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Added 2 mins ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Sainte-Agathe-des-Monts, QC
Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 2 mins ago
Customer Service Manager - FULL TIME
Walmart Canada
Amherst, NS
$15 CAD / hour
Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
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Overnight Lead Department Manager
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Whitchurch-Stouffville, ON
Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
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(CAN) Front End Assistant Manager
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Added 49 mins ago
The North Face: Supervisor - Toronto Premium Outlets
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LearningDevelopmentJobs

Program Manager, Talent Development - ARC’One

New Westminster, BC, Canada

Pay: The salary range for this role is CAD$94,000 - CAD$124,000
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

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Original job description

Your opportunity at ARC’TERYX: 

As the Program Manager, Talent Development, Arc’One, you will own the learning and talent development portfolio for our Manufacturing and Distribution Centre, partnering closely with business leaders, People & Culture, and enterprise Talent teams to build the capabilities our people and business need to thrive.

You will work across our frontline and leadership populations, from Individual Contributors and Team Leads through Supervisors and Senior Supervisors, translating business priorities and performance challenges into practical, scalable learning and development solutions.

This is a highly business-facing role for someone who can move comfortably between strategic thinking and hands-on execution. You will have the opportunity to shape how Arc’One builds capability, develops leaders, and creates a culture of continuous learning in a complex, fast-paced operational environment.

You will also lead and develop L&D team members supporting the Arc’One portfolio, with the opportunity to evolve the team and its scope as the business grows.

Meet your future team: 

As part of the global People & Culture organization, the Functional Development team creates and scales learning and capability development experiences across Arc’teryx through in-person, digital, and hybrid approaches.

We partner strategically with the business to build the capabilities required to deliver our strategy, strengthen leadership, and create high-performing teams. We believe learning should solve real business problems, be grounded in how people work, and create measurable impact.

This role is based at our Arc’One facility in New Westminster and is open to hybrid remote work 2-3 days per week. Candidates must be eligible to work in Canada.

Key Responsibilities

Own the ARC’One learning and talent development portfolio, setting annual and multi-year priorities and roadmaps aligned to business strategy, operational priorities, employee experience, and leadership capability needs.
Partner with business leaders as a strategic capability consultant, identifying performance and capability gaps and determining the right learning, talent, or organizational intervention to address them.
Build frontline and people leader capability across Team Leads, Supervisors, and Senior Supervisors through leadership development, coaching, Arc’teryx Leadership Code practices, and targeted leadership pipeline development.
Own and evolve key development experiences including onboarding/Basecamp, Micropeaks, Arc’teryx Leadership Code and Live It activations, Development Planning, new people leader development, and other experiences that strengthen capability and career growth.
Lead the design, delivery, evaluation, and continuous improvement of learning solutions, using modern learning design and adult learning principles to create experiences that are practical, engaging, and relevant to the operational environment.
Measure and communicate impact, using learner data, stakeholder feedback, adoption, behavior change, capability indicators, and relevant business measures to continuously improve the portfolio.
Lead and develop L&D team members, providing coaching, performance management, prioritization, and clarity of ownership while building a sustainable team model that can evolve with the needs of the business.
Partner across the broader Functional Development and Talent ecosystem, leveraging enterprise solutions where appropriate, adapting them for ARC’One, and collaborating with SMEs, Factory Training, People Leaders, and external partners to build scalable learning and internal facilitator capability.

What You Bring

Experience leading learning, talent development, or organizational capability in a manufacturing, distribution, supply chain, retail, or other operational environment.
Strong understanding of the needs of frontline and hourly populations, including shift-based environments and leaders operating close to the work.
Demonstrated ability to act as a strategic business partner, translating business priorities and performance challenges into practical development solutions.
Experience managing, coaching, and developing L&D or Talent Development professionals and building effective teams.
Strong experience in leadership development, particularly for frontline and mid-level leaders.
Strong learning design and adult learning expertise, with the ability to distinguish when learning is the right intervention and when another solution may be needed.
Experience managing complex portfolios and working effectively across senior stakeholders, SMEs, and external partners.
Strong facilitation, consulting, communication, and relationship-building skills, combined with a practical, hands-on approach.
A passion for creating modern, inclusive, and engaging development experiences that help people and teams perform at their best.

Are you our next Program Manager, Talent Development at ARC’One?

You have a degree or diploma in education, organizational behavior, human resources, or a related field, and 6+ years of experience in Learning & Development, Talent Development, leadership development, or organizational capability.
You bring experience working in a manufacturing, distribution, retail, or other complex operational environment, with an understanding of the unique needs of frontline and hourly populations.
You are an experienced strategic consultant, facilitator, and communicator, able to build trusted relationships and influence audiences ranging from frontline employees to senior operational and People & Culture leaders.
You have experience translating business priorities and performance challenges into learning and capability strategies, and can confidently determine when learning is the right intervention and when another approach may be more effective.
You have strong experience designing and scaling leadership and development experiences across diverse learner populations, from individual contributors and frontline leaders through senior people leaders.
You have experience leading and developing L&D or Talent Development professionals, with the ability to coach others, delegate effectively, and create clarity and accountability across a team.
You bring strong end-to-end program and portfolio management skills, including needs analysis, design, implementation, stakeholder management, measurement, and continuous improvement.
You are comfortable using learning technology, digital platforms, and data to enable scalable learning, measure effectiveness, and inform decisions, while knowing when technology is and is not the right solution.
You are curious, adaptable, and energized by ambiguity, with a bias toward action and a passion for experimentation, innovation, and finding better ways to build capability.
You bring a growth mindset, a collaborative spirit, and a genuine passion for learning, development, and creating experiences that help people perform at their best.
You are inspired by the Arc’teryx mission to Elevate the Human Experience, and your passion for learning is matched by your passion for getting outside and living it.

Compensation

The salary range for this role is CAD$94,000 - CAD$124,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
Family support - Parental leave top-up and a nesting period for new parents.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

Apply About employer

More about this job

Responsibilities

Own and evolve the Arc’One learning and talent development portfolio, translating operational priorities and capability gaps into practical learning, leadership, and development solutions. Lead and develop the L&D team, partner with business and enterprise stakeholders, and measure and continuously improve program impact.

Requirements

Requires a degree or diploma in education, organizational behavior, human resources, or a related field, plus 6+ years of relevant learning, talent, leadership development, or organizational capability experience. Candidates should bring operational-environment experience, strong consulting and facilitation skills, leadership development expertise, team management experience, and end-to-end program management capabilities.

Skills

Learning And Development
Talent Development
Leadership Development
Strategic Business Partnership
Learning Design
Adult Learning
Program And Portfolio Management
Facilitation
Coaching
Stakeholder Management
Performance Analysis
Learning Evaluation
Team Leadership
Change And Capability Development
Learning Technology
Data-Informed Decision-Making

Benefits

Extended Health Coverage
Dental Coverage
Vision Coverage
Mental Health Support
Fertility Benefits
Gender-Affirming Care
Employee Assistance Program
RRSP Matching
Annual Incentive Plan
Employee Stock Purchase Program
Paid Time Off
Wellness Time
Paid Outdoor Exploration Days
Parental Leave Top-Up
New Parent Nesting Period
Professional Development Opportunities
Outdoor Skills-Building Events
Employee Belonging Councils
Employee Discounts
Pro Deals

Visa sponsorship

Not detected in the job text

Keywords

Learning And Development
Talent Development
Organizational Capability
Manufacturing
Distribution
Supply Chain
Frontline Workforce
Hourly Workforce
Leadership Development
Arc’teryx Leadership Code
Basecamp
Micropeaks
Development Planning
Adult Learning Principles
Learning Design
Needs Analysis
Program Management
Portfolio Management
Facilitation
Coaching
Performance Management
Stakeholder Management
Learning Technology
Digital Learning Platforms
Learner Data
Behavior Change
Capability Measurement
Continuous Improvement
Internal Facilitator Development

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