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Added 5 mins ago
M
Manager, Operations, Fund Oversight
Manulife
Toronto, ON · Montreal, QC
- Full-time
As Manager, Operations, Fund Oversight, you will join our Global Fund Oversight team in Montreal and play a key leadership role in safeguarding the accuracy and integrity of Net Asset Value…
Added 17 mins ago
CP
Operations Manager
CleanStart Property Services
Vancouver, BC
- Full-time
Operations Manager, CleanStart Property Services (Vancouver)
Added 17 mins ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 17 mins ago
HR
Registered Nurse Birthing Unit
Humber River Health
Toronto, ON
- Full-time
…electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real…
Added 17 mins ago
GD
Supply Chain Manager Procurement and Supplier Quality
General Dynamics Mission Systems–Canada
Ottawa, ON
- $110,000 to $130,000 CAD / year
- Full-time
We are hiring a Supply Chain Manager to lead Procurement and Supplier Quality activities in support of manufacturing, programs, and broader business objectives. You will lead a team of…
Added 17 mins ago
HR
Clerical Support Associate, Emergency Department
Humber River Health
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real…
Added 17 mins ago
HR
Clerical Support Associate, Emergency Department
Humber River Health
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real…
Added 17 mins ago
FH
Registered Nurse, Renal Services (Specialty Education Required)
Fraser Health Authority
Abbotsford, BC
- $41.42 to $59.52 CAD / hour
- Other
Provides feedback to the Manager/delegate on the effectiveness of patient care programs, policy/clinical decision support tools (e.g. clinical pathways, standards of care, order sets and…
Added 17 mins ago
FH
Registered Nurse, Renal Services (Specialty Education Required)
Fraser Health Authority
Abbotsford, BC
- $41.42 to $59.52 CAD / hour
- Other
Provides feedback to the Manager/delegate on the effectiveness of patient care programs, policy/clinical decision support tools (e.g. clinical pathways, standards of care, order sets and…
Added 17 mins ago
FH
Social Worker, BSW - Surrey Memorial Hosptial
Fraser Health Authority
Surrey, BC
- $44.85 to $56.02 CAD / hour
- Full-time
Reporting clinically to the Professional Practice Chief, Social Work and administratively to the Manager, Clinical Services, provides basic therapeutic clinical counseling services to…
Added 17 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
The incumbent reports to the Manager, Admissions. The incumbent is responsible for the administration related to the admission, registration and graduation of students. In order to achieve…
Added 17 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
The incumbent reports to the Manager, Admissions. The incumbent is responsible for the administration related to the admission, registration and graduation of students. In order to achieve…
Added 17 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
The incumbent reports to the Manager, Registration, Records & Apprenticeship. The incumbent is responsible for the administration related to the admission, registration and graduation of…
Added 17 mins ago
FC
Student Awards Team Lead - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Student Awards, the Student Awards Team Lead is responsible for guiding and overseeing the work of the Student Awards staff. The incumbent is responsible for…
Added 17 mins ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
The incumbent reports to the Manager, Registration, Records & Apprenticeship. The incumbent is responsible for the administration related to the admission, registration and graduation of…
Added 17 mins ago
A
Coordinator, Operations - CAN - AB - Fort Mcmurray - Tiaganova Cres - R26-09924
AlumaSafway
AB · Wood Buffalo, AB
- Full-time
We are currently seeking a Fleet Coordinator for our Fort McMurray office. Reporting to the Operations Manager, the Fleet Coordinator role is essential to maintaining fleet reliability,…
Added 17 mins ago
RD
Directeur(trice) de comptes stratégique / Strategic Account Manager
Randstad Digital
Montreal, QC · Greater Montreal Metropolitan Area
- $60,000 to $80,000 CAD / year
- Full-time
Strategic Account Manager – Business Development & Digital Solutions
Added 17 mins ago
SL
People Services Specialist
Sun Life Québec
Montreal, QC
- Full-time
…only as the position reports to a unilingual English-speaking manager outside…
Added 17 mins ago
TR
Ecommerce Manager
TalentFinity Recruitment
Mississauga, ON
- $80,000 to $105,000 CAD / year
- Full-time
Directly manage Customer Support for ecommerce, including response times, escalation quality, order issue resolution, service levels, and post-order customer experience.
Added 17 mins ago
CH
Director of Finance | Hotel PUR, Quebec, A Tribute Portfolio Hotel
Crescent Hotels & Resorts
Quebec, QC
- Full-time
Acts as the “Chief Business Officer” to the general manager and EC Team, and as such is responsible for evaluating the financial impact on business decisions.
Added 17 mins ago
TS
Store Associate
The Salvation Army in Canada
Saint John, NB
- Full-time
Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
Added 17 mins ago
YR
***Repost*** Sign Language Interpreter (Term)
York Region District School Board
Aurora, ON
- Full-time
To ensure appropriate seating, lighting and unobstructed space is available to students who are deaf/hard of hearing in order to access the interpreted message.
Added 20 mins ago
H
Coordonnateur(trice) de projets – Fabrication et opération / Project Coordinator – Manufacturing & Operations
Hitachi
Montreal, QC · (HE)Office_QC, Saint-Laurent
- Full-time
As an Associate Project Manager, you will coordinate the execution of small- and medium-complexity workshop assembly and refurbishment projects, ensuring activities are completed in…
Added 20 mins ago
CB
Cost Accounting Manager
CapWest Build
Vancouver, BC
- Full-time
…accounting? Look no further. ONNI Group is seeking a Cost Accounting Manager to join our team. As an integral member of our Finance team, you will manage project finances, track budgets,…
Added 20 mins ago
ME
Logistics Coordinator
Mark Edwards Apparel
Montreal, QC
- Full-time
Reporting to the Logistics Manager, the Logistics Coordinator will support the day-to-day activities across both Logistics and Traffic, including shipments, receiving, invoicing, order…

Lee Valley Tools

Customer Advisor I

Ottawa, ON, Canada

Up to $18.75 CAD / hour

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Job details

Pay: Up to $18.75 CAD / hour
Posting language: English
Posted: Oct 8, 2026

Original job description

Job Title: Customer Advisor I

Status: Contract until December 24, 2026

Reporting to: Store Manager

Location: Ottawa, ON (900 Morrison Drive)

About Lee Valley:

Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies. Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer service.

Lee Valley has been honored with many prestigious awards, including being recognized as one of Canada's Best Managed Companies. Additionally, we have been ranked #1 for In-Store Experience in Ontario by Leger Marketing Inc.

A position at Lee Valley is more than just a job – we honor the time and dedication that our people give by providing sustained and meaningful employment while striving to provide an environment where learning and development are encouraged.

Overview:

Provides high quality support and service for customer orders/enquiries regarding products and/or services. Answers general questions related to products and other issues as they relate to customer orders and returns, processes transactions and helps pick orders in the warehouse.

Key Responsibilities:

Process in store payment transactions with basic understanding of cash handling procedures
Place items on hold, following pre-determined procedure
Look up customer numbers in CW / STEP
Process exchanges and returns using set procedure, re shelving items as needed
Fill a customer orders (including all safety sheets as required)
Answer basic customer questions related to our products
Greets all customers upon entry
Help customers locate items in the showroom
Refill in store displays following ISM guides
Identify if an item is eligible for backorder and help customer to place orders
Occasionally assist in receiving and re shelving products delivered to warehouse
Able to participate in on the floor engagement re; demo, drop ins
Develop understanding of inventory movement for the purpose of backorders or inter store transfers
Develop a working knowledge of our SFS process and procedures.

Knowledge and Skills:

1 to 2 years in retail considered an asset
Experience in a skilled craft or trade (such as woodworking, gardening) a significant asset
Follows set procedures with fairly routine tasks. Expected to use these procedures along with general knowledge to complete tasks.
Usually only requires basic instruction for most work, requiring detailed instructions for new products or processes.

What we offer:

Lee Valley discount.
A family-oriented environment that supports growth and development for all employees.

Salary Range: $18.75

Diversity and Inclusion:

At Lee Valley, we are proud to celebrate and foster a diverse team of professionals. We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work. Our diverse community combined with our inclusive culture, is what sets us apart in the industry.

We encourage all candidates to apply for job opportunities with Lee Valley regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, or disability.

If you require accommodation during the recruitment and selection process, please do not hesitate to reach out.

Our Approach to Artificial Intelligence in Recruitment

We believe that hiring decisions should be grounded in human judgment, thoughtful evaluation, and meaningful dialogue.

At Lee Valley, we do not use artificial intelligence tools to screen, rank, or make automated decisions about candidates. All applications are reviewed by members of our hiring team, and selection decisions are made through human assessment and professional judgment.

We are committed to a fair, transparent, and equitable recruitment process where candidates are evaluated based on their experience, skills, and potential - not by automated systems.

How to Apply:

Please visit our careers page at https://www.leevalley.com/en-ca/careers

We thank all applicants, however only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Customer Advisor provides high-quality support by answering product inquiries, processing transactions, and managing returns. They also assist with warehouse order picking, inventory maintenance, and showroom display organization.

Requirements

Candidates should have 1 to 2 years of retail experience, which is considered an asset. Experience in skilled trades such as woodworking or gardening is also highly valued.

Skills

Customer service
Cash handling
Order processing
Retail operations
Inventory management
Woodworking
Gardening
Product knowledge
Communication
Warehouse support

Benefits

Lee Valley discount
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Cash Handling
Inventory
Woodworking
Gardening
Warehouse
Order Fulfillment
Returns
Exchanges
Showroom
Backorder
Inter-store Transfers
SFS
CW
STEP
ISM

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