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Added 1 min ago
GD
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Leavitt Industrial Group

Warranty Coordinator (18 Month Contract)

Langley (District), BC, Canada
Langley, BC, Canada

The base pay range for this role is: $50,000 to $60,000 per year depending on experience. · Contract

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Job details

Pay: The base pay range for this role is: $50,000 to $60,000 per year depending on experience.
Job type: Contract
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Leavitt Industrial Group is a long-term owner and operator of industrial-focused businesses across North America. Formerly known as Venturis Capital, our organization has spent decades building and investing in strong, service-driven businesses. We have grown into a distinct group of aligned companies that support a broad spectrum of industrial sectors.

Our approach is steady and proven. We acquire and support businesses with strong leadership, a people-first culture, and the potential to grow. We believe in growing with our people, not just our numbers. Our group is built on trust, earned through performance, and reinforced through consistency.

With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

The Opportunity

Leavitt Industrial Group is looking for an organized Warranty Coordinator to join our team in Langley, British Columbia. As the Warranty Coordinator you will coordinate and manage manufacturer warranty claims from initial review through submission, payment and resolution

Essential Duties & Responsibilities

As the Warranty Coordinator your key responsibilities will include:

Review service reports, technician documentation, labour, parts and repair costs to ensure warranty claims are accurate and complete
Verify warranty eligibility and compliance with OEM policies, procedures and submission deadlines
Prepare, submit and manage warranty claims through to payment or resolution, including appeals and disputed claims
Monitor warranty work in progress, outstanding claims and credit memos to support timely financial recovery
Process and reconcile OEM warranty credits, investigate discrepancies and ensure accurate cost allocation
Complete equipment warranty registrations, receiving inspections and required in-service documentation
Maintain accurate warranty records across ERP, CRM and manufacturer systems
Coordinate warranty campaigns, service bulletins, failed parts returns and new product warranty requirements
Provide warranty guidance to Service, Parts, Sales, customers and OEM partners across Canada and the US
Track and report warranty KPIs, including claim volumes, recovery rates, outstanding claims and registration accuracy
Identify opportunities to improve claim quality, reduce processing delays and streamline warranty processes
Support ERP system changes, process standardization and team coverage as required

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

High school diploma or equivalent required; post-secondary education in business administration or a related field is an asset
One to three years of experience in warranty administration, dealership service operations or a similar role preferred
Experience in material handling, heavy equipment, automotive or industrial equipment is an asset
Ability to interpret technical repair documentation and understand basic mechanical terminology
Strong computer skills, including Microsoft Office, particularly Excel; experience with ERP systems and manufacturer warranty portals is an asset
Strong analytical, organizational and problem-solving skills
Excellent written and verbal communication skills
Ability to manage competing priorities, meet deadlines and work independently
High level of accuracy, accountability and attention to detail
Collaborative, customer-focused approach with a willingness to learn and improve processes

Benefits & Perks

Leavitt Industrial Group is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

Company paid medical health care plan for you and your dependents
Dental plan, vision plan, and prescription drug coverage
Annual health care spending account
Life insurance, short term disability, and travel insurance
Sick leave plan – 100% employer paid
Employee assistance programs
RRSP matching
Ongoing professional development opportunities

The base pay range for this role is: $50,000 to $60,000 per year depending on experience.

This is an onsite role based in Langley, British Columbia. This is an 18-month full-time contract position.

Leavitt Industrial Group would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

#LeavittIndustrialGroup

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More about this job

Responsibilities

Review, prepare, submit, and manage manufacturer warranty claims, including appeals, disputed claims, credits, and financial reconciliation. Maintain warranty records and registrations, coordinate campaigns and service bulletins, support internal teams and OEM partners, and track performance metrics while improving processes.

Requirements

A high school diploma or equivalent is required; post-secondary education in business administration or a related field is an asset. One to three years of relevant warranty or service operations experience is preferred, along with strong computer, analytical, organizational, communication, and problem-solving skills.

Skills

Warranty Administration
Warranty Claims Management
OEM Policy Compliance
Technical Documentation Review
Warranty Eligibility Verification
Claims Appeals
Credit Reconciliation
ERP Systems
CRM Systems
Microsoft Excel
Analytical Skills
Organization
Problem-Solving
Written and Verbal Communication
Attention to Detail
Process Improvement

Benefits

Medical Health Care Plan
Dental Plan
Vision Plan
Prescription Drug Coverage
Health Care Spending Account
Life Insurance
Short-Term Disability Insurance
Travel Insurance
Paid Sick Leave
Employee Assistance Program
RRSP Matching
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Warranty Administration
Manufacturer Warranty Claims
OEM Policies
Warranty Eligibility
Claim Appeals
Disputed Claims
Warranty Credits
Credit Memos
ERP Systems
CRM Systems
Manufacturer Warranty Portals
Microsoft Office
Microsoft Excel
Mechanical Terminology
Material Handling
Heavy Equipment
Automotive
Industrial Equipment
Warranty Registrations
Receiving Inspections
In-Service Documentation
Warranty Campaigns
Service Bulletins
Failed Parts Returns
Warranty KPIs
Cost Allocation
Process Standardization
Financial Recovery

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