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Added 7 mins ago
FW
Business Banking Advisor (Kelowna)
First West Credit Union
Kelowna, BC
- Full-time
We are currently seeking a Business Banking Advisor to join our team.
Added 7 mins ago
S
Insurance Advisor
SASCU
Salmon Arm, BC
- Full-time
As an Insurance Advisor, you will provide service to new and repeat walk-in and phone-in clients on auto and general insurance. This includes problem solving client concerns to ensure…
Added 7 mins ago
ST
Architectural & Design Sales Consultant
Stone Tile International
Vancouver, BC
- Full-time
…reputation as the luxury design partner of choice for the A&D…
Added 7 mins ago
TL
Desjardins Insurance Sales Advisor (Property & Casualty/Commercial)
The Linchpin Co.
Paris, ON
- $50,000 to $90,000 CAD / year
- Full-time
We will be the point of contact between you and Martina Wilson/Desjardins and will act as your trusted advisor and coach. We look forward to your interest.
Added 7 mins ago
SC
Department Purchasing and Contracts Advisor, Utilities
Strathcona County
AB · Greater Edmonton Metropolitan Area
- $89,180 to $111,420.4 CAD / year
- Temporary
…makes a difference! As the Department Purchasing and Contracts Advisor for Utilities, you’ll play a key role in ensuring purchasing and contracting practices are effective, compliant and…
Added 7 mins ago
SC
Utility Billing Financial Advisor
Strathcona County
AB · Greater Edmonton Metropolitan Area
- $89,180 to $111,420.4 CAD / year
- Temporary
Turn data into insights that make an impact! As the Utility Billing Financial Advisor, you’ll play a key role in ensuring the accuracy and financial integrity of Strathcona County’s utility…
Added 8 mins ago
Senior Supply Chain Advisor
NorQuest College
Edmonton, AB
Hey NQer! We’re excited to see you explore the opportunity to join our Supply Chain team as a Senior Supply Chain Advisor. Thank you for being a Difference Maker and working together in the…
Added 8 mins ago
Simulation Centre Coordinator
NorQuest College
Edmonton, AB
SALARY: AUPE Band Level 7 | Advisor I | $59,038 - $76,702 annually reflective upon what you bring AKA your education and experience. This is a permanent full-time position with the Alberta…
Added 8 mins ago
E
Communications Advisor
Enbridge
Calgary, AB
- Full-time
…and sustainable growth. We are looking for a Communications Advisor to support the development and execution of communications initiatives that enhance our reputation and advance business…
Added 8 mins ago
Senior Employee Relations Advisor
Insurance Corporation of British Columbia
Burnaby, BC
…to apply for jobs at ICBC whether or not you join a talent…
Added 36 mins ago
C
Director, Chapter Lead, Mass Affluent
CIBC
Toronto, ON
- Full-time
…finance, and risk. You'll also strengthen the Decision Science community by developing technical talent and creating an environment where strong practitioners can grow and…
Added 36 mins ago
TA
Regional Vice President, Eastern Canada
Thorek/Scott and Partners
ON · Ontario, Canada
- Full-time
…President, Eastern Canada, to support and elevate the firm’s advisor community in the region. This newly created leadership role reports directly to the…
Added 36 mins ago
TA
Regional Vice President, Western Canada
Thorek/Scott and Partners
AB · Alberta, Canada
- Full-time
…President, Western Canada, to support and elevate the firm’s advisor community in the region. This newly created leadership role reports directly to the…
Added 36 mins ago
CO
Director, Information Technology
City of St. Albert
St. Albert, AB
- $164,477.56 to $198,426.54 CAD / year
- Full-time
…team that aims to deliver outstanding service to our vibrant community. We pride ourselves on employing a diverse group of employees who each bring unique skills and contribute to…
Added 36 mins ago
DG
Senior Accountant, Privately Held Business Group
Doane Grant Thornton LLP
Oakville, ON
- Full-time
…growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities…
Added 53 mins ago
M
Senior Manager, Tax
MNP
ON · Mississauga, ON
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll design solutions for clients that meet compliance and reporting requirements, minimize risk, drive…
Added 53 mins ago
M
Senior Manager, Tax
MNP
Stratford, PE · Summerside, PE
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll design solutions for clients that meet compliance and reporting requirements, minimize risk, drive…
Added 53 mins ago
M
Senior Manager, Tax / Directeur(trice) principal(e), Fiscalité
MNP
Dieppe, NB · Bathurst, NB
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll design solutions for clients that meet compliance and reporting requirements, minimize risk, drive…
Added 1 hour ago
SC
Utility Billing Financial Advisor
Strathcona County
Sherwood Park, AB
- Full-time
Turn data into insights that make an impact! As the Utility Billing Financial Advisor, you’ll play a key role in ensuring the accuracy and financial integrity of Strathcona County’s utility…
Added 1 hour ago
SC
Department Purchasing and Contracts Advisor, Utilities
Strathcona County
Sherwood Park, AB
- Full-time
…makes a difference! As the Department Purchasing and Contracts Advisor for Utilities, you’ll play a key role in ensuring purchasing and contracting practices are effective, compliant and…
Added 1 hour ago
SD
Beauty Advisor, Contractor Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
Senior Manager, Store Experience & Services
Sephora
Toronto, ON
Monitor Selling Productivity Program performance and Beauty Advisor individual SPLH, and partner with business leaders on training and coaching strategies that improve results.
Added 1 hour ago
Manager, ISI Office & Programs
University of Toronto
Toronto, ON
…operational guidance and agreements. The Manager serves as a key advisor to the Executive Director, translates strategic priorities into practical operational plans, and identifies…
Added 1 hour ago
SC
Member Experience Advisor - Grande Prairie
Servus Credit Union
Grande Prairie, AB
- Full-time
We are hiring for a temporary Full-time Member Experience Advisor to join our Grande Prairie Downtown Branch!
Added 1 hour ago
RB
Damage Insurance Agent (Bilingual)
Royal Bank of Canada
Montreal, QC
- Full-time
As an RBC bilingual Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect…

Lee Valley Tools

Customer Advisor I

Ottawa, ON, Canada

Up to $18.75 CAD / hour

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Job details

Pay: Up to $18.75 CAD / hour
Posting language: English
Posted: Oct 8, 2026

Original job description

Job Title: Customer Advisor I

Status: Contract until December 24, 2026

Reporting to: Store Manager

Location: Ottawa, ON (900 Morrison Drive)

About Lee Valley:

Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies. Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer service.

Lee Valley has been honored with many prestigious awards, including being recognized as one of Canada's Best Managed Companies. Additionally, we have been ranked #1 for In-Store Experience in Ontario by Leger Marketing Inc.

A position at Lee Valley is more than just a job – we honor the time and dedication that our people give by providing sustained and meaningful employment while striving to provide an environment where learning and development are encouraged.

Overview:

Provides high quality support and service for customer orders/enquiries regarding products and/or services. Answers general questions related to products and other issues as they relate to customer orders and returns, processes transactions and helps pick orders in the warehouse.

Key Responsibilities:

Process in store payment transactions with basic understanding of cash handling procedures
Place items on hold, following pre-determined procedure
Look up customer numbers in CW / STEP
Process exchanges and returns using set procedure, re shelving items as needed
Fill a customer orders (including all safety sheets as required)
Answer basic customer questions related to our products
Greets all customers upon entry
Help customers locate items in the showroom
Refill in store displays following ISM guides
Identify if an item is eligible for backorder and help customer to place orders
Occasionally assist in receiving and re shelving products delivered to warehouse
Able to participate in on the floor engagement re; demo, drop ins
Develop understanding of inventory movement for the purpose of backorders or inter store transfers
Develop a working knowledge of our SFS process and procedures.

Knowledge and Skills:

1 to 2 years in retail considered an asset
Experience in a skilled craft or trade (such as woodworking, gardening) a significant asset
Follows set procedures with fairly routine tasks. Expected to use these procedures along with general knowledge to complete tasks.
Usually only requires basic instruction for most work, requiring detailed instructions for new products or processes.

What we offer:

Lee Valley discount.
A family-oriented environment that supports growth and development for all employees.

Salary Range: $18.75

Diversity and Inclusion:

At Lee Valley, we are proud to celebrate and foster a diverse team of professionals. We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work. Our diverse community combined with our inclusive culture, is what sets us apart in the industry.

We encourage all candidates to apply for job opportunities with Lee Valley regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, or disability.

If you require accommodation during the recruitment and selection process, please do not hesitate to reach out.

Our Approach to Artificial Intelligence in Recruitment

We believe that hiring decisions should be grounded in human judgment, thoughtful evaluation, and meaningful dialogue.

At Lee Valley, we do not use artificial intelligence tools to screen, rank, or make automated decisions about candidates. All applications are reviewed by members of our hiring team, and selection decisions are made through human assessment and professional judgment.

We are committed to a fair, transparent, and equitable recruitment process where candidates are evaluated based on their experience, skills, and potential - not by automated systems.

How to Apply:

Please visit our careers page at https://www.leevalley.com/en-ca/careers

We thank all applicants, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Advisor provides high-quality support by answering product inquiries, processing transactions, and managing returns. They also assist with warehouse order picking, inventory maintenance, and showroom display organization.

Requirements

Candidates should have 1 to 2 years of retail experience, which is considered an asset. Experience in skilled trades such as woodworking or gardening is also highly valued.

Skills

Customer service
Cash handling
Order processing
Retail operations
Inventory management
Woodworking
Gardening
Product knowledge
Communication
Warehouse support

Benefits

Lee Valley discount
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Cash Handling
Inventory
Woodworking
Gardening
Warehouse
Order Fulfillment
Returns
Exchanges
Showroom
Backorder
Inter-store Transfers
SFS
CW
STEP
ISM

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