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Added 14 mins ago
A
Specialist II, Processing Operations
ATB
Crossfield, AB · Didsbury, AB · Drayton Valley, AB · Drumheller, AB · Edmonton, AB · Edson, AB · Elk Point, AB · Coaldale, AB · Cochrane, AB · Cold Lake, AB · Consort, AB · Coronation, AB · Foremost, AB · Fairview, AB · Falher, AB · Forestburg, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cardston, AB · Caroline, AB · Carstairs, AB · Castor, AB · Airdrie, AB · Alexis Whitecourt 232, AB · Andrew, AB · Athabasca, AB · Banff, AB · Barrhead, AB · Beaumont, AB · Beaverlodge, AB · Bonnyville, AB · Bow Island, AB · Boyle, AB · Breton, AB · Brooks, AB · Chestermere, AB · Claresholm, AB · Fort Macleod, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Fort Vermilion, AB · Grande Prairie, AB · Granum, AB · Grimshaw, AB · Hanna, AB · High Level, AB · High Prairie, AB · Hinton, AB · Hythe, AB · Innisfail, AB · Jasper, AB · Killam, AB · La Crête, AB · Lac la Biche, AB · Lacombe, AB · Lamont, AB · Leduc, AB · Lethbridge, AB · Linden, AB · Magrath, AB · Manning, AB · Mayerthorpe, AB · Medicine Hat, AB · Milk River, AB · Nanton, AB · Okotoks, AB · Olds, AB · Onoway, AB · Oyen, AB · Peace River, AB · Picture Butte, AB · Pincher Creek, AB · Ponoka, AB · Provost, AB · Raymond, AB · Red Deer, AB · Redwater, AB · Rimbey, AB · Rocky Mountain House, AB · Rycroft, AB · Sherwood Park, AB · Slave Lake, AB · Smoky Lake, AB · Spirit River, AB · Spruce Grove, AB · St. Albert, AB · St. Paul, AB · Stettler, AB · Stony Plain, AB · Strathmore, AB · Sundre, AB · Sylvan Lake, AB · Taber, AB · Thorsby, AB · Three Hills, AB · Tofield, AB · Trochu, AB · Two Hills, AB · Valleyview, AB · Vegreville, AB · Vermilion, AB · Viking, AB · Vulcan, AB · Wainwright, AB · Westlock, AB · Wetaskiwin, AB · Wildwood, AB · AB · Lloydminster, SK · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
As ATB’s next Specialist II, Processing Operations, you will play a key role in both strategic initiatives and daily operations related to Trading, Credit, and Internal Transfers within the…
Added 28 mins ago
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Assistant Manager
DeSerres
Toronto, ON
- Full-time
We are looking for an assistant manager for our Eglinton location.
Added 28 mins ago
K
Customer Business Development Manager
Kelly
Brantford, ON
- $87,761 to $109,701 USD / year
- Full-time
The Customer Business Development Manager will build and maintain strong customer relationships while developing and executing plans to drive volume, market share and profitability. This is…
Added 28 mins ago
TG
information technology (IT) service delivery manager
TechVest Global Solutions Inc.
Mississauga, ON
- Full-time
Added 29 mins ago
FL
Assistant Manager
Foot Locker
Brampton, ON
- Full-time
…protection, and training? Additionally, in the absence of your store manager, you would assume all managerial…
Added 43 mins ago
NP
Master Scheduler
NWI Precision
Toronto, ON · North York, ON
- $70,000 to $90,000 USD / year
- Full-time
…highest quality products to specifications and on time. As our operations continue to grow, we are seeking a highly organized and experienced Master Scheduler to lead our production…
Added 43 mins ago
WC
Staff Pharmacist
Walmart Canada
London, ON
- Full-time
Position Summary...The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received…
Added 43 mins ago
RD
Operations manager, restaurant
Ramen Danbo
Vancouver, BC
- Full-time
Added 43 mins ago
TH
SUPERVISEUR 42/78
The Home Depot Canada
Saskatoon, SK
- Full-time
…growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and…
Added 43 mins ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
Mississauga, ON
- Full-time
Provide competitive product and pricing information to the Parts Manager to maintain market competitiveness.
Added 43 mins ago
NB
Senior Treasury Manager, Creative Media & Technology
National Bank of Canada
Vancouver, BC
- Full-time
…at every stage of their growth journey. As a Senior Treasury Manager within Commercial Banking, you will play a strategic role in helping organizations operating in the Creative Media &…
Added 59 mins ago
P&
Gestionnaire de programme senior, Stratégie commerciale des nouveaux produits | Senior Program Manager, New Product Commercial Strategy
Pratt & Whitney
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 59 mins ago
L
5794 - Store Manager
Lids
Timmins, ON
- $20.5 USD / hour
- Full-time
Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations.
Added 59 mins ago
G
Site Manager - Geco/Wilroy Mine Sites
Glencore
Manitouwadge, ON
- Full-time
We are seeking a Site Manager to have direct supervisory responsibility for consultants, contractors, the Water Treatment Plant Coordinator and Technician. Join our team as the Site Manager…
Added 59 mins ago
S
Marketing Specialist
Seequent
Vancouver, BC
- Full-time
Collaborate with product, brand, digital, regional, and operations marketing teams.
Added 59 mins ago
TH
Front End Supervisor - Full Time 8 Month Contract (Dartmouth)
The Home Depot Canada
Dartmouth, NS
- Full-time
…growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and…
Added 59 mins ago
TH
SUPERVISEUR, SERVICES 90, 91 ET 96
The Home Depot Canada
Dartmouth, NS
- Full-time
…growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and…
Added 1 hour ago
PB
Key Leader
Poppy Barley Inc.
Calgary, AB
- Full-time
Provide feedback to the management team regarding store processes, operations, product, people and customer experience, bringing new ideas to push for continuous improvement of the business
Added 1 hour ago
CC
District Sales Manager
Crossroads C&I
Calgary, AB
- Full-time
Silvercote Canada is looking for a District Sales Manager for the Prairie region. The primary responsibility of an DSM is to increase sales revenues and margins through effective territory…
Added 1 hour ago
W
(CAN) Self Checkout Attendant
Walmart
Labrador City, NL
- Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
St. Catharines, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 1 hour ago
Senior Manager, Brokerage & Advisory Operations
Scotiabank
Toronto, ON
The Senior Manager, Brokerage & Advisory Operations supports and contributes to the overall success of the International Wealth Management (IWM) Wealth Distribution business, ensuring…
Added 1 hour ago
TS
Store Manager
The Salvation Army in Canada
Saskatoon, SK
- Full-time
…marketing, public relations, staff training, reclamation and product donation flow, transportation, and processing of in-store…
Added 1 hour ago
BM
Assistant Manager, Alpine Race & Freestyle - Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Assistant Manager, Race sets the cultural tone for creating revolutionary guest experiences while uniting their team around purpose and fun. The Assistant Manager, Race & Freestyle,…
Added 1 hour ago
PG
Summer Student – Gleichen, AB
Paterson Grain
Gleichen, AB
- Full-time
…Paterson Grain Summer Student, you will serve as part of the daily operations, marketing and administrative team at a Paterson Grain location. Reporting to the Location Manager, you will be…

Lee Valley Tools

Customer Advisor I

Kitchener, ON, Canada

Up to $18.75 CAD / hour

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Job details

Pay: Up to $18.75 CAD / hour
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Title: Customer Advisor I

Status: Contract until December 24, 2026

Reporting to: Store Manager

Location: Fairview Park, Kitchener- ON

About Lee Valley:

Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies. Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer service.

Lee Valley has been honored with many prestigious awards, including being recognized as one of Canada's Best Managed Companies. Additionally, we have been ranked #1 for In-Store Experience in Ontario by Leger Marketing Inc.

A position at Lee Valley is more than just a job – we honor the time and dedication that our people give by providing sustained and meaningful employment while striving to provide an environment where learning and development are encouraged.

Overview:

Provides high quality support and service for customer orders/enquiries regarding products and/or services. Answers general questions related to products and other issues as they relate to customer orders and returns, processes transactions and helps pick orders in the warehouse.

Key Responsibilities:

Process in store payment transactions with basic understanding of cash handling procedures
Place items on hold, following pre-determined procedure
Look up customer numbers in CW / STEP
Process exchanges and returns using set procedure, re shelving items as needed
Fill a customer orders (including all safety sheets as required)
Answer basic customer questions related to our products
Greets all customers upon entry
Help customers locate items in the showroom
Refill in store displays following ISM guides
Identify if an item is eligible for backorder and help customer to place orders
Occasionally assist in receiving and re shelving products delivered to warehouse
Able to participate in on the floor engagement re; demo, drop ins
Develop understanding of inventory movement for the purpose of backorders or inter store transfers
Develop a working knowledge of our SFS process and procedures.

Knowledge and Skills:

1 to 2 years in retail considered an asset
Experience in a skilled craft or trade (such as woodworking, gardening) a significant asset
Follows set procedures with fairly routine tasks. Expected to use these procedures along with general knowledge to complete tasks.
Usually only requires basic instruction for most work, requiring detailed instructions for new products or processes.

What we offer:

Lee Valley discount.
A family-oriented environment that supports growth and development for all employees.

Salary Range: $18.75

Diversity and Inclusion:

At Lee Valley, we are proud to celebrate and foster a diverse team of professionals. We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work. Our diverse community combined with our inclusive culture, is what sets us apart in the industry.

We encourage all candidates to apply for job opportunities with Lee Valley regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, or disability.

If you require accommodation during the recruitment and selection process, please do not hesitate to reach out.

Our Approach to Artificial Intelligence in Recruitment

We believe that hiring decisions should be grounded in human judgment, thoughtful evaluation, and meaningful dialogue.

At Lee Valley, we do not use artificial intelligence tools to screen, rank, or make automated decisions about candidates. All applications are reviewed by members of our hiring team, and selection decisions are made through human assessment and professional judgment.

We are committed to a fair, transparent, and equitable recruitment process where candidates are evaluated based on their experience, skills, and potential - not by automated systems.

How to Apply:

Please visit our careers page at https://www.leevalley.com/en-ca/careers

We thank all applicants, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Advisor provides high-quality support by answering customer inquiries, processing transactions, and handling returns. They also assist with warehouse tasks, including picking orders and maintaining in-store displays.

Requirements

Candidates should have 1 to 2 years of retail experience, which is considered an asset. Experience in skilled trades like woodworking or gardening is also highly valued.

Skills

Customer service
Cash handling
Retail operations
Order processing
Inventory management
Product knowledge
Woodworking
Gardening
Transaction processing
Warehouse support
Communication
Problem solving

Benefits

Lee Valley discount

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Cash Handling
Inventory
Warehouse
Woodworking
Gardening
Order Fulfillment
Returns
Exchanges
Showroom
Backorder
Inter-store Transfers
SFS Process
Contract

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