Quality Control Specialist CA
- Port Coquitlam, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 2–4 years of installation and/or quality control experience.
- Posting language
- English
- Posted
Original job description
Position Summary:
The Quality Control Field Specialist is responsible for overseeing and continuously improving quality standards across warehouse and field installation operations. This role owns quality control programs, inspection frameworks, reporting, and corrective action processes to ensure all installations meet company standards, manufacturer specifications, and safety requirements. The QC Field Specialist partners with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent customer outcomes.
Essential Duties and Responsibilities:
Associate’s degree or Vocational Education.
Required Years Of Experience
2–4 years of installation and/or quality control experience.
If experience can offset education, how many additional years of experience are required?
An additional 2 years.
Additional Requirements:
Valid driver’s license.
Must be able to conduct job site inspections as needed, including roofs.
Strong analytical and documentation skills.
Proficiency with CRM, inspection tools, and reporting systems.
Ability to exercise independent judgment and influence outcomes without direct supervision.
Proficiency using Microsoft Office Suite.
Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).
Preferred Knowledge, Skills, Abilities, or Certifications:
Experience with quality programs in field-based or installation environments.
Knowledge of OSHA and safety compliance standards.
Ability to interpret installation scopes, specifications, and manufacturer requirements.
Experience identifying systemic process gaps and recommending improvements.
Strong communication skills to influence installers, peers, and leadership.
Travel Requirements:
Indicate any travel or work location
Up to 50% US and/or Canadian travel required.
Overtime/Additional Hours Requirements:
Indicate any work hour requirements or considerations
Additional And Non-standard Hours May Be Required (exempt).
Physical Activity:
Frequency of work schedule:
Standing
Frequently (34-66%)
Walking
Frequently (34-66%)
Sitting
Frequently (34-66%)
Driving a car/van/truck
Frequently (34-66%)
Reaching with hands and arms (up, down, or outward)
Frequently (34-66%)
Typing
Occasionally (11-33%)
Using hands to touch/manipulate/handle
Frequently (34-66%)
Climbing and/or balancing
Frequently (34-66%)
Working at heights
Frequently (34-66%)
Stooping, kneeling, or crouching
Frequently (34-66%)
Talking and/or listening
Constantly (67-100%)
Using foot controls
Occasionally (11-33%)
Twisting of the body
Occasionally (11-33%)
Twisting of the wrist/arm
Occasionally (11-33%)
Lifting < 10 pounds
Frequently (34-66%)
Lifting between 10 to 25 pounds
Frequently (34-66%)
Lifting between 25 to 50 pounds
Occasionally (11-33%)
Lifting between 50 to 75 pounds
Occasionally (11-33%)
Lifting over 75 pounds
Rarely (1-10%)
Exposure to extreme heat or cold
Occasionally (11-33%)
Exposure to loud noise
Rarely (1-10%)
Disclaimer
This job description is not meant to be an all-inclusive list of duties, functions, and/or responsibilities of this position. Other related functions and responsibilities may be assigned as required to complete assignments or initiatives. The company reserves the right to change, add, delete, or modify job functions as necessary based on business necessity. The company or employee has the right to terminate employment at any time for any reason; employment is at will, to the extent of federal, state, or local law. This job description does not promise or guarantee continued employment with the company.
The Quality Control Field Specialist is responsible for overseeing and continuously improving quality standards across warehouse and field installation operations. This role owns quality control programs, inspection frameworks, reporting, and corrective action processes to ensure all installations meet company standards, manufacturer specifications, and safety requirements. The QC Field Specialist partners with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent customer outcomes.
Essential Duties and Responsibilities:
- Own and maintain quality control standards, inspection protocols, and documentation requirements across warehouse and field operations.
- Conduct and oversee field and warehouse inspections; analyze findings, identify trends, and determine corrective actions to prevent repeat issues.
- Lead non-conformance management, including root cause analysis, corrective action planning, and follow-up validation.
- Partner with Installation and Quality Control leadership to improve material handling, job readiness, and installation execution quality.
- Evaluate installer and crew performance using inspection data; provide structured feedback, recommendations, and retraining guidance.
- Develop and support quality-focused training initiatives for installers and installation partners, including onboarding and ongoing skill development.
- Monitor and report on quality metrics, rework rates, service trends, and compliance outcomes; present insights to leadership.
- Ensure quality procedures align with safety standards and company policies; identify risks and escalate systemic issues proactively.
Associate’s degree or Vocational Education.
Required Years Of Experience
2–4 years of installation and/or quality control experience.
If experience can offset education, how many additional years of experience are required?
An additional 2 years.
Additional Requirements:
Valid driver’s license.
Must be able to conduct job site inspections as needed, including roofs.
Strong analytical and documentation skills.
Proficiency with CRM, inspection tools, and reporting systems.
Ability to exercise independent judgment and influence outcomes without direct supervision.
Proficiency using Microsoft Office Suite.
Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).
Preferred Knowledge, Skills, Abilities, or Certifications:
Experience with quality programs in field-based or installation environments.
Knowledge of OSHA and safety compliance standards.
Ability to interpret installation scopes, specifications, and manufacturer requirements.
Experience identifying systemic process gaps and recommending improvements.
Strong communication skills to influence installers, peers, and leadership.
Travel Requirements:
Indicate any travel or work location
Up to 50% US and/or Canadian travel required.
Overtime/Additional Hours Requirements:
Indicate any work hour requirements or considerations
Additional And Non-standard Hours May Be Required (exempt).
Physical Activity:
Frequency of work schedule:
Standing
Frequently (34-66%)
Walking
Frequently (34-66%)
Sitting
Frequently (34-66%)
Driving a car/van/truck
Frequently (34-66%)
Reaching with hands and arms (up, down, or outward)
Frequently (34-66%)
Typing
Occasionally (11-33%)
Using hands to touch/manipulate/handle
Frequently (34-66%)
Climbing and/or balancing
Frequently (34-66%)
Working at heights
Frequently (34-66%)
Stooping, kneeling, or crouching
Frequently (34-66%)
Talking and/or listening
Constantly (67-100%)
Using foot controls
Occasionally (11-33%)
Twisting of the body
Occasionally (11-33%)
Twisting of the wrist/arm
Occasionally (11-33%)
Lifting < 10 pounds
Frequently (34-66%)
Lifting between 10 to 25 pounds
Frequently (34-66%)
Lifting between 25 to 50 pounds
Occasionally (11-33%)
Lifting between 50 to 75 pounds
Occasionally (11-33%)
Lifting over 75 pounds
Rarely (1-10%)
Exposure to extreme heat or cold
Occasionally (11-33%)
Exposure to loud noise
Rarely (1-10%)
Disclaimer
This job description is not meant to be an all-inclusive list of duties, functions, and/or responsibilities of this position. Other related functions and responsibilities may be assigned as required to complete assignments or initiatives. The company reserves the right to change, add, delete, or modify job functions as necessary based on business necessity. The company or employee has the right to terminate employment at any time for any reason; employment is at will, to the extent of federal, state, or local law. This job description does not promise or guarantee continued employment with the company.
More about this job
Responsibilities
Own and improve quality standards, inspection processes, and corrective action programs across warehouse and field installation operations. Analyze quality findings and performance metrics, guide training and process improvements, and report risks and outcomes to leadership.
Requirements
Requires an associate degree or vocational education and 2–4 years of installation and/or quality control experience; an additional two years of experience may offset the education requirement. Candidates need a valid driver’s license, strong analytical and documentation skills, Microsoft Office proficiency, and the ability to conduct job-site inspections, including on roofs; travel of up to 50% is required.
Skills
- Quality Control
- Field Inspections
- Warehouse Inspections
- Root Cause Analysis
- Corrective Action Management
- Quality Metrics Reporting
- Installation Quality
- Installer Performance Evaluation
- Training and Development
- Safety Compliance
- Process Improvement
- Analytical Skills
- Documentation
- CRM and Inspection Tools
- Microsoft Office Suite
- Communication and Influence
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Trades
- Construction
- Logistics
- Security & Safety
Keywords
- Quality Control
- Quality Standards
- Inspection Protocols
- Field Inspections
- Warehouse Operations
- Installation Operations
- Non-Conformance Management
- Root Cause Analysis
- Corrective Action Planning
- Follow-Up Validation
- Rework Reduction
- Installer Performance
- Quality Training
- Quality Metrics
- Compliance Reporting
- Safety Standards
- OSHA
- Manufacturer Specifications
- Installation Scopes
- Material Handling
- Job Readiness
- CRM
- Inspection Tools
- Reporting Systems
- Microsoft Office Suite
- Process Improvement
- Customer Outcomes
- Driver’s License
- Roof Inspections