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Added 4 mins ago
Waterfront Operations Coordinator
Jobbe
Halifax, NS
Full-time
The Waterfront Operations Coordinator supports the safe, efficient, and customer-focused operation of marina facilities across the waterfront portfolio. Reporting to the Area Manager, this…
Added 1 hour ago
Client Care Coordinator
Home Instead
Vancouver, BC
Full-time
We are seeking a dedicated and relationship-focused Client Care Coordinator to join our team in Vancouver. This role is ideal for someone who combines strong client service and…
Added 1 hour ago
Community Youth Coordinator
First Nations University of Canada
Halifax, NS
Full-time
The Prince Albert Grand Council is currently looking for a full time Youth Coordinators for the community. The Youth Coordinator is responsible for overseeing various programs within the…
Added 1 hour ago
Coordonnateur(trice), campagnes marketing
EXFO
Quebec, QC
Full-time
As part of the Marketing and Sales Operations team, the Marketing Campaigns Coordinator contributes to the planning, coordination, and execution of marketing campaigns, including both…
Added 1 hour ago
Senior Youth Worker (Leadership)
BGC Ottawa
Ottawa, ON
Full-time
…locations across the city. Working closely with the Mentorship Coordinator, the Senior Youth Worker will provide positive leadership to children and youth, facilitate the delivery of L4L…
Added 2 hours ago
Coordinator, Business Management
Potentia Renewables Inc.
Toronto, ON
$65,000 to $75,000 CAD / year
Full-time
As leaders in renewable energy development, operations, and asset management, we are not only contributing to the present but also paving the way for a cleaner, more sustainable world for…
Added 3 hours ago
Office & Sales Coordinator
Study Buddy Canada Immigration
ON · Ontario, Canada
Part-time
…a motivated, organized, and customer-focused Office & Sales Coordinator to join our…
Added 3 hours ago
Junior Supply Chain Specialist - Corporate
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Calgary, AB
Full-time
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Added 3 hours ago
Property Services Coordinator
BGIS
Kelowna, BC
Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Added 4 hours ago
Project Coordinator
Mawg Design
Toronto, ON
Full-time
The Project Coordinator (PC) at Mawg Design plays a key role in supporting Project Managers and ensuring that all aspects of a project run smoothly, on time, and within budget. The PC acts…
Added 5 hours ago
Customs Coordinator
Charger Logistics Inc
Brampton, ON
Full-time
Charger Logistics is a world-class asset-based carrier, we specialize in delivering your assets, on time and on budget. With our diverse fleet of equipment, we can handle a range of…
Added 5 hours ago
Operations and Maintenance Coordinator (Chief Engineer) – East Hants Sportsplex
Municipality of East Hants, Nova Scotia, Canada
NS · East Hants, NS
Full-time
…accepting resumes for the role of Operations and Maintenance Coordinator (Chief Engineer) at the East Hants Sportsplex. Interviews are expected to occur in…
Added 5 hours ago
Banquets - Coordinator
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Red Deer, AB
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Added 6 hours ago
Receptionist
Covenant Health Canada
AB · Edmonton, AB
Full-time
Reporting to the Chief of Staff, Director of Executive Services and receiving functional direction from the Executive Coordinator, and in keeping with Covenant Health’s Mission and Values,…
Added 6 hours ago
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Full-time
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Clerk 3 - PHCC - Health Links
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Winnipeg, MB
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Under the general supervision of the Clinical Quality Initiatives Coordinator, and while demonstrating a commitment to the mission, values and goals of Misericordia Health Centre and the…
Added 7 hours ago
Corporate Safety Training Coordinator
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Regina, SK
Full-time
This role works closely with site management, human resources, safety personnel, training providers, and employees to schedule, track, and report on training requirements. The Corporate…
Added 7 hours ago
Clinical Coordinator - LPN
Asura Health Services
AB · Edmonton, AB
Part-time
Advantage Assist has been delivering exceptional management and care to Alberta's senior living communities for over 20 years. As a privately owned company, we focus on compassion, service,…
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Registered Nurse (RN) - Hospice Residence - Part Time Nights
The Hospice of Windsor and Essex County
Windsor, ON
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…Physicians, Registered Practical Nurses, Personal Support Workers, Coordinator of Volunteers, Social Workers and volunteers at the Hospice…
Added 7 hours ago
Academic Integrity Coordinator
University Canada West
Vancouver, BC
$55,000 to $65,000 CAD / year
Full-time · Temporary
Reporting to the Executive Director, Academic Operations & Initiatives, the Academic Integrity Coordinator provides administrative support for all academic integrity related functions…
Added 7 hours ago
Production Supervisor
Penta Equipment Inc.
Glencoe, ON
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You may currently be a Production Supervisor, Team Lead, Lead Hand, Manufacturing Coordinator, or someone who's ready to take the next step into leadership.
Added 7 hours ago
Dietitian
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$80,000 to $90,000 CAD / year
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Added 8 hours ago
Flight Attendant Training Coordinator
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St. John's, NL
Full-time
PAL Airlines is currently recruiting for a Flight Attendant Training Coordinator to join our team in St. John's, NL.
Added 8 hours ago
Conference Production Coordinator
Assemble
Toronto, ON
$50,000 to $55,000 CAD / year
Full-time
Bachelor’s degree in Business, Marketing, Communications, or a related field is considered an asset.
Added 8 hours ago
Dock Coordinator (Night Shift)
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Mississauga, ON
Full-time
Under the direction of the Dock Supervisor, the incumbent will follow the directions given and ensure the management of the team while offering quality services and having the interests of…

Ledcor

Quality and Process Coordinator

Edmonton, AB, Canada

Job type: Full-time
Experience: Minimum 4 years of professional experience in a role with a strong focus on data administration and analysis
Posting language: English
Posted: Sep 25, 2026

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Original job description

Ledcor is hiring a Quality and Process Coordinator to support data quality, process improvement, and system administration within our Business & Employee Services (BES) group. Reporting to the Team Lead, Quality & Projects, you will analyze HR data, identify trends and recurring issues, and collaborate across Employee Services and HR COEs to drive continuous improvement in how our shared services team operates.

This role sits at the intersection of data, process, and people - where attention to detail meets a genuine curiosity for how things can work better. You will support audits, maintain process documentation, contribute to system projects, and help keep the knowledge base that our Employee Services team relies on accurate and up to date. If you are someone who finds satisfaction in making systems work better and data more trustworthy, this role is a strong fit.

Come and join the True Blue team and apply today in Edmonton, AB!

Essential Responsibilities:

Support regular data quality audits in audits in Service Now, Five9, Workday and JDE by applying data integrity rules, identifying errors, documenting recurring issues, and distributing results to impacted team members for correction

Compile findings, trends, and root causes into clear summaries and basic metric visualizations using existing templates to support team communication and process improvements

Maintain and update Employee Services process documentation in ServiceNow, including SOPs, work instructions, and job aids related to audits in Service Now, Five9, Workday and JDE

Participate in Employee Services project work including discovery, design, and implementation activities for Workday, JDE, and ServiceNow; track project progress and provide regular stakeholder updates

Support system upgrades, releases, and enhancements across Workday, ServiceNow, JDE, and integrated platforms; assist with testing and identifying workflow improvement opportunities

Action Knowledge Base article requests in ServiceNow - creating new articles or updating existing ones - ensuring compliance with formatting and content standards

Collaborate with the BES Performance Management team to review KPI visualizations and provide feedback to improve clarity, usability, and quality reporting

Support Employee Services Team Leads in resolving escalated issues, preparing materials for process updates, and tracking HRIS tickets for continuous improvement initiatives

Qualifications:

Bachelor's degree in Business Administration, Human Resources, or a related field

Minimum 4 years of professional experience in a role with a strong focus on data administration and analysis

Experience working with HRIS or HCM platforms such as Workday, JD Edwards, ServiceNow, or Oracle HCM in a support or coordination capacity

Strong attention to detail with the ability to identify patterns, inconsistencies, and improvement opportunities in data and processes

Proficiency with Microsoft Excel and data reporting tools; experience with report writing or database management is an asset

Solid organizational skills with the ability to manage multiple priorities and meet tight deadlines in a fast-paced environment

Clear written and verbal communication skills; comfortable collaborating across teams and presenting findings to stakeholders

Knowledge of data integration tools (web services, SFTP), cloud computing concepts, or process automation is an asset

Working Conditions:

Hybrid position working from the office 1-2 days per week and as business needs require

Additional Information

The Ledcor Group of Companies is one of North America’s most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes.

Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page.

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More about this job

Responsibilities

The Quality and Process Coordinator will analyze HR data, identify trends, and drive process improvements across shared services. They will also support system administration, maintain process documentation, and participate in project discovery and implementation activities.

Requirements

Candidates must hold a bachelor's degree in Business Administration, Human Resources, or a related field. A minimum of 4 years of professional experience in data administration and analysis, specifically with HRIS platforms like Workday or ServiceNow, is required.

Skills

Data analysis
Process improvement
HRIS administration
Workday
ServiceNow
JD Edwards
Data auditing
KPI reporting
Process documentation
Project coordination
Microsoft Excel
Root cause analysis
Stakeholder communication
System testing
Knowledge base management

Benefits

Physical wellbeing support
Mental wellbeing support
Financial wellbeing support
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Data quality
Process improvement
HRIS
HCM
Workday
ServiceNow
JD Edwards
Oracle HCM
Data auditing
KPI
SOP
Knowledge base
Project management
Data integrity
Reporting
Business administration
Human resources
System administration
Workflow improvement
Data analysis
Performance management
Stakeholder management
Documentation
Five9
Cloud computing
Process automation
Data integration
SFTP
Web services
HR data

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