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Added 5 mins ago
CC
PROJECT SUPERINTENDENT
Conwest Contracting
Vancouver, BC
- Full-time
Reports to Operations Manager for all general operations, HR and staffing matters.
Added 5 mins ago
OD
Senior Customer Experience Specialist
One Degree Organic Foods
Mission, BC
- Full-time
POSITION: Senior Customer Experience Specialist REPORTS TO: Senior Brand Manager
Added 5 mins ago
BW
restaurant manager
Belleville's Watering Hole & Diner
Victoria, BC
- Full-time
Added 5 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Coquitlam, BC
- Part-time
Current Team: 1 Family Physician + 1.5 MOAs + Office Manager
Added 5 mins ago
C
Production Supervisor
ClearTech
Port Coquitlam, BC
- Full-time
Reports to: Operations Manager or, in his absence, National Operations Manager
Added 5 mins ago
MN
Cultural Connections Supervisor
Metis Nation Saskatchewan
SK
- Up to $79,591 CAD / year
- Full-time
ACCOUNTABLE TO: Child and Family Services Manager
Added 35 mins ago
AG
Renovation manager
Accencis Group
Richmond Hill, ON
- Full-time
Added 35 mins ago
C
Security Technician - SASKATOON AREA
Convergint
Regina, SK
- Full-time
…varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support…
Added 35 mins ago
C
Junior Security Technician - North Battleford Area
Convergint
Regina, SK
- Full-time
…varying timelines and budgets including, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support…
Added 35 mins ago
AH
Registered Nurse
Alberta Health Services
Fort Saskatchewan, AB
- Part-time
…who emphasize training, a robust orientation and professional development. As you expand your experience, you will have the opportunity to advance your clinical skills in multiple areas of…
Added 35 mins ago
AH
Coordinator
Alberta Health Services
Wetaskiwin, AB
- Part-time
…facilities. As the Volunteer Coordinator, you’ll work with the Manager, Volunteer Resources, to develop, execute, coordinate and evaluate standardized work methods, following established…
Added 35 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…quality patient care and to support the professional growth and development of our staff. The Registered Nurse (RN) will report to the Unit Manager and as such will be an integral member of…
Added 35 mins ago
AH
Kinesiologist
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…Services and Palliative Care. Under the general supervision of the Manager, the Kinesiologist I performs professional duties relating to exercise and health lifestyle assessment,…
Added 35 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…quality patient care and to support the professional growth and development of our staff. The Registered Nurse (RN) will report to the Unit Manager and as such will be an integral member of…
Added 35 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…quality patient care and to support the professional growth and development of our staff. The Registered Nurse (RN) will report to the Unit Manager and as such will be an integral member of…
Added 35 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…quality patient care and to support the professional growth and development of our staff. The Registered Nurse (RN) will report to the Unit Manager and as such will be an integral member of…
Added 35 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…quality patient care and to support the professional growth and development of our staff. The Registered Nurse (RN) will report to the Unit Manager and as such will be an integral member of…
Added 35 mins ago
AH
Health Care Aide - Intensive Care Unit
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…emotional well being and comfort of the patients. The Unit Manager supervises the position and other team members provide general direction for specified duties. The incumbent will…
Added 35 mins ago
AH
CORe Lead - Recovery Alberta
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…successful candidate may discuss location options with the hiring manager. Out-of-country travel may be required for training purposes. The CORe Lead is responsible for managing the…
Added 35 mins ago
AH
Patient Care Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…health care and want to make a difference, this Patient Care Manager position might be right for you. The Glenrose Rehabilitation Hospital (GRH) is the largest freestanding tertiary…
Added 35 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…quality patient care and to support the professional growth and development of our staff. The Registered Nurse (RN) will report to the Unit Manager and as such will be an integral member of…
Added 35 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…quality patient care and to support the professional growth and development of our staff. The Registered Nurse (RN) will report to the Unit Manager and as such will be an integral member of…
Added 35 mins ago
B
Live-In Resident Manager
Boardwalk
AB · Edmonton, AB
- Full-time
Added 35 mins ago
AH
Licensed Practical Nurse - Orthopaedic Technician-Emergency Department
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…across a wide range of acuity levels. Reporting to the Unit Manager, the Registered Orthopedic Technologist (ROT)/Licensed Practical Nurse (LPN) works as a key member of the Emergency…
Added 35 mins ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…services for Calgary and Southern Alberta. Reporting to the Unit Manager of Inpatient Oncology & Intensive Palliative Care the Registered Nurse (RN) will work on unit 95/125; a 59 bed unit…

Lee Valley Tools

Customer Advisor I

Kitchener, ON, Canada

Up to $18.75 CAD / hour

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Job details

Pay: Up to $18.75 CAD / hour
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Title: Customer Advisor I

Status: Contract until December 24, 2026

Reporting to: Store Manager

Location: Fairview Park, Kitchener- ON

About Lee Valley:

Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies. Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer service.

Lee Valley has been honored with many prestigious awards, including being recognized as one of Canada's Best Managed Companies. Additionally, we have been ranked #1 for In-Store Experience in Ontario by Leger Marketing Inc.

A position at Lee Valley is more than just a job – we honor the time and dedication that our people give by providing sustained and meaningful employment while striving to provide an environment where learning and development are encouraged.

Overview:

Provides high quality support and service for customer orders/enquiries regarding products and/or services. Answers general questions related to products and other issues as they relate to customer orders and returns, processes transactions and helps pick orders in the warehouse.

Key Responsibilities:

Process in store payment transactions with basic understanding of cash handling procedures
Place items on hold, following pre-determined procedure
Look up customer numbers in CW / STEP
Process exchanges and returns using set procedure, re shelving items as needed
Fill a customer orders (including all safety sheets as required)
Answer basic customer questions related to our products
Greets all customers upon entry
Help customers locate items in the showroom
Refill in store displays following ISM guides
Identify if an item is eligible for backorder and help customer to place orders
Occasionally assist in receiving and re shelving products delivered to warehouse
Able to participate in on the floor engagement re; demo, drop ins
Develop understanding of inventory movement for the purpose of backorders or inter store transfers
Develop a working knowledge of our SFS process and procedures.

Knowledge and Skills:

1 to 2 years in retail considered an asset
Experience in a skilled craft or trade (such as woodworking, gardening) a significant asset
Follows set procedures with fairly routine tasks. Expected to use these procedures along with general knowledge to complete tasks.
Usually only requires basic instruction for most work, requiring detailed instructions for new products or processes.

What we offer:

Lee Valley discount.
A family-oriented environment that supports growth and development for all employees.

Salary Range: $18.75

Diversity and Inclusion:

At Lee Valley, we are proud to celebrate and foster a diverse team of professionals. We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work. Our diverse community combined with our inclusive culture, is what sets us apart in the industry.

We encourage all candidates to apply for job opportunities with Lee Valley regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, or disability.

If you require accommodation during the recruitment and selection process, please do not hesitate to reach out.

Our Approach to Artificial Intelligence in Recruitment

We believe that hiring decisions should be grounded in human judgment, thoughtful evaluation, and meaningful dialogue.

At Lee Valley, we do not use artificial intelligence tools to screen, rank, or make automated decisions about candidates. All applications are reviewed by members of our hiring team, and selection decisions are made through human assessment and professional judgment.

We are committed to a fair, transparent, and equitable recruitment process where candidates are evaluated based on their experience, skills, and potential - not by automated systems.

How to Apply:

Please visit our careers page at https://www.leevalley.com/en-ca/careers

We thank all applicants, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Advisor provides high-quality support by answering customer inquiries, processing transactions, and handling returns. They also assist with warehouse tasks, including picking orders and maintaining in-store displays.

Requirements

Candidates should have 1 to 2 years of retail experience, which is considered an asset. Experience in skilled trades like woodworking or gardening is also highly valued.

Skills

Customer service
Cash handling
Retail operations
Order processing
Inventory management
Product knowledge
Woodworking
Gardening
Transaction processing
Warehouse support
Communication
Problem solving

Benefits

Lee Valley discount

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Cash Handling
Inventory
Warehouse
Woodworking
Gardening
Order Fulfillment
Returns
Exchanges
Showroom
Backorder
Inter-store Transfers
SFS Process
Contract

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