation
  • Meta

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